Multilevel List ‘NestedNumbering’ not outputting to Word Document correctly

Report · Aug 28, 2023

Multilevel nested numbering is not outputting to Word correctly. Numbering starts over at each level but maintains paragraph indentation. Is this is a bug? If not how do you achieve the correct output?

Following example created in a new project with default settings:

Appearance in Robohelp 2022 Update 3:

Output in Word

<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <meta name="generator" content="Adobe RoboHelp 2022" />
  <title>First Topic</title>
  <meta name="topic-status" content="Draft" />
  <link rel="stylesheet" type="text/css" href="assets/css/default.css" />
</head>
<body>
  <h1>First Topic</h1>
  <h2>Section 1</h2>
  <ol class="NestedNumbering">
    <li>Enter text here.</li>
    <li>Enter text here.
      <ol>
        <li>Enter text here.</li>
        <li>Enter text here.
          <ol>
            <li>Enter text here.</li>
            <li>Enter text here.
              <ol>
                <li>Enter text here.</li>
                <li>Enter text here.
                  <ol>
                    <li>Enter text here.</li>
                    <li>Enter text here.
                      <ol>
                        <li>Enter text here.</li>
                        <li>Enter text here.</li>
                      </ol>
                    </li>
                  </ol>
                </li>
              </ol>
            </li>
          </ol>
        </li>
      </ol>
    </li>
    <li>Enter text here.</li>
  </ol>
</body>
</html>

Report · Aug 29, 2023

I just tested in 2022.3 and see the same issue with the numbering. I have taken that up with an Adobe contact.

The spacing between the numbering and the content could because

You have used the Advanced Formatting options. They are tricky. Create a new simple project and use the default.css to set up what I have shown below. See if you then get just the numbering issue.
You have mapped to a Word template. It has always been the case that to make Word work nicely it is best to stick to default settings in the Word template.

I'll post back when I hear from Adobe.

________________________________________________________

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Report · Aug 29, 2023

Adobe have confirmed the numbering part is an issue in both 2022.3 and earlier versions. I don't know when it came in. A bug report has been created for this part.

On the gap, please try what I suggested before.

________________________________________________________

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Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Report · Aug 29, 2023

Hi Peter, thank you for confirming the numbering issue. It is my primary concern and good to know there is bug report for it.

As for the spacing I tried a new project with the default as you suggested but the output still had the same gap issue. I also tested it on a simpler Multi Level list ‘AlphaNumeric’ where prefix-fixed-size, prefix-gap, and list-indent are constant for all levels. The gap shows up at Level 3 and there is a change in line spacing between Level 3 & Level 4. More interesting is the numbering issues starts at Level 4 where the counter and calculations are introduced in the css. I’ll wait until the numbering bug is resolved before going any deeper into sorting out the spacing. Thanks for the suggestion much apreciated.

'AlphaNumeric' in Robohelp:

'AlphaNumeric' Word output:

Report · Aug 29, 2023

I don't know if it helps but the numbering is not an issue in PDF output.

________________________________________________________

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Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Report · Aug 29, 2023

Good to know. I tried outputing to PDF and using Acrobat to export the Word Doc as a temporary workaround. (My SME's use Word for their editing and review processes.)

Report · Aug 29, 2023

Precisely the reason why I have been persuading Adobe to put more emphasis on Word outputs. Things are improving but...

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Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Multilevel List ‘NestedNumbering’ not outputting to Word Document correctly

1 Correct answer