Skip to main content
Participant
April 21, 2021
解決済み

I can't delete my account

  • April 21, 2021
  • 返信数 1.
  • 586 ビュー

I created an test account which I canceled at 19 of February but I have received two chargues in my credit card. Now I can't delete my account, you can see that I haven't used my account since February.

How can I delete my account and you refund my money?

Where can I resend the confirmation email to prove?

このトピックへの返信は締め切られました。
解決に役立った回答 WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


返信数 1

WendellaBee
Adobe Employee
WendellaBee解決!
Adobe Employee
April 21, 2021

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


Moises5FA8作成者
Participant
April 27, 2021

I can't see the chat icon, in incognito mode either

Moises5FA8作成者
Participant
May 3, 2021

You might want to try a different browser.

 


I don't see this icon, I have tried with firefox, edge and chrome, in diferents devices and nothing.