Search results show duplicate topics (and 1/2 don't work)

Forum|Forum|6 years ago
March 25, 2019
返信数 1.
1357 ビュー

Hello,

I am using RoboHelp 2017 on Windows 10. I have a project that I have been working on for several months, although I am not that familiar with RoboHelp other than this.

I generate Microsoft HTML output and recently ran into an issue: for reasons I don't understand, whenever I search for a topic in the generated output, it lists many of the resulting topics twice. Clicking one of the topics out of the pair brings up the topic as expected. Clicking the other topic listed always brings up a "This page can't be displayed" message. Sometimes the first topic listed doesn't work, sometimes it's the second. Here's a screen capture that hopefully displays the problem clearly:

Please let me know if there are any more details I can provide. I am really not sure what happened.

Thanks very much.

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Jeff_Coatsworth

Community Expert

All up to date on your RH2017 patches? Where are you trying to view this CHM - local drive or server?

M

MeghanS17作成者

Participating Frequently

Hi, thanks for your reply. To be honest, I am not sure how to tell whether or not I am up to date on 2017 patches. I think I was prompted to install a patch several months ago and did then. When I click File > Help I see that I have RoboHelp 2017 Version: 13.0.2.334. Please let me know if there is another place I should be checking.

I am viewing the output on a local drive.