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BaileyShak
Participant
August 3, 2021
Open for Voting

Feature Request: M1 iMac - Premiere doesn't have GoPro Cineform Codec

  • August 3, 2021
  • 13 replies
  • 13048 views

Hey there! 

 

I'm working on a large television show, with several dozen thousand files - so when things go offline, it's a huge pain. I recently tried to migrate to the new update of Premiere Pro, which is natively compatible on M1 Macs (which I've been working on the entire time, using the Intel version of the software). I checked with my co-worker before migrating, and they said that the new software version is working great. They are working on a Mac Pro with Intel based chips. 

 

However, whenever I open the M1 version of Premiere, it gives me an error message that the "files use unsupported file type CFHD". After some cyber sleuthing, I figured out that the error message was indicating that the GoPro Cineform codec (which all 28,000 files have been transcoded into for proxies) doesn't work with the software. The crazy thing is, they were natively generated from Premiere, and work completely fine in the Intel version of the software (which I can launch through the Creative Cloud). 

 

Changing the codec isn't an option, as we're fairly far into the project at this point. I tried manually installling the codec by downloading some software from GoPro, and it didn't seem to fix anything. I quit and restarted, and uninstalled and reinstalled, and I'm completely at a loss. I'm certain it's just that the codec hasn't been added into the M1 version of the software yet. Any thoughts?

 

TIA 

Bailey

    13 replies

    J
    JULS
    Participant
    July 25, 2024

    Just in case it's help somebody. On M3 Max chip I can open my Cineform 360 file and convert it to Prores for stock and editing. I use Creative cloud app to install premiere pro v 23.0 the older I can install. When installed I use again creative cloud app to "open in Rosetta". I import my file and export it in prores. Or I can edit it in premiere pro 23 without problem. I cannot do this with newer version like 24 and others.
    Hope that's help. And sorry for my english 😉

      J
      Juan Pablo33661643bzbv
      Participant
      November 16, 2023

      I just had the same issue. 5 files with alpha channel on CFHD codec don't open on Premiere with the M3 Max chip. How do we escalate this absutdity? 

        A
        Aleksey23778548m1xz
        Participant
        September 26, 2023

        I can't say for sure, but it's probably the same thing...

          D
          DropFrame
          Participant
          September 26, 2023
          What worked for me is going to the Creative Cloud app, and clicking the 3 dots next to open on the right of Premiere in the list of apps. In the drop down that appears, select Open (Intel). Is that different that what you call the Rosetta fix?
            W
            wazzzzo
            Inspiring
            September 26, 2023

            I'm running a new M2 Mac. The rosetta fix isn't working for me. Confirmed from the Activity monitor it is running in Intel mode but still getting the "unsupported compression type" on GoPro footage.

             

            UPDATE: I now think my footage was corrupt, possibly from someone turning the power socket off and on again on a battery-less GoPro shooting timelapse. 

              anaism59153805
              anaism59153805
              Participant
              July 19, 2023

              Same issue, but the Rosetta fix worked. Adobe, please add support for this codec!

                Kevin-Monahan
                Community Manager
                Kevin-MonahanCommunity Manager
                Community Manager
                June 8, 2023

                Hi @BaileyShak ,

                I'm moving this post to the Ideas forum. We need the community to begin upvoting this feature request.

                 

                Thanks,
                Kevin

                Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
                  D
                  Diegog
                  Participating Frequently
                  May 12, 2023

                  The only way to be able to work with that codec on Silicon Macs is to launch the apps on Rosetta.

                  I can't believe this still has not been taken care of yet. Running an app in Rosetta mode defeats the purpose of having an M1 Silicon Mac.

                    T
                    tc39721175
                    Participant
                    May 23, 2022

                    Working solution as of May, 2022 directly from Adobe support: Please open the application folder > There you will see the Premiere Pro folder. Open that folder and then inside that you will see Premiere Pro (application) > Right click on Premiere Pro > Get info > Select Rosetta mode there and then relaunch your application.

                      T
                      Trần24249641vleq
                      Participant
                      May 26, 2022

                      Thank you !

                      alekseys41954945
                      alekseys41954945
                      Participant
                      January 6, 2022

                      I had the same problem. I solved it when I launched the Premiere via Rosetta.

                        P
                        ProjectileObjects
                        Participating Frequently
                        March 28, 2022

                        Same problem. This is annoying.  Adobe claims M1 native silicon support, but didn't update the codecs.

                         

                        We're also running a show with most of the VFX and Colorist files in Cineform.  

                         

                        This means we cannot use the latest generation of macs.  Running under Rosetta 2 is comparable to running an older machine.

                         

                        Adobe should have at least predicted this and wrote the code to auto convert media to a working format instead of tossing out a "general importer error."  That's the laziest thing I've ever seen.  

                         

                        FYI, Resolve imported all of our project assets and still runs Apple silicon native.

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