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AEG292012
Participating Frequently
January 24, 2024
解決済み

stuck at "are you human?" to upload stock images

  • January 24, 2024
  • 返信数 5.
  • 1968 ビュー

hi, I went to upload some images to stock for the first time and I'm stuck at "are you human?" I pressed the button and nothing happening.  Where do I go from here?

このトピックへの返信は締め切られました。
解決に役立った回答 daniellei4510

This is no longer correct. The capcha seems to appear at random whenever it's in the mood, whether I upload 1 asset or half a dozen. It seems it would be much more effective if it appeared when someone attempted to submit 50 or more.

返信数 5

Participant
June 19, 2024

Hi, I was Running into this issue as well. I am on Google Chrome and was able to change the scale of the desktop view from 100% to 50% and that worked for me.

Participant
May 7, 2024

Was doing this for me for uploading my first photo too. Upon reading other people having issues, I moved the web page to a larger monitor, refreshed, and the captcha screen appeared for me to select.

Participant
June 2, 2024

Dear All.
I have tried doing this multiple times across browsers, across devices, even cleared cache memory but the issue remains. It asks me to select the cat images and despite selecting the correct ones multiple times is states the selection is incomplete or wrong. Please try again. I could successfully upload almost 19 images and suddenly this issue has started coming up now. Please help.

Participant
June 2, 2024

Also attaching screenshot for reference.

Abambo
Community Expert
Community Expert
January 25, 2024

Your add blocker is probably blocking the images, if not, then your firewall is doing that. A VPN should work transparently. You can still have problems, but they are not related to this.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
January 24, 2024

Use a modern desktop browser that does NOT have script blockers or VPN enabled. 

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
January 24, 2024

Most people have been seeing images of dogs and cats and they have to click on all the cats to be verfied. Have your tried a different browser? To the best of our knowledge, this is something you'll only need to do once if you manage to get it to work, or at least each time you log into from a different IP number.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
daniellei4510
Community Expert
daniellei4510Community Expert解決!
Community Expert
July 17, 2024

This is no longer correct. The capcha seems to appear at random whenever it's in the mood, whether I upload 1 asset or half a dozen. It seems it would be much more effective if it appeared when someone attempted to submit 50 or more.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.