"Go to next/previous marker" feature not working with clip markers in the timeline

[sethh56964900]

After Premiere's most recent update to Version 23.1.0 (Build 86), I noticed the "Go to next/previous marker" feature was no longer working properly in the timeline. The feature works when there are only timeline markers, but the moment I introduce one or more clips into the timeline with markers--or add markers to a clip within the timeline--the feature breaks, and how it breaks depends on a number of factors...

For instance:

If I have an empty timeline and add markers, the "go to next/previous marker" feature will jump between the markers just fine. And if I add a clip with no markers to the timeline, the feature continues working. But if I add a marker to the clip itself (or add a clip to the timeline that already has a marker in it between the clip's in/out points), the "go to marker" shortcuts break, and the playhead will jump between the first marker and an unmarked specific frame (in one test, the frame it returned to each time was 00:00:01:19, while on another timeline, the time was 00:00:09:13).

This is, however, only if the clip is not at the starting frame of the timeline. If I move the clip to where its in point is the first frame of the timeline, the "go to marker" shortcuts begin working fine again, jumping between both clip and timeline markers. I can also add additional markers to that clip and all is well. But if I then copy the clip with the marker to another spot on the timeline--either touching the first clip or not--the feature breaks again: the playhead jumps to the marker in the first clip (at the start of the timeline) then ceases to move anymore.

If I click to a random point later in the timeline, the shortcuts will function properly between any timeline markers that don't have clips with markers between them, but the moment I try to go to a clip marker--or a timeline marker beyond a clip with a marker in it--the fuction breaks and the playhead gets stuck at that random frame it keeps returning to. (Upon further testing, it seems the frame it chooses happens to be a frame I at one point had a clip with a marker, and it returns there even after I've moved the clip away.)

The problem is clearly the markers within the clips, because the shortcuts work when the only markers are timeline markers. But when clips with markers are introduced to the timeline--whether it has timeline markers or not--it breaks. That said, the shortcuts work fine in the Source Monitor when a clip with markers is opened there.

Given I work almost exclusively with clip markers rather than timeline markers, this is a bit of a problem for me...

I'm working on a 2019 iMac with macOS Monterey (v12.5), if that's helpful to know.

[pianoandante]

Same problem, Shift+M not working

[The Other Andrew]

The keyboard shortcut for Go to Previous Marker (Ctrl+Shift+M) is no longer working for me.  It does indeed appear to be assigned correctly in keyboard shortcuts.  I reset my preferences but it didn't make a difference.

I see that this same question was posted in this forum about 18 months ago, but was not resolved.

I am using Premiere version 15.4.5 on a Windows machine.

Any ideas?

[t277139954vwl]

Having the same issues in 23.1(x86).

[The Other Andrew]

I figured out why "Go to Previous Marker" (Ctrl+Shift+M) was not working for me: that keyboard shortcut was already bound in AMD Adreneline Edition software (as "toggle microphone", not something I need).  Once I unbound it there, I guess that keyboard combination was freed up to work again in Premiere.

Something to check into if you have this AMD software running.

[Christopher235080132dk6]

GO To Next Marker only appears to be working on the first 2 markers, maybe if there is more than one layer. Any Further Markers it doesn't recognize. I notice the Previous Marker works, sometimes. but it is a hit-and-miss. And when there are multiple layers with markers in the timeline or on the clips It doesn't seem to acknowledge them at all.

[obiwattkenobi]

I'm having the same problem, ADOBE, please fix this!

[Stan Jones]

seth and others,

I was able to reproduce this bug a while back, but I don't think I posted here. Seth, you did a great job on the initial description. I was just posting in response to a user who was reporting what I think is this same problem, and decided to post my latest finding here, since I'm pointing I'm to this bug report to upvote.

The bug has some odd characteristics and can be confusing to test. I'm on Win10 using PR 23.1 and PR Beta 23.2 Build 2. The problem occurs for me in 23.1, and appears fixed in the Beta version I'm using. I don't know when it was fixed there.

My description is that the problem occurs in a sequence where one or more clips with clip markers start at a time other than zero. So one clip with clip markers is okay (and sequence markers too) as long as the clip starts at zero. If you move that clip so it doesn't start at zero, add a clip with markers later on the timeline, or add clip markers to a clip later in the timeline, the goto commands eventually try to go to the clip marker in the later clip, but instead go to a time location as if that clip started at zero. A nested sequence with sequence markers comes into the new sequence with "clip" markers. So describing the many odd results becomes confusing.

In any event, my simplified test creates a new sequence from a clip. If that clip already has clip markers, that's good. If not, add at least one clip marker after it is in the sequence. If you test now, you will see that Shft+M and Ctrl+Shft+M commands work fine. Now drag the clip a few seconds to the right so it no longer starts at zero.

Shft+M and Ctrl+Shft+M commands may work once or twice, but the positions they move to are where the Markers were BEFORE the clip was moved. If you add a second clip instead of moving the original one, it still works if the second clip has no markers. If it has markers or you add them, it also breaks the goto commands.

Stan

[brian15A8]

same issue here!!

[Luiz1980]

Same problem here. It's impossible work with markers now. 

[graphicsn37330365]

Same here! Please fix it!

[Kevin-Monahan]

Hi,

Support had a meeting with the team today. The bug is known about and being worked on as we speak. 

Cheers,
Kevin

[ItzRandy91350]

Hi Kevin,

Any update on progress here? I use markers as scene markers in animation timelines. I then go back and shortcut to those markers, as a reference point for red-lining scenes on exposure sheets. Not being able to accurately utilize my ShuttlePro v2 keypad shortcuts to traverse the markers is killing my workflow. Is there maybe a workaround?

Thanks,

Randy Thompson

[Amarotti]

Hello Everyone,

I'm new here so I don't know the protocols intuatively yet, so excuse me for that.

I am also having a problem, but not just with the shortcuts, I have controls on my playback panel that can set markers, and go to the Next or Previous Markers, and that's not working either...  I can set a Marker, but None of the Controls or Shortcuts will Move to any of them    😞

Thanks in advance for your support!!

Anthony 

[Stan Jones]

Amarotti,

This bug occurs no matter what you use to access the function - keyboard shortcut, Markers menu command, or action added to the buttons in the monitor.

Stan

[chazs25187119]

Same issue. Jumping back and forth through markers are so important to my workflow. Hope they fix this soon.

[Stan Jones]

PR 13.2.0 (Build 69) was released today, and the announcement and fixed issues notice both report that it "Fixed an issue that could prevent the user from moving to the next or previous marker via keyboard shortcuts after adding a new marker."

https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-23-2-is-now-available-for-downl...

https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html

It appears improved, but not fully fixed. My simple test case used the same clip twice, and, like different clips, they would show the problem - previous/next will not go to the next clip OR sequence marker. But in 23.2 they still show the problem IF the "Show Duplicate Frame Markers" is set in the track wrench settings. Different clips do NOT show the problem without regard to the duplicate frame marker setting.

However, as soon as you add a duplicate clip, previous/next will not cross the duplicate boundary. And putting 2 instances of 2 clips in A/B/A/B, previous/next will operate only within each clip.

A workaround is to turn off Show Duplicate Frame Markers. This appears to be working the same in the Beta (my latest test in version 23.3.0.35). I had previously reported that this was fixed in the Beta, but must have had duplicate frames turned off.

I'm not sure I fully recognize the bug from that description, so let me say that a) This bug occurs no matter what you use to access the function - keyboard shortcut, Markers menu command, or action added to the buttons in the monitor. and b) it does not require actually adding a marker, the main condition is that there is clip with at least one clip marker and that clip does not start at zero on the timeline.

You could get to the failure point many ways, adding various markers along the way, before you notice that the previous /next do not work. This created confusion as to just what was causing the bug.

Edit: @caroline_edits @Kevin-Monahan I meant to flag you.

Stan

[helpful_scientist5EB7]

I'm on a Mac M1 Max, running Premiere 23.2.0 (Build 69) and the marker function seems to be working as expected now. Thank you!

[dorlyn27463922]

I just updates and its still not working...

[Stan Jones]

dorlyn,

In the Timeline wrench icon, did you try turning off "Show Duplicate Frame Markers"? It may be a workaround and a hint as to whether you are seeing the partial fix I reported above.

I just tested, and this remains true in the latest update 23.3.

Stan

[ItzRandy91350]

Here's how the issue affects my workflow. I receive an "animatic" (.mov file) and audio stems for a cartoon production. The animatic and audio stems sometimes have embedded markers that the studio has used for their purposes. When I work on the project, I need a completely different set of markers that I use to identify scene breaks. My added markers appear above the timeline as normal. The studio markers are embedded and cannot be modified on my end. As I move forward or backward through my markers, If I land on one of the embedded markers, all key controls or shortcuts cease to function. If I use an arrow key to move one frame forward or backward, I can again use my shortcuts to move as needed. That is, until I come to another embedded marker, then it's the same song and dance. This didn't use to be the case. Yes, my shorcut would land on an embedded marker, but it would move right along as I hit the shortcut again. Now, I have to arrow key past the embedded marker to resume moving between the markers I have placed. Yes, it's still an issue, even after all the recent updates.
Hope this helps to explain what I am experiencing in my particular workflow.

[Stan Jones]

Randy,

Yes, thank you for that explanation. I am experiencing a different problem than you are.

What version of PR are you running?

@Kevin-Monahan Is Randy's version of the issue one that has been addressed?

Stan

[ItzRandy91350]

Stan,

I'm on v23.3, updated 2 days ago, so I believe I am current.

Randy

[chazs25187119]

To start building more real stories in hopes to get rid of this issue - quickly - i'm a commercial / music video editor of 10 years who relies heavily on markers when picking selects. So much so that I don't cut my selects out anymore until I actual want to use something because each type of select has a color coded marker to let me know which predicament to use the select in. I usually only place the markers inside of the sequence unless it's a music video. When pickling selects on a performance that matches with the song specifically in a music video - I place markers on both the sequence and the clips so that when I line up all the performances in the master sequence I'll be able to see my markers there as well. 

To conclude, 90% of my editing experience is jumping through thousands of markers quickly to find my next shot so this glitch slows me down a lot - which means it slow my money down. 

Adobe has been great to me but this issue is truly a pain.

(On another note the playhead continues to take you where it lands other than allowing you to stay in your field of view. Has been years now smh.)

[dorlyn27463922]

I just tried it...No joy! This is a serious problem it slows editing time conciderably. Why is it not the number one bug to be dealt with? What is adobe doing?

Any other suggestions? (macbook Mmax)

[dorlyn27463922]

Tried all. No improvement. 😞