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Participant
June 14, 2018
解決済み

i can't seem to cancel my Adobe Stock subscription or contact anyone to help me with this

  • June 14, 2018
  • 返信数 2.
  • 335 ビュー

I have no option in my account to end the subscription and the chat seems constantly closed, help please

このトピックへの返信は締め切られました。
解決に役立った回答 Beverley Gray

Hi Michael

There are no subscriptions associated with the Adobe ID you used to post on the forum.  Please sign out from your Adobe account and sign in using the Adobe ID (email address) used when you purchased the subscription.

Kind regards

Bev

返信数 2

Beverley Gray
Community Manager
Beverley GrayCommunity Manager解決!
Community Manager
June 14, 2018

Hi Michael

There are no subscriptions associated with the Adobe ID you used to post on the forum.  Please sign out from your Adobe account and sign in using the Adobe ID (email address) used when you purchased the subscription.

Kind regards

Bev

John T Smith
Community Expert
Community Expert
June 14, 2018

This is a public forum, not Adobe support... other users can't help

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link