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unable to import video files shot from an Iphone to Premiere Pro CC 2020.

New Here ,
Jul 31, 2021 Jul 31, 2021

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I am unable to import video files shot from an Iphone SE 2020 to Premiere Pro CC 2020. The error it is showing is Unsupported format or damaged File. Please help me with that.

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Error or problem, Import

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correct answers 1 Correct answer

Adobe Community Professional , Jul 31, 2021 Jul 31, 2021
The clip is Variable Frame Rate. Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate: https://handbrake.fr/downloads.php Here is a tutorial: https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

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Post screenshot of clip in MediaInfo in TREEVIEW.

 

Updating to 2021 might solve the issue.

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Mk5C1E_0-1627746013905.pngMk5C1E_1-1627746026802.png

Here, Please have a look.

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Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

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The clip is Variable Frame Rate.
Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Thank you So Much for this amazing Help.

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Appreciate your time & efforts

Thank You once again.

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