Robohelp displays twice in IE 9 when used in an iFrame

Forum|Forum|13 years ago
February 14, 2013
返信数 1.
1098 ビュー

I am building an application for a client who needs to be able to control access to their Robohelp content. I am doing this by displaying the Robohelp content inside of an iframe in another page (ASP.NET). The problem is the entire Robohelp frameset appears twice. The first time it is all stylized right and the second time, it looks like some of the styles didn't apply. It is really wierd and very frustrating. It doesn't do this in Firefox or Chrome -- just IE. Anybody have any idea how to fix this?

Thanks

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K

kevin_em

Known Participant

Hi.

QA just discovered this problem in the WebHelp I created in RH9. The help system is also displayed in an iFrame, and the frameset displays twice in IE9. The developers don't really know what to do. And I really don't have a solution. So... I was wondering whether you came upon a fix? And if so, do you mind sharing it.

Thanks.

Peter Grainge

Community Expert

Can we take it that the help opens correctly if run standalone and the issue is only when the developers but it in an iFrame?

If so, then it's an issue with their work. I don't mean that in an unhelpful way, it's simply it's an issue outside of what we can help with in these forums, unless someone with a developer background is looking in.

See www.grainge.org for RoboHelp and Authoring tips