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stuck at "are you human?" to upload stock images

New Here ,
Jan 24, 2024 Jan 24, 2024

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hi, I went to upload some images to stock for the first time and I'm stuck at "are you human?" I pressed the button and nothing happening.  Where do I go from here?

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correct answers 2 Correct answers

New Here , May 07, 2024 May 07, 2024

Was doing this for me for uploading my first photo too. Upon reading other people having issues, I moved the web page to a larger monitor, refreshed, and the captcha screen appeared for me to select.

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Community Expert , Jul 17, 2024 Jul 17, 2024

This is no longer correct. The capcha seems to appear at random whenever it's in the mood, whether I upload 1 asset or half a dozen. It seems it would be much more effective if it appeared when someone attempted to submit 50 or more.

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

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Most people have been seeing images of dogs and cats and they have to click on all the cats to be verfied. Have your tried a different browser? To the best of our knowledge, this is something you'll only need to do once if you manage to get it to work, or at least each time you log into from a different IP number.

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Community Expert ,
Jul 17, 2024 Jul 17, 2024

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This is no longer correct. The capcha seems to appear at random whenever it's in the mood, whether I upload 1 asset or half a dozen. It seems it would be much more effective if it appeared when someone attempted to submit 50 or more.

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

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Use a modern desktop browser that does NOT have script blockers or VPN enabled. 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

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Your add blocker is probably blocking the images, if not, then your firewall is doing that. A VPN should work transparently. You can still have problems, but they are not related to this.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 07, 2024 May 07, 2024

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Was doing this for me for uploading my first photo too. Upon reading other people having issues, I moved the web page to a larger monitor, refreshed, and the captcha screen appeared for me to select.

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New Here ,
Jun 02, 2024 Jun 02, 2024

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Dear All.
I have tried doing this multiple times across browsers, across devices, even cleared cache memory but the issue remains. It asks me to select the cat images and despite selecting the correct ones multiple times is states the selection is incomplete or wrong. Please try again. I could successfully upload almost 19 images and suddenly this issue has started coming up now. Please help.

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New Here ,
Jun 02, 2024 Jun 02, 2024

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Also attaching screenshot for reference.

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Community Expert ,
Jun 02, 2024 Jun 02, 2024

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I see five cats.  How many did you select?

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Jun 06, 2024 Jun 06, 2024

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quote

I see five cats.  How many did you select?

 


By @Nancy OShea

I see five selected cats!

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Hi, I was Running into this issue as well. I am on Google Chrome and was able to change the scale of the desktop view from 100% to 50% and that worked for me.

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