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Known Participant
July 22, 2009
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"Generate Primary Layout" not updating edits to help file

  • July 22, 2009
  • 返信数 1.
  • 1964 ビュー

I am using RoboHelp 6.0 (RoboHelp for Word).  When I generate my primary layout (WinHelp4) and then view my .hlp file, none of my edits are updated.  The last time I made updates was two months ago and my edits were showing updated.

Thanks

    このトピックへの返信は締め切られました。
    解決に役立った回答 RoboWizard

    Hi there

    What is the output?

    In nearly every case like this the end result turns out to be that you (or your user) is actually viewing an older copy of the help system that you probably are totally unaware exists.

    Have you double checked for that?

    Cheers... Rick

    Helpful and Handy Links

    返信数 1

    RoboWizard
    RoboWizard解決!
    Inspiring
    July 22, 2009

    Hi there

    What is the output?

    In nearly every case like this the end result turns out to be that you (or your user) is actually viewing an older copy of the help system that you probably are totally unaware exists.

    Have you double checked for that?

    Cheers... Rick

    Helpful and Handy Links

    Shel_T作成者
    Known Participant
    July 22, 2009

    I'm outputing to WinHelp4.  Another thing I did was instead of generating the primary I did a view of the primary layout and I got a message stating "WinHelp4 output is out of date".

    Shel_T作成者
    Known Participant
    July 23, 2009

    Something is very wrong here. That message only comes up if the help has not been updated but you said the file date and time was up to date when we went through that earlier.

    I really am not convinced you are looking at the right file.

    Is WinHelp 4 set as the primary layout?

    How are you starting the generation? Take a screen shot and use the camera icon ABOVE to insert it.

    Also take screenshots of each page of the wizard when you generate and add those.

    If that does not get us anywhere, then explain to your boss that I am an Adobe Community Expert which is a recognition by Adobe for the work people such as myself do to help users and the authoring community. For RoboHelp there are only about twelve such people worldwide. I would not risk a complaint from you by misusing what you send. Your content is of no interest to me, I work in an entirely different field. Sorting out your problem, if I can, is of interest.


    See www.grainge.org for RoboHelp and Authoring tips


    WinHelp 4 is set at the primary layout - "Generate Primary Layour (WinHelp 4).

    Here is a screen shot of my file structure where the help file is being generated to: