Premiere Pro CS6 Project Manager gives error & will not manage project - OS X Lion 10.7.5

Is there a fix to this yet?  I have CS6, CC and CC 2014.  I may have to open up the project in final cut pro to get it to transfer all of the files.  Any solutions yet in CC 2014 or other?

Thanks

I was having the same error, this time using the Canon FXP codec. 

Like others in this thread, it's primarily Adobe's attitude that's frustrating - releasing (seemingly) broken features that we all (as professional editors, no less!) use regularly and know well.

However, like some others in this thread - de-selecting 'Include Preview Files' allowed the process to complete.

I would first like to say that it takes twice as long to fix a problem when half the posts on the forum are simply complaining about the problem.

Next, I would like to say that copying the folder structure containing the media was my first instinct but not possible due to the difference in version updates.

We could not copy from a newer version of adobe CC 7.1.something to version CS6.

That is when I looked into Project Manager. The first time I exported through PM it worked. I "collected files and copy to new location" and "included preview and audio conform files." The folder was 6GB. I then completely rendered my project and tried to export again with the same settings. The estimated file size was 69GB and this is when I encountered the same errors as the OP. I then deselected  "included preview and audio comform files" and worked again. Like post #28 CS Mic, I assume the problem is with the preview file sizes. I did have over 1.5TB available on hard drive.

Fix: Try exporting without the preview files and audio conform files. I will be much quicker with smaller folder size. The receiver of the new folder structure will have to rerender. I did have to relink like 2 files but it is quick and clean and simple because it takes you to the folder. Just choose the file real quick and its done.

I am using CS6 v6.0.5.  Exported 2 sequences in 1080p24 AVCHD. 1st seq is 30 min. 2nd seq is 5 min. RAW footage in bin is 1 hr with a few video effects, transitions, photos, and titles.

I was having this same issue, but for some reason it seemed to work when I unchecked certain timelines so that Premiere Pro would only try to collect the clips from a single timeline instead of multiple timelines. This would be a weird workaround, but I hope it helps!

I have this same problem on a Mac with CS6. I was simple trying to archive a project using the "collect files" option. After five or six hours of troubleshooting (Thanks Adobe) I have narrowed it down to MXF clips that came over in a Final Cut EDL (Projects created in PP with MXF files seem to be fine).  In other words, as I was transitioning from FCP to Premiere Pro, I sent four or five projects out of FCP as an EDL, opened them in PP and continued to edit.  It seemed to work really well until I attempted to archive my media.  If there was a single raw MXF file in the timeline (Not the project panel for some reason) the Project Manager would give me the standard error:"An unknown error occurred during the Project Manager operation. Please save your project and retry the operation.".

I have found two solutions that seem to work, both of which are a pain in the ax. 

Option 1: Save the original project file only to an archive folder.  Then delete all the old timelines from the project, and save the project with a new name.  Create a new timeline and just drag all the raw video and audio into it. (Project Manager needs a timeline of some sort to archive) Then use the Project Manager to archive the modified project.  If I need the project in the future, I'll need to open the original PP project and relink all the media from the archived "media only" project folder. 

Unbelievably, if you were to take this route and then re-edit the project in the future, it looks like you would run up against the same archiving issue AGAIN next time (At least using CS6). You'd have to go through all the steps above to archive it a second time. Depending on the size of your project, you may want to take option 2 and get the pain over with once-and-for-all.

Option 2: If you only have a couple of MXF files in the timeline (in my case I had mostly renders from AE by the time I was done and THAT raw project had archived in AE just fine) you can export the raw MXF files to another format, then replace the media in your project panel.  Finally, use the Project Manager to archive the project like you should have been able to in the first place if Adobe had written the code well in the first place!

I had the same problem. But when I deselect the option to copy the preview files, it suddenly works.

The previews seem to be the cause of multiple problems. They also prevented me from opening a project before.

I have recently this issue with the project manager both in CC and CS6.

1. I get an error "An unknow error occurred during the Project Manager operation. Please save your project and retry the operation." while trying to collect all files and copy all the media in my final sequence to an external drive. If I choose to use trimmed project I had a bunch of clips get messed up and are out of sync. Frozen frames, wrong part of the media. Overall just broken.

2. While trying to troubleshoot and fix this issue I have had 3 clips go from working to offline because they were now corrupt. Very concerning. Could have been outside issues but strange that it happened while I was trying to media manage.

I am using 100% prores media transcoded mostly from Red R3d files.

Same exact problem.

(Interview/Doc style project with a lot of subjects)

Settings: "Collect Files & Copy to New Location" selected - "Rename Media Files to Match Clip Names" is UNCHECKED.  The project contains about 200GB of H.264 footage from Canon 5D MK II's with dual system audio (audio in MOV files Replaced via DualEyes/PluralEyes) and my workflow involved creating ALL subclips for each usable soundbite. I get the same message, "An unknown error has occurred during the Project Manager operation. Please save your project and retry the operation."

I noticed  in the Finder it has nearly QUADRUPLED the collective size of the media compared to the "Resulting Disk Space" estimated within the Project Manager. Is this a direct result of using subclips? In the Finder (before hitting "Ok" to the unknown error dialog box) I see the same clips duplicated up to 10+ times in some cases, filenames being appended sequentially with 001, 002, etc.

Archiving this project for my [former] employer to hand off to the next editor is the only thing standing between me and my new job! :/  Please, ANY HELP would be very, very appreciated!

Thanks,

- FCP Veteran gone Adobe

Hi - Has any progress been made on this? I've filed a bug report but not heard - It's massively important to us to be able to archive projects that use Canon MXFs from the XF305  and every time we try, we get the unknown error....soon as we manage a project without this kind of footage, it works...It's pretty frustrating.

Thanks

I'm having a similiar problem managing a current project. As part of the job scope I need to hand over rushes to the client. I've cleaned my shots up and attempt to copy the trimmed timelines into a new folder and get the same error (Premiere has encountered an error, will close now..), regardless of whether I'm reducing or just copying the media. Material is a mixture of 60D and Sony FS700 both in native form, so there is some long GOP material in there but I still don't understand why it crashes when I simply try and copy.

My workaround to meet this deadline is to individually nest each clip in the timeline then send the nests as a batch through AME. A little tedious, but it has to be done somehow..