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Tyler26971989zn3y
Participant
November 5, 2022
質問

Premier Pro Will Not Launch Off Of Splash Screen (Macbook Pro 2019 2.3 Ghz i9)

  • November 5, 2022
  • 返信数 1.
  • 776 ビュー

My Premier Pro Will not Launch after seeing the splash screen. It will not open into the app itself and then just say application not responding.

 

I have tried to update to previous versions, I have updated my mac OS to Ventura. I made sure my privacy settings were checked off corectly. I have tried to scour all of the forums for every issue troubleshoot that seems normal. 

 

Hoping someone has run into a similar issue and can help!

 

 

    このトピックへの返信は締め切られました。

    返信数 1

    R
    Community Expert
    RobShultzCommunity Expert
    Community Expert
    November 5, 2022

    Have you tried resetting preferences? 

    Launch the app and

    1. Hold down: Alt/Options on Mac or Alt on (Windows).
    2. Keep holding down the Alt key, and click on the Premiere Pro app icon to open it.
    3. In a few seconds, it asks you “Are you sure you want to reset your preferences?”. Click OK.

    Now when Premiere Pro is opens up, it has been reset to the factory settings, and look exactly as when you opened it up the first time.

    T
    Tyler26971989zn3y作成者
    Participant
    November 6, 2022

    Hey Rob! I did try that as well. 

    No luck! 

    P
    paul-needs-help
    Participant
    March 18, 2024

    Any fix? I'm getting the same thing now.

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