Premiere lagging after changing any of the original configuration

Question

My Premiere was super laggy and I reset it to the original configuration.
The problem was solved, but now if I try to change ANY settings on the settings panel, I get the lag back.
I saw anything like it, and can't find anyone with a similar problem,

I don't know if it is a bug or I'm just the unluckiest person in the world...or if it is just Adobe Products being Adobe Products.

Please, help...

Video of the problem:

https://www.youtube.com/watch?v=N-dO43ftvZ8&feature=youtu.be

Jessica27308172ziwp · Accepted Answer

Hi,This is kind of odd. Have you tried any troubleshooting, like resetting preferences? You can press Shift at launch for the Reset Options dialog box. From there, you can reset preferences. See if that might help. If not, you may need to trash your Documents > Adobe > Premiere Pro > 23.0 > Profile-[your name] > Layouts folder. You'd need to recreate any custom layouts. The stock ones rebuild when you relaunch. If that still doesn't work, you might have to reinstall the application. I hope the advice helps. Let us know if you need help with anything. Thanks,KevinI KIND found a solution...I don't know why, but...If I open Premiere and go to "Open Project" instead of double-clicking on the project on the Mac folder...the problem disappears. I have no idea why that happens, but...it works.

Kevin-Monahan · Answer

Hi @Jessica27308172ziwp,Thanks for the message. You say you are having performance issues after changing Preferences. Right? Perhaps it has to do with your custom dual screen workspace. If you choose one of the stock (single-screen)  workspaces, do you have the same problem? Let the community know. I hope we can help you figure this one out. Thanks,Kevin

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