Skip to main content
A
Anonymous
November 6, 2013
質問

upgraded to RH 10; need to use IE8

  • November 6, 2013
  • 返信数 1.
  • 1469 ビュー

Upgraded to RH 10. We did initial testing w/Internet Explorer 8 and everything seemed fine. However, some users are now reporting problems. (Note: we do not control IE upgrades so we cannot just upgrade them to IE 10).

I thought that we would have problems only if we used the multiscreen output but now I suspect IE 8 is the problem.

Is there anything that can be done on my end to get the project to work in IE? If not, anything besides rebuilding to make project backwards-compatible w/RH9 again?

このトピックへの返信は締め切られました。

返信数 1

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
November 6, 2013

What’s your help output flavour? It’s not clear if you’re talking about WebHelp or not. What sort of problems are being reported?

A
Anonymous
November 6, 2013

Yes, WebHelp.

Problems are: Index not working correctly (term starting w/A will not pull up "A" terms), Search not working correctly.

The problem is not consistent. Some people have the problem and some do not; however, they do have IE 8.

G
GregT42
Inspiring
November 13, 2013

I just bookmark this page - http://www.adobe.com/support/robohelp/downloads.html


I'm seeing image map rectangle borders displaying after clicking in Chrome? The image is clean to start but when you click the hotspot then the rectangle appears in orange and remains. In IE8 I get a dotted border but only while the mouse is down. In FF (latest) I get no border which is what I would expect and prefer.

I don't see this reported anywhere, wondering if anyone else has seen this?

Thanks

契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices