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Shel_T
Known Participant
July 22, 2009
解決済み

"Generate Primary Layout" not updating edits to help file

  • July 22, 2009
  • 返信数 1.
  • 1964 ビュー

I am using RoboHelp 6.0 (RoboHelp for Word).  When I generate my primary layout (WinHelp4) and then view my .hlp file, none of my edits are updated.  The last time I made updates was two months ago and my edits were showing updated.

Thanks

    このトピックへの返信は締め切られました。
    解決に役立った回答 RoboWizard

    Hi there

    What is the output?

    In nearly every case like this the end result turns out to be that you (or your user) is actually viewing an older copy of the help system that you probably are totally unaware exists.

    Have you double checked for that?

    Cheers... Rick

    Helpful and Handy Links

    返信数 1

    RoboWizard
    RoboWizard解決！
    Inspiring
    July 22, 2009

    Hi there

    What is the output?

    In nearly every case like this the end result turns out to be that you (or your user) is actually viewing an older copy of the help system that you probably are totally unaware exists.

    Have you double checked for that?

    Cheers... Rick

    Helpful and Handy Links

    S
    Shel_T作成者
    Known Participant
    July 22, 2009

    I'm outputing to WinHelp4.  Another thing I did was instead of generating the primary I did a view of the primary layout and I got a message stating "WinHelp4 output is out of date".

    S
    Shel_T作成者
    Known Participant
    July 23, 2009

    I don't think so but no way of knowing.

    Try an old trick. Close the project and make a copy of it.

    Using the copy, go into Windows Explorer and delete the RTF files. Then open the copy in RH and it will warn you about the missing RTFs. Let it create new ones.

    Try with that.

    Next try creating a new project and import the documents into that.

    If that fails, without seeing what is going on and hacking around, there is not much I can do. I understand confidentiality and have had many such projects sent to me. I do not keep them once the issue is resolved and I never quote from them or use them as examples. It's up to you and your management. I'm not the one with a problem.

    See www.grainge.org for RoboHelp and Authoring tips


    I just tried your two suggestions and no luck.  I'll run it by my boss if I can send you a zip.

    In the meantime - I was getting an error of "WinHelp4 output is out of date" when I would try to "View Primary Layout".  If I need to update WinHelp4, any suggestions on how I would do that?

    Thanks for your help.

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