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M
Mr12PM
Participating Frequently
September 14, 2021
解決済み

HELP. Company lawyer sent cease and desist to us for image we have standard license for with Adobe.

  • September 14, 2021
  • 返信数 3.
  • 1543 ビュー

Hi all.

I have a standard license for an image of a facial machine. The company's lawyer sent a "cease and desist" letter.

What recourse do I have?

Thanks in advance.

このトピックへの返信は締め切られました。
解決に役立った回答 WendellaBee

CORRECTION: if you are being notified that a licensed asset is a copyright infringement please see the info in our FAQ: https://helpx.adobe.com/stock/faq.html under General Questions > How do I notify Adobe if someone claims my use of a Stock Asset is infringing? At this time it is the last item in the General Questions section.

 

返信数 3

Leo33542418k2ez
Leo33542418k2ez
Participant
May 3, 2024

Dealing with legal stuff can be super stressful, I feel you. Once, I found myself in a similar situation with a copyright issue. It's tough, but seeking legal advice is your best bet. I remember feeling overwhelmed, but reaching out to a reliable attorney really helped clarify my options. I recently stumbled upon an article (https://federal-lawyer.com/criminal-law/federal-appeals/florida/) that highlighted the importance of having a strong legal team behind you, especially in complex cases like federal appeals in Florida.

WendellaBee
Adobe Employee
WendellaBee解決！
Adobe Employee
June 14, 2023

CORRECTION: if you are being notified that a licensed asset is a copyright infringement please see the info in our FAQ: https://helpx.adobe.com/stock/faq.html under General Questions > How do I notify Adobe if someone claims my use of a Stock Asset is infringing? At this time it is the last item in the General Questions section.

 

Marianne-Deiters
Marianne-Deiters
Participating Frequently
September 14, 2021

I fear that with this little information no one here can give you any advice.

M
Mr12PM作成者
Participating Frequently
September 14, 2021

Thanks for the response.

What more info is needed?

I have a subscription, used an image, I received a lawyer's letter saying that I can't use an image of "their cleint's" product, my license says I can. I just need to kmow how to escalate this. In my opinion, it's just as much a problem for Adobe as it is for me. 

Does this better explain the situation?

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
September 20, 2021

I am NOT trying to get the photo removed.

I want to know what I can do/reply to these people.

A conrtibutor uploaded a photo. Judging by the content (because it is staged), it would appear that they had permission to take the photo in the first place.

The company which makes the machine is saying that i must take down the photo of "the machine that they make".

I think that I can use it....i need to know Adobe's stance on this.


Specifically, we request that our users (a) represent and warrant that they own all right, title and interest in and to the content they submit, including all copyright, trademarks, patents, and other intellectual property rights; and (b) agree not to upload any content that infringes or violates the intellectual property rights of any person or entity.

In order to comply with your request, and in accordance with our policies, we kindly ask you to file a proper DMCA complaint with all the necessary information as described in Section 20 of the Adobe General Terms of Use (or Section 17 of Fotolia´s General Terms of Use). Please use Adobe´s online form to file a DMCA complaint here: http://www.adobe.com/legal/dmca.html

Please understand that this procedure is mandatory and serves the protection of all contributors and needs to be complied with.

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