Hi John, I'm sorry you feel that way. In fact, there are two posts above in this very thread that don't "plug" anything, if you just scroll up a little... We're trying to fill a need here with the site and if you don't agree that's certainly your prerogative. But I can assure you there are many, many, many other folks who have been grateful for the help, downloads, answers, videos, savings, insights, and other assistance that we've been providing, and their comments on the blog speak for themselves. Further, if you ask longtime Forum leaders like Bill Hunt and others about how helpful we've been here over the past three months, you'll get a very different and much more positive reaction... (e.g., here and here and here) And last week Adobe's VP of Engineering for the Creative Suite sent a surprise personal note, "I appreciate all you are doing to improve the experience for CS5 customers." Adobe is a big company and sometimes they cannot easily move with the speed and nimbleness of a smaller site to address and answer emerging customer service needs and questions. If there's one issue, it's that it takes a lot of time and research to put together our content and it's far easier to refer interested readers to our site, than to carefully recreate a new and complete article local to Adobe Forums that duplicates the content. I can understand how that might seem like an issue - so once again, my apologies if you're unhappy. Fortunately, it seems there are many others who have benefited. Be well and have a good weekend.
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