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12

Project Manager Error

Explorer ,
May 22, 2018 May 22, 2018

Hello

Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.

But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.

Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?

Many thanks

Dan

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correct answers 5 Correct answers

New Here , Feb 08, 2019 Feb 08, 2019

I believe I have the answer for you.

I had the same error. Tried the same steps as you did, even tried a different desktop and different locations to Project manage to and didnt work I then found that if I unticked the box (Include preview files) then the project manage worked without the unknown error at the end. Hope this helps.

LuMags

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Explorer , Feb 28, 2019 Feb 28, 2019

Had the same issue and found a workaround. Made a new project an imported the main sequence from the original project in the new one. Used the project Manager on the new one and it worked.

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Community Beginner , Jul 24, 2019 Jul 24, 2019

Hi,

I had the same error today (July 24, 2019) on the latest CC update of Premiere Pro. I tried unchecking "include preview files." That didn't work. Then I went back and tried unchecking "Export Media Files to Match Clip Names." That didn't work.

Then I tried unchecking "Exclude Unused Clips." That worked. I was finally able to export the project.

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New Here , Nov 24, 2019 Nov 24, 2019

When i faced this issue in 99% cases it was solved by unchecking "Include Audio Conform Files"

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New Here , Apr 30, 2025 Apr 30, 2025

2025, Had this issue just recently. I unticked the [include Preview Files] and it worked just fine.

How my issue started: I have a pretty large project with tones of edits in them but I wanted to share just one edit with someone. When I went to use project manager for that one project it was still trying to add everything. So I just created a new project and sequence, then copied the project sequences I wanted in the new project and then closed the larger project. When I then tried to use project

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replies 125 Replies 125
New Here ,
Jun 10, 2025 Jun 10, 2025
LATEST

I use M3 Pro Macbook and here's how I fixed mine.
Went to my sequence and copied all my clips, music, sfx, vfx (CMD + A) from my main timeline.
Created a new project + Create new sequence (Same as my previous main timeline)
Pasted all files in there
Close my previous project wherein I copied my files from
Saved my new project file
Project Manager > Collect files and copy to new location. DONE!

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