Stock

My Adobe Stock Contributor account was deactivated. I do not want to appeal or recover the deactivated account. I would like to start over with a single Contributor account and comply fully with Adobe's current one-account policy. Am I permitted to create a new Contributor account, or do I need written approval from Adobe before doing so?"  if anyone can help please reply I made a mistake by creating multiple accounts because I didn't know I just crated the and forgot about it and now I am realizing it that I made a mistake and now I want to start over please help me if you can and tell me what is the best thing I can do now  

I’ve just downloaded this as a vector but the opened AI file is just an embedded raster image.A vector road map of the city of Colchester in the United Kingdom on a white background. Stock Vector | Adobe Stock I’m on an unlimited Enterprise license so I’m not looking for the credit refund, although believe when I highlight issues the credit should be deducted from the contributor.  

Wir möchten dieses Stock-Foto zurückgeben, da die Qualität zu schlecht ist (Hintergrund pixelig, Doppelkonturen):https://stock.adobe.com/de/images/banner-with-dahlia-flowers-scattered-on-a-pastel-background-natural-vintage-greeting-card/671123532 Wir haben auf stock.adobe.com keine Möglichkeit gefunden, einen Reklamationsvorgang einzuleiten, darum wenden wir uns jetzt hier an den Support. Eine Rückgabe der Credits wäre in diesem Fall wünschenswert.

Buenas tardes a todos,   Estoy intentado comunicarme con ustedes por llamada pero no encuentro respuesta. Entiendo que es por la coyuntura del COVID-19. Espero que todo su equipo se encuentre bien y cargando energías para cuando todo esto termine. Bueno, mi pedido es que deseo solicitar el reembolso de una factura que me fue cobrada el 14 de marzo del 2020 por el plan al que me afilié. Sin embargo, no he utilizado el plan y no lo pienso utilizar más dado que por el momento no requiero el servicio. El código del pedido cobrado el 14/03/2020 por el servicio que no utilicé fue: ADB095261007PE. El número de orden de la factura es: 7006214819. Por favor, espero su atención inmediata en el reembolso del servicio que no utilicé  a la tarjeta de crédito cobrada. Asimismo, luego del reembolso, espero la posterior anulación o desactivación del plan para evitar generar un cobro innecesario el 14/04/2020 ya que tampoco estoy utilizando este servicio este mes.    Esper

Recently downloaded an asset from Adobe Stock (https://stock.adobe.com/uk/images/building-web-icons-in-line-style-hotel-hospital-apartament-city-town-house-mall-coffee-collection-vector-illustration/780136570?prev_url=detail) - this asset has clearly been created from a very poor quality image trace in Adobe Illustrator. These are also not editable strokes. I would imagine that all of the similar assets from this creator are the same.  Adobe needs a way of reporting slop like this. I would also like a credit refund for this rubbish. 

I have isolated the issue specifically to newly added Adobe Stock assets in Adobe Express.Uploaded images export and download successfully. Also, an Adobe Stock image that I had added and successfully downloaded approximately two days ago still downloads successfully in the same workspace.However, newly added Adobe Stock images cause the entire project to fail to download with the “Download failed – Sorry, something went wrong” error. I tested this with another browser and also created a simple project containing a Stock image plus text, but the download still failed.This appears to affect the processing or licensing of newly added Adobe Stock assets rather than Adobe Express downloads generally.Could you please check whether there is an issue with Adobe Stock asset licensing/processing or the Stock licensing service for my account?

Hallo, ich würde gerne meine Kreditkarteninformationen aus dem Konto löschen und diese nicht dauerhaft einspeichern, sondern lieber jedes Mal bei einem Kauf eingeben.Wie ist dies möglich?Vielen Dank und viele Grüße

For some AI generated images we have found an XMP tag <Iptc4xmpExt:DigitalSourceType>http://cv.iptc.org/newscodes/digitalsourcetype/trainedAlgorithmicMedia</Iptc4xmpExt:DigitalSourceType> “DigitalSource Type”The value - trainedalgorithmicmedia = AI generated.Once the image is downloaded from the stock site this appears to be the only indication in the file of the origin.It is not used consistently though. Having a look through 10 AI images, it was found in 3 but not the other 7.Is there a place in the file contents where an AI original is indicated that can be checked?  If there isn’t that would be pretty disappointing on Adobe’s part.   AI is a pretty noteworthy part of an image’s provenance and should be in the file. 

Now In Google chrome and DuckDuckGo clicking a stock item opens AI studio instead of opening the stock item details. At the same time—exclude generative ai is missing from filter menu. Only shows on initial search..Hey Adobe some of us creatives don’t use ai!!! Some of us can’t legally use ai..WTF are you doing! Stop shoving it down are throats. We get it.. If your going to cater to ai your going to lose your creative customers. I’ve already moved 50% of my purchases to other stock sites because of this ai trash your promoting We don’t need ai studio 

Ce post pour pousser un coup de gueule. Je suis graphiste depuis 25 ans et j'utilise Adobe Stock depuis au moins 20 ans. Depuis un an, je constate une nette dégradation des résultats de recherche et de la qualité des fichiers sur la plateforme.J’ai des remontés d’images qui n’ont aucun rapport avec les mots-clés saisies, des visuels bas de gamme en premier résultat de recherche malgré les filtres sélectionnés, c’est une perte de temps considérable car plus de temps pour trouver des images professionnelles de qualité exploitable.Vient ensuite le problème des visuels générés par IA. Dans 98% de mes recherches, je coche l'option « Exclure l'IA générative ». Malgré cela, les résultats restent pollués par des images créées par IA. Sur une image de type photo, je vois par la colorimétrie contraste que c’est de l’IA, mais pour un fichier vectoriel, c'est invisible : on  le découvre seulement à l'ouverture dans Illustrator. Résultat : des crédits perdus sans solution pour un remboursement. Auj

I have an old Fotolia customer account that was never migrated to Adobe Stock. I need access to my purchased licenses and download history, but the Adobe support chatbot will not connect me to an agent because my Adobe account has no active plan.How can I open a support case to verify my old Fotolia account and recover my licenses without purchasing a subscription? I can provide my account details privately for verification.

Hi everyone, I’ve been an Adobe Stock user for years, mainly downloading high‑quality, professionally produced vector illustrations. Recently, though, I’ve started noticing a growing number of extremely complex vector files that are clearly AI‑generated images auto‑traced in Illustrator. These files look fine at first glance, but once you open them, they’re filled with thousands of unnecessary points, messy paths, and chaotic structures that make them nearly impossible to edit, customize, or even work with efficiently. What used to be clean, intentional vector artwork is now being replaced with AI‑generated “sloppy vectors,” and it’s becoming a serious issue for those of us who rely on Stock for production‑ready assets. This isn’t just about aesthetics, it's a workflow problem. These vectors are a lot, disorganized, and not suitable for professional use. I think it’s important for Adobe to look more closely at the quality control of vector submissions, especially with AI

I keep getting an "An unexpected error occurred. Press "Return to Audio" to return to the Audio page and retry your search." message after selecting any music genre and before any list of music appears. This happens in Safari and Firefox on my personal Macbook. I have cleared cache and history and that didn't help. Any suggestions. I can't use this product that I am paying a monthly fee to use. 

 I accidentally downloaded this image, image ID: #1431685843, can I please get the credits refunded? The image will not be used anywhere.

Hi there,  I downloaded asset #2063092025, which is supposed to be an AI, SVG, or JPEG file. However, it appears to be a JPEG saved as a vector file, making it unusable for editing. Could you please refund this asset? It is not as advertised, as it states both vector and JPEG files are included with both licenses, which is incorrect. It only contains a JPEG file.  Thank you.

Is there any way (aside from posting here) to report individual Adobe Stock files that are misleading/incorrect?  I just licensed this file and downloaded the vector version of it, which was a JPG pasted in an Illustrator file. https://stock.adobe.com/images/delicious-chocolate-cake-slice-with-strawberry-on-top-isolated-on-white-background/1661113016?prev_url=detail

When I find an Adobe Stock image I like, I take it into the AI Studio to expand it so that it fits my design needs. However, the app is cropping off the image top or bottom when I choose CENTER-TOP or CENTER-BOTTOM as the position for the portrait or square expand size instead of just moving the image up or down to the top or bottom edge of the new canvas. To avoid the cropping of the image, I have no choice but to use CENTER-CENTER, which give equal space above and below even though I do not want the image expanded on both. Why isn’t the AI just pulling/justifying the original image to the top or bottom edge of the new canvas? This seems so simple.

My employer has an Enterprise account. Sometimes when I attempt to download an Adobe Stock image I get this message: "You’re logged in as a business user. This offer is only for individual customers. To complete your purchase, switch to your personal account." If this is happening because that particular image isn’t available to Enterprise accounts, then why would the image come up in my search? 

Since, after searching many previous posts here, there is apparently no way to report individual assets for their quality, issues, or misleading descriptions, other than entering into a long, complicated chat window or reporting it here publicly, I will report it here. The user "Kartick" has numerous vector line icon assets that claim in both the thumbnail image and the description to have an "editable stroke." The two that I have licensed do not have an editable stroke and I would assume that is true for the rest of their assets. The assets that I downloaded and confirmed do not have an editable stroke are: #1321977567 and #1318359047. Thankfully I have an education license through my employer, so wasting an asset download isn't a big deal for me, but if I had paid for this individually, I would be very upset. Just trying to prevent someone else from having this happen to them. Thank you.

We had thousands of Adobe Stock images licensed on a previous plan. We switched to a VIP plan to make sure individual users can’t set up their own accounts. The new VIP plan is supposed to include Adobe Stock and all our previous licenses were supposed to transfer over. We had a VIP plan several years ago, and then it got switched to a Team plan because something got mixed up, and so now we are going back to the VIP plan. However, none of the previous licensed history from the Teams plan was moved to the new VIP plan. I can see two profiles. One old profile has 36 assets and the new profile now has 11 or so (licensed after the switch). We need to get our previous license history moved over so we have access to it. Ideally, all the history would be combined in one profile. Also, the new plan says “Education License” when we had a standard license before. What does that mean? What is the difference? We’ve tried to contact support and have cases open, but last week they kept saying it wou

Dear Adobe Stock Support Team,I am writing to request urgent assistance with verifying my Adobe Stock Contributor account. I am currently unable to complete the account verification process because I am not receiving the OTP/verification code sent via SMS to my phone number.Every time I attempt the verification step, I encounter an error with my phone number. I have already completed email verification, and my phone number is active and fully functional.Troubleshooting steps already taken: Attempted multiple times across different days/times. Tried numbers across different cellular networks in Pakistan. Ensured local short-code/SMS blocking is not enabled on my mobile carrier. Since standard automated SMS verification is failing, please escalate this issue to the Adobe Stock Contributor Support team or open a support ticket on my behalf. I kindly request that you either manually verify my phone number or provide an alternative verification method so I can activate my Contributor ac

I’m looking for character sets using image format with a collection of one person in a variety of different poses and activities.