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Portifolio didnt show up after unblock

New Here ,
May 01, 2023 May 01, 2023

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Good day,

 

On 17-04-2023 My account Adobe Stock has been blocked because sending content which is deemed to be spam/unnecessary. I sended some video of the same beach and it got me blocked

 

On 24-04-2023 I got an email back Thank you for your cooperation, your account has now been unblocked.

 

On 27-04-2023 I send an email back as my portifollio was still not there, only a few pics and some movie files from my last upload before the block showed up

 

On 01-05 I send another email as now I dont have any sales already for 14 days and it cost serious money as photographing is my main income. All the emails I didnt get any response, my portifolio is still not there, I realy hope that someone can have a look and tell me whats happening as i worried a lot as it is my main income during photographing and traveling.

 

Thanks a lot Fokke Baarssen

 

[Moderator moved the thread to the correct forum]

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Community Expert ,
May 02, 2023 May 02, 2023

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You need to wait. Adobe contributor support is currently very busy.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 02, 2023 May 02, 2023

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They are busy because AI content and the reviewers get tired of the same content so they blocking people, I feel its realy unfair for contributors been here a long time with huge portofolios are blocked now and it cost already 1k I seen on Facebook a lot of honest photographer gets a block. But thats Adob policy we signed up for that I know, but i didnt signed up for unblock me but the content dissapeared

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Community Expert ,
May 03, 2023 May 03, 2023

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The reviewers don't block. Blocking is done by a core Adobe team, and I suppose that each blocking action gets approved. Spamming was always a reason to block the account, but it doesn't happen with 3 similar videos. I, however, will not try out the Adobe threshold.

 

I also won't dive into your case, as I do not know the details. But yes, Adobe contributor support is busy because of the high influx of generative AI content.

ABAMBO | Hard- and Software Engineer | Photographer

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