Stock

While trying to add a Bangladeshi mobile number to my Adobe account for verification, the system shows an error and does not allow me to proceed. This issue persists regardless of the number or attempt count. Steps to Reproduce:1. Log in to Adobe account.2. Go to the option to add/verify phone number.3. Select country code: +880 (Bangladesh).4. Enter a valid Bangladeshi mobile number.5. Click on "Add". Expected Result:The system should send a verification code (OTP) to the entered Bangladeshi mobile number. Actual Result:An error message appears:"An error occurred while performing this action. Please try again later."The number cannot be added or verified. Screenshot:(Attached screenshot of the error message) Environment:- Country: Bangladesh- Device: Windows 10/11 (PC)- Browser: Firefox / Chrome (latest version)- Adobe Account portal Impact:Bangladeshi users are unable to add or verify their mobile numbers, which blocks them from using essential Adobe ser

"Es liegt ein Problem mit Ihren Zahlungsdetails vor. Aktualisieren Sie Ihre Zahlungsinformationen." Das hatte mich sehr gewundert, da sich bis heute nichts verändert hat, keine Kontoänderung, Änderung der Anschrift oder des Namens, auch ist meine Debitkarte (Zahlungsweise per Lastschrift ist ausgewählt) nicht abgelaufen und funktioniert ordnungsgemäß. Auch diese wurde mir zwischenzeitlich nicht neu ausgestellt. Dennoch habe ich dieses Problem.  Beim vorgeschlagenen Button "Zahlung aktualisieren" öffnet sich ein Fenster mit der Meldung: "Es liegt ein Problem mit Ihrer Zahlung vor. Aktualisieren Sie Ihre Abrechnungsinformationen, damit es zu keinen Unterbrechungen bei Ihrem Dienst kommt." Egal was ich ändere (und viele Möglichkeiten gibt es nicht) - es tut ändert sich nichts. 

Does anyone else using Google Chrome have massive issues trying to access their stock library?  I can view it, but scrolling through, trying to open older graphics to download or even just the hover over download options are a constant painful glitch / bug and makes it almost impossible to access older files to re-download etc. 

Here is what my account looks like

Is there any way (aside from posting here) to report individual Adobe Stock files that are misleading/incorrect?  I just licensed this file and downloaded the vector version of it, which was a JPG pasted in an Illustrator file. https://stock.adobe.com/images/delicious-chocolate-cake-slice-with-strawberry-on-top-isolated-on-white-background/1661113016?prev_url=detail

2061136146 Is listed under the Vector Files but it is a jpg inside an .ai Illustrator file. 

Hello, for the past few months a lot of the vector assets i have downloaded are unueaseble for my professional work. They are clearly ai generated (or just VERY poor quality), but not flagged as such, so i can’t filter them out. Even in the preview i can’t spot this, but after downloading the paths are messy, everything is merged together, so i can’t edit them like i want. This feels like a huge waste of time. Sometimes it is so bad that i can’t even find a man made illustration for a certain general topic. As suggested many times there should be a report option for this. I contacted the support chat and they suggested i post the assets here, as i have a very long list i will just start with my most recent downloads.#1957485896#1968842490#1957487115#1971484829#1940463627#1660034431#1637673717#1939741038#1949048879

https://stock.adobe.com/images/vineyard-workers-harvesting-grapes-in-summer/2059988361This vector illustration seems AI-generated, despite of not have been labeled as such, despite of my search filters.The edges of the elements are not clear or defined, shapes are generally messy and unprofessional, the background elements do not exist and removing foreground elements only creates holes in the background.As such, the file is unusable professionally.I ask for removal of this file from Adobe Stock and potential banning of the uploader. When removing elements there is nothing behind them so no one human created this file 

Dear all,apologies if this has been solved before, I haven't seen it. We have accumulated a number of stock credits via the subscription that adds 25 credits a month. We do not need the subscription on that account any more and cancelled it. What will happen to our credits, will they remain usable for purchases until the amount is depleted?Kind regardsBSG

I searched “security monitor” with 4 tags: photos, exclude gen-ai, commercial use, and exclude people. The first result contiained: gen-ai, was therefore not a photo, and included people (one of which who was missing legs in the preview.) Adobe Stock has become a miserable user experience and a complete joke compared to other Stock websites. The tags do not work, nor does the AI labelling system. It is a major frustration and issue that clearly AI assets that were uploaded before the AI filter are able to bypass basically all safeguards and still get bumped to the very top of results. This isn’t even mentioning the flurry of assets that are mistagged. There is no way to report them, and there is no function AFAIK for untagged/pre-AI tag assets to be properly labeled. I do this out of spite basically, not because I believe anything will ever improve.   Industrial control room with multiple monitor screens, operators interacting, colorful LED lights, visible security cameras - 1159461037

The vector for stock id#1944462845 is horrendous once purchased. Th vector is all blurred together and up-close details are bad even though it should be simple shapes such as circles for the eyes.

I need a refund please

Merhaba,Son zamanlarda gönderdiğim videolardan biri reddedildi. Reddedilme bildiriminde daha fazla bilgi için bir bağlantı vardı, ancak ona tıkladığımda beni "404 Sayfa Bulunamadı" hatasına yönlendiriyor.Ayrıca, videomun tam başlığını Adobe Stock'ta aratarak "benzer içerik" nedeniyle reddedilip reddedilmediğini kontrol ettim, ancak platformda başlığıma veya konseptime uyan hiçbir video bulamadım.Lütfen reddedilmenin gerçek nedenini anlamama ve bozuk bağlantı sorununu düzeltmeme yardımcı olabilir misiniz?Yardımınız için şimdiden teşekkür ederim.

BonjourJ’ai reçu un mail pour une image gratuite Photoshop mais elle n’est pas gratuite.“Voici votre modèle gratuit pour Adobe Photoshop”Merci de vos réponses

Many vector assets are falsely described as “Editable Stroke” or not marked as AI Generated and after downloading turn out to be either live-traced slop or AI generate and not usable for my needs. I make sure to toggle ‘Exclude GenAI Content” on every search as I don’t want any AI generated images. This is a waste of credits. I wish there was an easier why to report problematic AI generated images besides posting on this forum.@Contributor1The following images are my most recent issues:193209407420146011341649857678

This happens in Safari, but not Google Chrome.Clicking on a stock item from the filter search results used to open the details of the item and preview.  Now it opens an “AI Studio” (whatever the f that is - I have no interest).Does anybody know how to stop this happening in Safari?  Obviously the work around is use Chrome instead, but it’s irritating.

Since a week or so ago, every time I click on a stock item - video or image - it opens an “AI studio” instead of opening up the file details for the item.This happens in Safari but not Google Chrome.Of course the work around is to use Google Chrome, but it’s irritating as I use Safari for other tasks. 

I haven't been able to upload my work as a contributor all day. Does anyone know what's wrong? I've tried using different browsers.

 I have just licensed 3 images that are meant to be editable and usable vectors, but they are flat vector, and uneditable and unuseable due to the background being there. This is really frustrating as my wi=ork is now on hold as I cannot source usable images Images62625534613974676571546289240

I'm just looking for images I can use as general anatomy practice while drawing, and I found this abomination (file number 677462298). I always exclude AI generated images and look for photos, and I immediately knew it was AI because horses do not move like that. It's a biomechanical impossibility. There is no option to report trash like this on the preview page, I looked through the support pages, and the only directions I got from Google - which, btw, are better than what your site gave me, Adobe - were to the forums. Now, I'd've much rather have just submitted a report and called it good, but you left me with no other option than going public with my grievances. Do better, Adobe.