• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere Pro Could Not Find Any Capable Video Play Modules.

Community Beginner ,
Dec 10, 2019 Dec 10, 2019

Copy link to clipboard

Copied

iMac Pro Specs:

3Ghz 10-core Intel Xeon W

256GB DDR4

Radeon Pro Vega 64X 16GB

 

After updating to Catalina I started premiere on my iMac Pro and received this error:

 

Premiere Pro Could Not Find Any Capable Video Play Modules. Please update your video display drivers and start again. 

IMG_0038.jpeg

 

The drivers are facilitated by apple and this machine is fully updated with no software updates pending. 

 

Troubleshooting:

 

  1. First I tried uninstalling the software and re-installing. I removed any trace of Premiere Pro from the machine. 
  2. According to another post, user permissions could have been an issue. I followed the instructions to no avail. 
  3. I also looked in to the security and privacy tab in the security section in the system preferences. 

 

Please advise. Thank you. 

TOPICS
Error or problem , Hardware or GPU

Views

1.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Dec 12, 2019 Dec 12, 2019

By opening an older version of Premiere, uninstalling Premiere 2020 and then reinstalling, seemed to fix this issue. 

Votes

Translate

Translate
Community Expert ,
Dec 10, 2019 Dec 10, 2019

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 10, 2019 Dec 10, 2019

Copy link to clipboard

Copied

Thanks, John. I tried this earlier to no avail. 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 11, 2019 Dec 11, 2019

Copy link to clipboard

Copied

bump

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 12, 2019 Dec 12, 2019

Copy link to clipboard

Copied

LATEST

By opening an older version of Premiere, uninstalling Premiere 2020 and then reinstalling, seemed to fix this issue. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines