The new export screen is clumsy, bulky, and requires more clicking. [Export]

[Zoe7traveller]

I used to be able to easily zip up and down the various settings just with a quick scroll of the mouse wheel. Now, I'm constantly clicking, clicking, clicking to open various tabs. Because the boxes are much bigger, far less information is being displayed on my screen. Please, is there some way I can go back to the friendlier older version??

[Pete Grayson]

I've just installed the new update that came out today and I was really hoping to see some tweaks that would make the new export interface smoother and quicker, however, Adobe have not listened to a single one of the complaints or issues laid out in this thread. The interface is still clunky and slower to use, but if I want to use Premiere, which I do, it's very clear that I just have to take whatever Adobe gives me. I really wish they had listened, as some high end users in this thread put forward valid points and great ideas that could have made the new interface better.

I can't waste my time watching this thread and hoping any more. You win Adobe Premiere team, unfortunately that means that this time, your pro users lose.

[Lukas Dreser]

It's fine to keep this abomination present. But LET US PICK to revert to the old export window. It's not like you removed the code since it's still there when going through Encoder.

[stevenprobets]

So not only can I not batch export to Media Encoder (I think this is a problem with M1 machines, should be fixed in the next version).....I tried using the upload to Vimeo within Premiere. The upload box came up but didn't upload - I checked din the Activity Monitor. I cancelled the process in Premiere and after a bit it crashed.

Happened again as well so that doesn't work properly either.

Cheers

[J-D-F]

Stephen, it's been over a year for the M1 bug. I'm not holding out any hope.

[media2u]

John D Frey

I suspect Adobe consider it's all fine and working. You don't have to fix stuff if you don't consider there to be a problem!

Anyone had a response to their letters yet? I've not heard back after 3 weeks. What an efficient and responsive organisation...

[J-D-F]

They are not fairing well on social media either. They aren't answering there either.

[Cad81]

Adobe, lot of similar videos are popping out each day. In a short time, even tiktokers will switch to resolve, if you do not fix your stuff...and i don't mean only the export, i mean the entire software.

https://www.youtube.com/watch?v=ieICR5RH5WY

And fix the **** coresync.exe, it's causing immotivated slowdown to PC since years to a lot of people. I have nothing to sync, no libraries, no fonts, no images/videos, nothing! But when i open photoshop (without loading any image), coresync start automatically, slowing down the entire pc, that struggle even dragging a window. I have to force quit the coresync.exe and rename it, to prevent it from being started again.

[stevens39847187]

I tried Resolve and couldn't understand why my video files only opened up as audio.
Turns out that Resolve isn't able to work with .mov files, which are what my camera exports. Oh well, maybe some other time.

[Stuart Reid]

It's three months since Adobe deigned to swoop down from up high and tell us we were all wrong. I'm sticking with 22.2 for legacy projects, everything else is now being created in Resolve. And to think I've been using Premiere for nearly 20 years...

[MikeDy]

I'm getting very frustrated with Adobe products in general... Video products aside, Photoshop runs like an absolute dog on my 5950x's with RTX 3090 and 128Gb RAM all on PCI-E gen 4 SSD... In theory about as good a setup as you can get...Makes no sense... Just feels like Adobe are a downwards spirreling dumpster fire...

Has anyone received a response from thier snail mail letters?

MikeD

[OrangePlanetPictures]

I tend to agree with you, Mike. We run a similar system and can never understand why Premiere is so choppy and runs so poorly. It makes no sense, and we find ourselves forever Googling for answers. It would be nice to nail reliability as I feel it's been an Achilles heel for so many years.

[MikeDy]

I'm going to dig out my old copy of CS6 and do some comparative performance tests. I can pretty much gurantee CS6 will win....

[BigPines]

There is no excuse for threats of violence. Full stop. I didn't see any messages like that but I condemn them if that is what happened.

Patrick, your message honestly sounds a bit smug to me. Essentially, you are saying you and your staff know your customers hate a decision and change you made but you are sticking with it anyway because you know better than the actual users do.

Can I ask if Adobe is eating it's own dog food? If you were all forced to use your products maybe you would understand the frustration from your customers based on years of poor performance and awkward interface changes and actually do something about it instead of thumbing your nose at your customer base and watching the exodus occur in slow motion. I suggest a course correction.

I am personally trying to figure out how I can divorce myself from Premiere. As with many others, it isn't really this particular issue. It is the years of waiting for something to get better to no avail. Performance is my biggest gripe but performance and user experience seems to get worse with every new version. The kicker is there doesn't appear to be any light at the end of the tunnel. Sad.

[MikeDy]

Hi Mike Smith,

As someone who has been part of this thread from the start I can assure you that Patricks post above does somewhat overstate the negativity in this thread. There hasn't been as far as I have seen any threatening posts within this thread. There have been some very negative posts questioning the competence of Adobe staff in no uncertain terms and I can understand why these have been removed. As Patrick says, lets keep this civil. I think Patrick is refering to other situations rather than this one where people have gone completely OTT and I also agree this isn't in any way acceptable.

Conversely I do also understand why this has got heated. This is our livelihoods and to have our thoughts so summararily dismissed when they roll out such a buggy slow and badly thought out update is insulting.

As to the rest of your post I can't agree enough, if you look through this rather extensive list of posts, it's all of a similar theme. We're all struggling with buggy unreliable software yet Adobe keep adding new (buggy) features rather than sorting out the issues.

There seems to be a general mass exodus of the pro users to Resolve.... and I'm really not suprised. In my (so far relatively limited) experience it pretty much just works...

[media2u]

Mike D:

'Has anyone received a response from thier snail mail letters?'

Nope. Still nothing here. Although the postman is on strike today. I don't have high hopes though.

[media2u]

Joe D:

'I feel like Adobe buys companies and then ruins them.'

Audition is a case in point. All the hard work was done by a company called Syntrillium on a package called Cooledit. Lightning fast and the framework of what we have today was established in Cooledit Pro 2 back in 2002. Bought it on the day of release. It was an amazing leap. A quite brilliant editor and all the niggles on the initial release were quickly patched out.

If you load up Cooledit Pro 2 (still have my license on my Windows PC) you can see Adobe haven't put 20 years of continuous development into Audition, it's the bare minimum. And yes, performance is an issue yet again. (NB the old Cooledit 2 is way better than Audacity which is why I still have it as quick editor on my Windows box).

Adobe seem to operate like one of those large companies who buy chains of shops and do the bare minimum to keep them running. Like whoever owns a certain UK newsagent chain these days. You know the one. Used to be a lovely shop, nicely fitted out and sold lots of stuff. Staff on hand to help. These days dimly lit, understaffed and famous for its terrible carpets.

Bar of chocolate for pound anyone?

[Ryan Fritzsche]

The new export window adds steps to find presets and extra clicks to open up the various options. I understand why it might be easier to use for some folks, but I would very much like an option to return to the old dialog window, or at least an option to format this new full-screen one in that way. The fact that all of my custom presets are not right in the pulldown menu is a defect. Having to open up another window and search for them is super annoying.

[scrozier]

The import screen is pretty bad as well tbh.

Whenever I click around in there I accidentally check a massive root folder and premiere starts to index a 10TB folder trying to add thousands of videos the project.

If you don't double click fast enough you are in deep trouble and I'm not even sure how to "unselect" things once they get added its a huge downgrade. Once it starts digging through big folders the performance of the app slows to a crawl.

There should be a folder browser on the left and a selection option on right. Just like old media browser. Having select and browse in the same window is a huge mistake IMO.

[Pete Grayson]

Patrick wasn't lying when he said we're stuck with this new atrocity. I just installed to Beta version of Premiere and the export window hasn't changed a bit. Not even the stuff that is so obviously slowing workflow.

Game over folks. Time to change NLE, or get used to the new world order. I'm sticking with this POS because of years of muscle memory, but that's all. There's no point posting here anymore. Adobe are just ignoring us till we go away.

EDIT: Though you'd think over 500 votes now would elicit some kind of response.

[baarokun]

Is Patrick Palmer still alive ? at this point i'm kinda worried...

[daapap]

Starting a new project i thought i give it a try again, having skipped 22.3 and 22.4.

I must say, the new interface is as ridiculous as i remembered it.

While downgrading to 22.2 i take the time to repeat what i have said months ago in this thread:

Import and export screens stretching over 1.24 meters on my screen. This alone makes it impossible to overview your active settings, not to talk about Adobe's claim to "reduce mouse mileage".

Generating new projects with no options at hand (you have to do that later) but the great option to import terabytes of data in one bin and one sequence with one (accidental) mouse click. Import screen absolutely unusable unless you want to explicitly do this: stuff everything in one huge bin.

Export does not automatically switch to "In to out" when activated in a timeline. Only usable with "Show favorites only". Altering a favourite does not show the old name when you want to save, you have to copy and paste from elsewhere or try to exactly remember. Either way it ends up with two presets with the same name.
And for all this absolutely unnecessary results of months of brainpower a workspace bar i cannot get rid of.

New plan: i'll take my 3 days off to get more familiar with DaVinci. I know already that behind it's awful surface (Does it remind me of Adobe's export screen or is it the other way round?) it runs faster an smoother than all it's competitors.

[pH0u57]

Can you add a legacy option please?

[media2u]

"Import and export screens stretching over 1.24 meters on my screen. This alone makes it impossible to overview your active settings, not to talk about Adobe's claim to "reduce mouse mileage"."

But don't you edit on a MacBook Air in a coffee shop while sipping a latte and wearing a beanie hat? Pumping your output straight out to social media without any checks? Because that's where Adobe is aiming this software now it seems.

Have a couple of projects on the go in Resolve now. Stuff that is going to have a life but isn't time critical. Faster, smoother and less 'crashy'. Not perfect but the grading is to die for. Like a sports car that has uncomfortable seats but you can forgive it because it's so fast and responsive to drive. All your clips load in seconds. You can shuttle around with no stuttering. Grading and audio editing in package. It's everything Premiere should be but isn't.

Yes it is different. Yes I do sit here getting cross. Yes the whole database thing is taking ALOT of getting used to. But there's lots of things where I go "oh that's good". And by transitioning slowly starting with the least critical projects I'll give myself lots of time to get used to it at my own pace. Would I jump in with a time critical large project? No!

I wonder if Adobe even look at it? Must be pretty depressing for them if they do. Like working at British Leyland in the 70's building Allegros and seeing a Ford Escort.

No response from Adobe by post either still. The delay of any kind of response + the lack of any action shows the contempt the paying customer is held in.

[Cody Cooke]

Sadly, the export window along with a few other instabilities caused enough of a slow down for me I had to switch full-time to Resolve. I was able to learn a new program before Adobe could fix the current issues plaguing Premiere. I just don't think Adobe is after the pro market anymore.

[Thrill Media]

Yes, it appears Adobe is going after the TikTok crowd rather than supporting the pros that have edited in PP for years.