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Inspiring
June 27, 2018
解決済み

"com surrogate has stopped working" error at the end of Output of Premiere

  • June 27, 2018
  • 返信数 2.
  • 1928 ビュー

I start getting  "com surrogate has stopped working" error towards the end of the output in Premiere

I googled it and found tens of suggestions to fix it and none has solved the problem.

I appreciate any help very much especially if you have had this problem and found a solution

all the best

このトピックへの返信は締め切られました。
解決に役立った回答 filmmaker jr

I am afraid I cannot create the same situation to come up with the same error.
I'll open up another post here when it happens.
Please locked/close this post
all the best

返信数 2

Kevin-Monahan
Community Manager
Community Manager
July 13, 2018

PeterA,

Contact our agents. We'll get you sorted: Contact Customer Care

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
filmmaker jr作成者解決!
Inspiring
July 13, 2018

I am afraid I cannot create the same situation to come up with the same error.
I'll open up another post here when it happens.
Please locked/close this post
all the best

Kevin-Monahan
Community Manager
Community Manager
July 13, 2018

Thanks for reporting back, Peter A.

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Legend
June 27, 2018

I've never seen that one before.

What does Windows Event Viewer say about the issue?

EventViewer-AccessViolation-DLL.PNG

filmmaker jr作成者
Inspiring
June 27, 2018

I'm afraid under

windows Logs
application
no error is shown other than info lists
possible cause is a cleaner software has deleted them if there was one.
or if you can think of any error report software I could download and see, please let me know

Legend
June 27, 2018

Any Errors under System matching the time of the crash?