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logiooptions panel pops up

Community Beginner ,
Jan 31, 2018

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In premiere cc (v 12.0.0) a small panel keeps poping up. Any Ideas how to permanently remove it?

premiere_logioptions.PNG

Thanks for you help with this!

Florian

LogiOptions extension exists in the following path.

C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe

You can move the LogiOptionAdobe folder from this folder to another folder.

Then, the LogiOptions panel has disappeared from Adobe application in my case.

You need not uninstall.

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logiooptions panel pops up

Community Beginner ,
Jan 31, 2018

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In premiere cc (v 12.0.0) a small panel keeps poping up. Any Ideas how to permanently remove it?

premiere_logioptions.PNG

Thanks for you help with this!

Florian

LogiOptions extension exists in the following path.

C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe

You can move the LogiOptionAdobe folder from this folder to another folder.

Then, the LogiOptions panel has disappeared from Adobe application in my case.

You need not uninstall.

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Jan 31, 2018 15
Adobe Community Professional ,
Jan 31, 2018

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MIght want to update to 2018.0.1.

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Jan 31, 2018 0
Jan 31, 2018

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Hi Florian,

I haven't seen this error before.

Do you have an external Logitech keyboard or mouse connected to your machine?

Thanks,

Kulpreet Singh

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Jan 31, 2018 0
Community Beginner ,
Jan 31, 2018

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Yes, I have both Logitech keboard and mouse connected and also installed a software called "Logitech Options" in version 6.72

Strangely the panel that opens in Premiere CC is labeled "LogiOptions version 2.20.80"

Florian

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Jan 31, 2018 1
Jan 31, 2018

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It looks like Logitech installed a panel in Premiere Pro.

Can you try to uninstall the Logitech Options software ?

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Jan 31, 2018 0
Community Beginner ,
Feb 01, 2018

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I have the same issue and it's really annoying.

I have the latest CC 2018 version installed.  Can't uninstall the Logitech Options software because we need that to use the mouse.

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Feb 01, 2018 1
Adobe Community Professional ,
Feb 01, 2018

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I had an issue with the logitec mouse.

Reinstall the mouse software.

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Feb 01, 2018 1
Community Beginner ,
Feb 02, 2018

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I uninstalled Logitech Options and then reinstalled it.

After that the LogiOptions panel has disappeared from Premiere CCs extentions.

Florian

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Feb 02, 2018 2
Community Beginner ,
Jun 28, 2018

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I did this, and it went away for a while, but now it's back. I don't really want to re-install this software over and over again as I have a lot of custom re-assignments setup in it. Has anyone found a more directly related reason for this happening? Some kind of option or registry change that can get rid of it instead of the nuclear option?

Cheers.

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Jun 28, 2018 4
Community Beginner ,
Jul 06, 2018

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Same problem. It went away for a while but I think after updating it and enabling some options in the application specific settings it has come back. I don't want to disable the Logitech Options as I am using the key mapping feature and its awesome. Please Adobe, can you weigh on why this is showing up and how we can get rid of it? It doesn't even seem to do anything, just a nuisance I always have to close.

Screenshot since I can't attach -  Imgur: The magic of the Internet

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Jul 06, 2018 2
Community Beginner ,
Dec 10, 2019

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Still happens in Premiere Pro 2020! I simply renamed the folder and it went away.

Thanks fgeierst! 🙂

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Dec 10, 2019 0
Community Beginner ,
Jul 20, 2020

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Tried renaming the folder, but no change. I still get the pop-up. Tried re-installing the Logitech software as well. No change.

Edit:
2 name changes did nothing, but moving the LogiOptionsAdobe folder into another folder did the trick. Don't know how this will affect things if I ever decide to map mouse buttons to anything in PP. 💦

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Jul 20, 2020 0
Explorer ,
Aug 31, 2018

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Was going through the same problem. Tried suginuma​'s solution and it worked.

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Aug 31, 2018 1
New Here ,
Apr 06, 2018

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Hi

got the same, closed Adobe Premiere Pro CC and Creative Cloud. Then opened Logitech options and Restored defaults. Opened Creative Cloud then Premiere Pro CC --> no more Panel

Le_oN

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Apr 06, 2018 3
New Here ,
Jul 26, 2018

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LogiOptions extension exists in the following path.

C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe

You can move the LogiOptionAdobe folder from this folder to another folder.

Then, the LogiOptions panel has disappeared from Adobe application in my case.

You need not uninstall.

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Jul 26, 2018 28
Community Beginner ,
Jul 30, 2018

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I think this actually worked!!!

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Jul 30, 2018 0
New Here ,
Sep 17, 2018

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Thanks for the justice

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Sep 17, 2018 0
Community Beginner ,
Sep 21, 2018

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Nice one, that worked a treat.  Was becoming such a pain I had to search out a solution and yours worked just fine.  🙂

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Sep 21, 2018 0
New Here ,
Jun 20, 2019

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thank you very much you rock

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Jun 20, 2019 0
New Here ,
Jul 06, 2019

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Thank you

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Jul 06, 2019 0
Community Beginner ,
Nov 20, 2019

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Perfect. Thanks.

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Nov 20, 2019 0
New Here ,
Dec 02, 2019

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NO LogiOptionAdobe for me in that folder 😐

 

NologiOptions.JPG

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Dec 02, 2019 1
Explorer ,
Sep 05, 2018

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This just started happening to me just today.

I used suginuma suggestion and it appeared to work.

However, I am also having an issue downloading a motion graphic from Adobe Stock.  It appears that these are somehow connected.  When I tried to redownload the graphic from the Essential graphics panel, the media never downloads and the LogiOptions panel is back, even after being removed from the directory.

Any help would be great.

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Sep 05, 2018 0
New Here ,
Dec 22, 2018

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Same thing here, the problem started when I imported a graphic motion preset.

I was using Logitech Options before, but the error only started after installing the preset.

Extra info:

Logitech Options version 7.10.3 (latest version on 12/22/18)

Premiere Pro CC 2019 version 13.0.1 (Build 13)

Error window text: LogiOptions version 7.00.5.0

2018-12-22 (1)_LI.jpg

2018-12-22.png

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Dec 22, 2018 0
Adobe Community Professional ,
May 08, 2020

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I have the same issue in Illustrator. I don't mind it, I just would like to know what benefits does it bring?

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May 08, 2020 0