One way around that could be to sign up for the free trial and download & install XD, then cancel it before 7 days have passed... The full trial would end but XD Starter will continue to run on your computer for free, with no payment made.   You could even cancel the free trial the same day after downloading, if you so choose. ... View more

Hi Garry,   Try reading through all the comments on this page and this page – especially those from David Miller – and see if they help.   ... View more

Hi Michelle,   Are you a student? The Student & Teacher Edition (and Photography plan) are the only cases where there isn't a Monthly option, because they're so heavily discounted.   But for everything else, there is indeed a Monthly (month-to-month) option for every plan.   See the article posted previously for what to know before cancelling.     ... View more

Adobe's Annual plans (and Student plans) are for a 12-month commitment. They also offer Monthly (month-to-month) plans with no commitment, if that works better for you. You decide at the time you sign up for the free trial.   Here's a guide explaining the process which should help you find the best solution, and possibly save some time or money: What You Should Know Before Canceling Your Adobe Subscription Outside of that, we cannot really help further here, as this is primarily a user-to-user forum – so your best bet would be to contact Adobe Customer Care directly. ... View more

The Starter plan still exists:   https://helpx.adobe.com/xd/kb/xd-subscription-options.html   Try this link:   https://www.adobe.com/go/xdstarter   See if that helps.   ... View more

Hi, did you try the suggestions given in the discussion above?   Even if you sign up for the free trial and download/install XD, you can always cancel it before 7 days have passed and XD Starter will continue to run on your computer for free. ... View more

Hi, did you try the suggestions given in the discussion above?   Even if you sign up for the free trial and download/install XD, you can always cancel it before 7 days have passed and XD Starter will continue to run on your computer. ... View more

These links may be helpful:   https://helpx.adobe.com/x-productkb/multi/frameio-creative-cloud-faq.html   https://frame.io/pricing   ... View more

I agree that older releases should still be readily available, especially when those releases will run under a current paid subscription and are the only versions that many customers' systems support!   This is especially a problem for Mac users, because only the latest 3 revisions of macOS are ever supported by the newest edition of Creative Cloud. Meaning paying customers with older non-upgradeable systems can't use it. And if there's no version they can use, then why subscribe?   The right thing to do IMO would be to continue to make older versions available for those who need them, but only officially provide tech support for the most recent two major releases... So the older stuff would be "use at your own risk/discretion," but nevertheless would help so many people.     ... View more

Hey @Stan Jones,   I've never tried @kglad's idea, but it sounds interesting.   Adobe made a major change in the standalone installers back in 2016... Since that time, the product teams have only done one initial cut for each app after the launch of a major new release, but then unfortunately haven't taken the time to update them. Meaning, only the base .0 version (and not any updated version) has been available as direct download links since 2016. ... View more

Thanks @kglad,   unfortunately it looks like that's true. ... View more

Hi Henrik,   Yes, indeed – good observation. Generally, twice per year: in the late spring and then again in the late autumn. ... View more

Creative Cloud 2023 is out, and here's a new holiday giveaway to win a full year's subscription:   https://prodesigntools.com/free-creative-cloud-2023-giveaway.html   Entries are open until midnight on December 23rd, 2022.   ... View more

Thanks @kglad; unfortunately probably a casualty of Adobe's link takedown awhile back.   Wish they would improve customer access to older versions; it's particularly getting difficult for older macOS and Windows users now... Customers who want to have a Creative Cloud subscription and give Adobe their money, but who aren't able to use the last two releases. ... View more

Thanks, Jane! ... View more

Definitely contact Adobe Customer Care, as other Experts have suggested above. Adobe does not normally charge fees when customers change or upgrade plans – but here it seems because you began with two plans, you could only upgrade one of them... Furthermore, Adobe usually restricts users from buying multiple plans which overlap, like you wound up with.   Hopefully, their Customer Support team will see it the same way, and adjust your account. ... View more

In addition to what @Manan Joshi posted, the company also just made Adobe Express Premium free for all non-profits worldwide:   https://www.adobe.com/express/nonprofits   ... View more

No. We seem to be going in circles. In your previous post, you wrote: "Installing manually via the XD Installer does not work." But how do you know that – did you actually get an XD standalone installer from Customer Service and try it? In your new reply, you seem to indicate that you didn't.   And whether you do it that way – or sign up for the Teams trial – in both cases the XD program will remain installed on your computer permanently.   If you carefully read the article again, you may better understand. All the necessary info is there.   https://prodesigntools.com/creative-cloud-2023-direct-download-links.html   Once XD is installed, you can launch it from elsewhere (besides the Desktop app) – namely, from the Windows Start menu or from the macOS Dock/Launchpad.   Hope that helps. ... View more

David, is XD actually installed on the new Macbook or not? It remains unclear from the things you've said. What happens when you start XD from the macOS Dock/Launchpad? (not from the Creative Cloud app)   Did you try either of the two methods described in the article linked just above? You can possibly get a standalone installer either from Adobe Customer Care or via the Admin Console (with a Teams free trial). Did you follow either or both of those suggestions? ... View more