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I just upgraded to Premiere Pro CC 2022 (i still have 2020 & 2021 still installed) the playback is terrible, it constantly freezes and when i add a gpu accellerated effect (colorista & Lumetri) the timeline turns red. It's already set to cuda. Meanwhile both 2020 & 2021 performs flawlessly. Im using Red Dragon 6k footage. Also this is a clean install of Windows 11 pro. Thanks for any help
PC specs:
OS: WINDOWS 11 PRO
AMD RYZEN 3900X
64GB RAM
GTX 1080 TI
1TB SSD - OS
1 TB SSD - Scratch Drive
4TB SSD - Footage storage
edit 2: Ok so it seems with I turn on "High Quality Playback" it plays back fine. But when I take it off and put resolution at 1/4 it stutters/freezes etc. weird.
Hi,
Sorry about this. The current workaround for the issue affecting certain formats to is set the Playback Quality to Full. You can also enable High Quality Playback in the Program Monitor's Settings (Wrench) menu. I will post this as the solution until the fix is released so that others may be helped. I am aware that the issue is not "fixed" yet. Just trying to assist with a workaround that should help.
If this still doesn't work for you, I can suggest using proxies or transcoding to an mezann
I just downloaded the latest beta and tested it. Whatever you did seems to work. Thank you for your support. I guess now i can update from version 15.4 to version 22.5 🙂
I just saw that you said 22.5.0.29(or higher) but the version that i downloaded from creative cloud is 22.5.0 build 28 and there is no other update currently. Just for information
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This is just poor, lads.
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Hi Jannick,
Sorry about that. We have a bug filed and will try to find a workaround for you.
See if you can try those things and report back.
Thanks,
Kevin
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I have done the three steps. It crashes before it even plays now. I have two projects I have open same as the screen shots I sent. I do not have bata any longer; I will try to install it.
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Hi CNB Marketing,
Sorry about that. Also about the faulty troubleshooting step, number 2. That won't help. The Beta should, though. Here's what the team wants you to try:
Please clear media cache in the Beta, and try again. Can you? That would be great.
Thanks,
Kevin
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Still the same after today update
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The playback is terrible. The audio keeps going, and the video stays and jumps forward whenever it gets caught up. In bata normal. Both up data.
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I uninstalled all my video and audio drives and reinstalled them. It seems to work ok.
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Hi Sumeet,
I'm seeing your name in a lot of these threads so I think you're the right guy to talk to. For what it's worth, I'm struggling to playback XAVC S-I codec from my A7SIII, which is an uncompressed format. My computers use to breeze through these files with no dropped frames during playback in the 2021 version of Premiere (which includes the new Surface Laptop Studio that was marketed to work well with Premiere during Adobe MAX). I'm glad that you're trying to collect information instead of telling people to clear their cache (if people have posted here then they have probably already done that step!).
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It's quite clear at this point that we're all struggling with H264 compressed footage, 10bit.
It does help to deactivate the Hardware Accelerated H264 DEcoding, but obviously that's just sad.
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Sorry for all the spam guys, just trying to share my findings here as soon as possible.
BETA Playback is MUCH more consistent and freezes and hangs are basically gone.
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Now, I think the developers are already working on it. This is really a mistake. I myself am now facing weak playback and playhead fading on the timeline. This is terrible
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So I installed Premiere Pro Beta Version 22.1.1 BETA (Build7) and I have no problems with playback at all. It runs smooth as butter with Red footage, Gh5 footage, Sony Fx3 footage and Black Magic Raw.
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Amazing. I have no words. In the beta version, everything is good, but here it's terrible. It feels like the developers have mixed up the builds and we are now working in beta and you are working in the official released version v.22.0. Where is the damn smoothness of playback and performance. I'm silent
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Having the same problems. Done the cache thing, reinstall, restart....Bit of improvement with the High Quality Playback checkmark, but still practically unusable. Using a Mac Mini M1, 16GB. Footage is h265 from Fuji XT3, 4K and HD. 100mbps.
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Hi @Yuber5C80 ,
Sorry for the issue. Can you please verify if your Hardware decoding option is checked ?
Premiere Pro menu --> Prefereces --> Media --> checkbox at the bottom
Please share a sample media which is causing the issue, if possible ? I will check at my end.
Thanks,
Mayjain
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ust to throw another report in, experiencing this myself since the update to 2022. As other have mentioned performance is better if I tick "High Quality Playback" and keep the resolution at Full, but it's still very poor in comparison to 2021. I'm primarily editing 10-bit H.264 UHD footage from Panasonic Lumix S1/S5 cameras.
SPECS..
Windows 10 Pro
RTX 3080
Ryzen 7 5900x
64GB 3600MHz RAM
All drivers are up to date and I've tried clearing Media Cache, turning Hardware Acceleration off/on, and a fresh reinstall of Premiere, and nothing. Will try installing the latest Beta later and see if it's any better.
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Update: Updated the Beta this morning and Playback seems to be having deleted in the update.
1fps if lucky.
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Tried the Beta today and no better. Have double checked device and system drivers, and tried a complete reinstall of Prem - no change. Am reinstalling 2021 at the moment so hoping that will work in the meantime!
Adobe, please fix.
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I had to go back to the old version. I edit a tv show each week for a major network. I have survied alot of updates but this is the worst!! This has put me behind on my work trying to figure out why this wont playback smoothly like before. Trash!! Back to the old version.
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This obvious problem needs to be fixed right now. What are the developers waiting for???? Release two updates or three. Don't try to cram everything into one fix. You need to do it progressively so that there are no new bugs. How long do I have to wait for playback on the timeline to be smooth??? Finally release this little update regarding playback. Then work on another one. Now we need to act
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Would love to see some communication from Adobe regarding what they're doing to explore these issues right now... Yes, we all have pitchforks in our hands right now, but a transparent line of communication would help calm some of our nerves.