you would be better off starting a new thread on this as you are likely to get a higher response. You need to describe in detail what is not working and what you have so far tried Terri ... View more

Hello Courtenay, Its nice to know at least one business owner in this thread is sensible enough to recognize that this forum is about bigger things than which person knows more about exam updates. The topic is of course important , but is better discussed in blogs like the one you linked too. Howard's posts it seems to me were an honorable attempt to inform, whereas your rival Examaids is very aggressive person and absolutely desperate to be considered right. To be honest I don't know which of you is correct but I will always be biased in favor of voices of reason and your post above shows that. The owner of Examaids gives the game away when he posts under a business name, which I am pleased to say you and Howard  have not. For me Examaids sole purpose in posting on the Photoshop forum is summed up from a line in his own thread above: 'I have been helping Photoshop users since 1995! Long before I had any products to push! ' Well Examaid this forum has rules about pushing your own products. I don't tout for clients here and don't even mention the company I work for and neither should you. Chuck or Benjamin can reprimand me by all means if they feel I am out of order and I will respect that 100% as I respect their opinions. Sadly I don't respect your opinion at all and so will not lose any sleep about what you think or say. Courtenay in our company we sometimes sponsor talented people to enhance their qualifications, be assured next time we do that I will be sure to point them in the direction of iPassExam.com as I looked at your site and was impressed by the professional approach you and Howard show, both there and here. Terri Stevens ... View more

Everyone else's suggestions are correct, so not much to add except if you happen to have the Topaz Denoise plugin it has a special algorithm for removing banding in Jpeg and raw files. There's a free trial so if this is a one off need it might be worth trying it out. Terri ... View more

oh dear I seem to have rattled your cage. Well you get no apologies from me I'm afraid. I have read the thread and you seem to be more concerned about pushing a product than helping anyone. The original question was asked 2 years ago now and the last actual question from a different OP came in November. You should ask yourself who you are actually talking too, but you already know that- its the audience here that might buy your product. I wasn't going to say this, but to anyone thinking of taking these exams don't be deceived into thinking it will necessarily get you a job. I head up my own team of 8 people at a London advertising agency and have advertised for a new team member. I have received so far 250+ applications and approximately 20% are Adobe qualified. This does not guarantee even an interview. I will look first at the degree class and then at the portfolio and then at any certificate that has been awarded. Even after that I will expect shortlisted applicants to complete a task I set prove they can actually cut the mustard as jobbing graphics designers. Its nice to have these certifications for a CV but it will never serve as an alternative to true design qualifications and experience. ... View more

Guys this bickering about who has the best product to pass Adobe exams should now stop. You both have established you have a product out there and its now up to the OP to decide what they want to use. This forum is for user support not for product placement. Its noticeable that both of you claim considerable experience with Photoshop but have barely any forum points accredited to you. It would be nice if you as experts answered a few questions for free rather than try to get free advertising from us for your business'. Sorry to be harsh but you just won't shut up Terri ... View more

that's right. This error is almost always caused by the file suffix being wrong. Just this morning someone gave me a .PNG file that wouldn't parse. Simply changing the suffix to .JPG made it open instantly. ... View more

Yes you can sell your older software, but its not as easy as you may think. Adobe has a transfer of ownership form that you and also the buyer must complete. They also require I believe photoID to prove you are who you say you are. The whole process takes 4-6 weeks to complete and then Adobe will register the software to the new owner. Selling on eBay should be no problem if you price the software correctly. I imagine CS6 is still attractive second hand , but CS4 and CS3 are between 8 and 10 years old now and are bound to have limited appeal. You may also find potential buyers are suspicious that you may be a pirate and require guarantees from you. Hope that helps Terri  ... View more

mmm when something works then after being used 3 times stops working is definitely one for the Adobe programmers and well above my technical knowledge. Chris Cox a senior person on the Photoshop team  monitors these threads and maybe he can give some insight into what is happening here. I think by mentioning his name  he will be informed.  It sounds like some kind of resources issue, but to be honest I'm not qualified to say. Terri ... View more

There are a number of useful suggestions in this thread for anyone having problems with Export As. A lot seem to concern proxies and settings in the hosts file Photoshop CC 2015: 'Export as' not working - empty/blank dialog | Photoshop Family Customer Community ... View more

mmm I must admit I use Windows 7 for Photoshop as its perfect for it, so my suspicion would be that this is a glitch with Windows 10. Usually when this doesn't work you just get a big grey box. Its a silly question , but how long do you wait for the processing to take place as its incredibly slow even when it does work? Does Quick Export As work? ... View more

Did you download the Export Options updates  listed above-they are not included in the CC2015.1.2 update. Also please confirm you have 2015.1.2 under system info. ... View more

Hello, That looks like the version of Photoshop CC 2015 released last June. Its surprising you have been able to use it as it was full of bugs. There are a number of ways to get updates. The usual way is to use the Adobe desktop application where there is an update option. Personally I prefer to update using a downloaded updater rather than have it happen online as sometimes things can go wrong that way. So rather than tell you how to use the Adobe Desktop up, I will tell you how I do it. I use the ProDesign Tools website. I don't know the exact relationship between Adobe and these people but they must be some kind of affiliate as the share the Adobe Systems Servers. The important thing is they serve as an official source for Adobe software and updates and are not some pirate website-so you need not worry about using them. In fact the staff on the forum sometimes point people to the site. 1) Go to the site linked below Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools 2)Now you will see on that page this warning notice. You absolutely must follow those instructions otherwise this will not work. Basically a memory based cookie is getting set that connects your Adobe ID to the site. As I say you have to click where it says 'visit this page first' or you will not be given access to the download server. You can then go back to the original page. As you can see you can download any Adobe application. If you are not a subscriber to Creative Cloud they will run as trials. Towards the bottom of the page you will see this Click on the link for all Creative Cloud 2015 Updates:Windows and find the Photoshop section Download Adobe Photoshop CC 2015.1.2 Update be careful to choose the correct one ie the 64-bit or the 32-bit depending on your version of Photoshop. Also download Export Option 2.4 update for Photoshop being careful to choose the correct one. ie 64 or 32 bit. Also download Adobe Preview CC 1.1.3 Update for Photoshop 32 or 64 bit I expect you will also be miles behind with Camera Raw. So get the latest version of that Adobe Camera Raw 9.4 Update for CC Finally if you use Bridge get the update released last week Adobe Bridge 6.2 Update 32 or 64 bit. When you install the updates make sure Photoshop is not running and that you run the update as an Administrator. All being well everything will go smoothly. Its useful to restart your PC to allow the settings to re-initialize. If all works the system info dialog in Photoshop will read Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL 1059143  x64 but more noticeably the interface will look different. The toolbox will look like this with redesigned icons: Hope that all helps Terri ... View more

Looks to me as if you are not running the very latest update of the program. You look to be at least 2 builds behind. Under help go to System Info. A dialog box will appear and the first line should read Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL 1059143  x64 If yours reads a version less than 2015.1.2 then you should update Terri ... View more

How can paying $10 a month instead of $700 in a lump sum be a rip off? That represents the best part of 6 years of subscribing and in that time you'll get at least 6 yearly upgrades for absolutely nothing extra. Those alone used to cost $150 each. You really need to get a calculator out and work out the true cost of the subscription system compared to holding a perpetual license. You never ever owned anything just the right to use the software. The reality is that the subscription model has proved extremely popular and the Photoshop user base is now bigger than ever before as an extremely expensive piece of software is now very affordable by everyone. If you find $10 a month a rip off think how much you spend on a burger or your phone contract or Netflix are they rip offs too? By all means look at alternatives but you'll quickly realize there isn't any digital image editor available that comes close to rivaling Photoshop and if you use Photoshop professionally then just possibly your clients will look for alternatives to you. Terri ... View more

If you disable extensions via preferences you will notice that Libraries will disappear under the Windows menu and that tells you the source of the problem -the Libraries palette. Disabling  all extension though is overkill. The best thing to do is close the libraries panel , create a new workspace and save it. Now when Photoshop opens the library will be missing from the screen and the CPU activity will be normal. To use the library select it from the Windows menu. Hope that helps Terri ... View more

Now you find a different digital image tool to use. There are other choices Photoshop Elements, Corel Paintshop Pro if you are using a PC. Personally I would choose Painter 2016 as the core feature set of the two programs are very similar, and if you are an artist Painter is far superior to Photoshop. Probably not what you wanted to hear, but the price reduction on Photoshop is now such that it costs the same as Netflix per month, whereas 10 years ago you needed a bank loan to buy it. The subscription model is more appealing to the bulk of customers which is why Adobe adopted it and won't change it. Terri ... View more

Josha if you want to fix this you are going to have to use the most recent version of the program. We have told you that in this thread more than once. Now begin by going into Photoshop and under the Help menu select system info. A report box will appear and what I want you to do is copy the first line of the report which identifies your version of Photoshop and paste it into your next reply The box will look like the graphic below. What I am interested in is the first line where it says Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL 1059143  x64 in this case. Next press ctrl-k or cmd-k on the keyboard and the Preference setting box will come up. Go to the section marked as Export and make sure it is set exactly as I have it in the graphic below If the settings you have are different use my setting , restart Photoshop and try the Quick Export again. Terri ... View more

sounds as if you don't have all the necessary updates. Is the Export As just a grey box that takes ages to appear? In Photoshop select Help Update and you will be presented with everything that's available that is not currently installed. You need two in particular Export Option 2.3 and Export Option 2.4 *I am assuming you are running Photoshop CC2015.1.2 if not make sure that updates as well. Hope that helps Terri ... View more

If Adobe allowed you to register and activate then you can be pretty sure you are now regarded as the sole owner. People here all the time discover they cannot register as the serial is already in use. As for selling the software that is not as easy as it sounds. There is a transfer of ownership form that you need to complete and so does the purchaser. Adobe will then transfer the right of ownership to him or her. I have never carried out the procedure myself, but I have read it takes about a month to process and also there may be a requirement to produce proof of actual ownership on your part. The staff here are far better placed to tell you about that than me though. Terri ... View more

You could also use one of the pre-existing arrows from the custom shape tool. ... View more

Your problem could well be that you have 1TB of space, silly as that may sound. Photoshop 7 is a very old piece of software and doesn't have a clue that giant drives exist. Try taking a partition tool either a commercial one, or there are also free tools available, then partition that terabyte of space so you have a partition that's about 150GB Point Photoshop to that as your scratch disk. If that works it may be an idea to create another of the same size as the secondary scratch disk. You can of course put other files or apps on that 2x150GB as well as scratch disks so your not really wasting your hard drive space, just segmenting it.  There are configurational reasons why PS might not see scratch disks as well, but my first approach would be the smaller partition. Hope it works for you Terri S ... View more

Basically it is a computers way of emulating the continuous tones you see in a photograph. With an 8 bit image Photoshop sets aside in memory and on disk sufficient space to hold  two to the power of eight shades of red, green and blue respectively or 256 shades for each channel if you prefer going from complete black to brightest red, green and blue. With 16 bit Photoshop does the same thing but assigns two to the power of 16 shades per color channel or 65,536 and with 32 bit images it assigns two to the power of 32 or about 4 billion shades. Visually the result is color blends more seamlessly together without banding patterns being visible as the number of bits used increases. The downside is file sizes increases with increasing bit depth. They say the human eye cannot distinguish between 65,000 and 4 billion shades so many people never use 32 bit mode. There are quite a few things in Photoshop that are not supported with that much color detail Terri ... View more

Hello, There is a lot of confusion surrounding Photoshop. Its true it can be a very power hungry beast but that depends on what you are doing with it. A large wall poster produced in hi resolution and 16 bit color will tax the hardware, or scanning in A3 documents in 48bit at 2000dpi will do the same, but if your creating web graphics or adjusting photographs you don't in all honesty need anything all that special. To do 3D work you need a powerful processor and a good graphics card plus plenty of memory, but not everyone wants to make Toy Story 5. To give you an example I have a couple of computers. The oldest is 6 years old , has 6GB of memory, a graphics card that was good in its day but would be regarded as entry level today and its powered by a dual core 3Ghz Intel processor. That computer runs Photoshop CC2015 beautifully and as a graphics designer I tend to be critical when things don't work well-so I'm not saying that for effect. If I was you, I'd look for these specs 8GB of memory A large hard disk 500GB Plus but not necessarily an SSD drive as it doesn't do much in Photoshop itself A 3Ghz Processor A network card or chip as Photoshop is a Cloud application. You also need a broadband connection 6Mbit is fine if you can't get fiber. Probably more important than the computer itself is the monitor. Don't skimp on cost with that and buy a new one not a reconditioned one. You will find some will be outside your budget but you can get a nice 27 inch panel that will do 1920x 1200 for around $350  I would look at iiYama or Samsung for that. Or Dell as their monitors are nice although will be slightly more expensive. If you want to do artistic work then you should also consider buying a graphics tablet as a mouse is a poor alternative if you like to draw. You will find that everyone recommends Wacom tablets here and they are good but expensive and one would take up a third of your budget, so instead research the Huion 610 pro which you can buy for less than $100 and you will not be a disappointment. When I looked at your links two gave errors, but the one to Dell worked. It looked to me as if those are brand new computers. When they say build your own they don't mean you do the building you just choose the specifications and they build it for you so you shouldn't have to worry about installing things. Here's the formal hardware requirements for Photoshop CC2015 System requirements | Photoshop Hope that helps Terri ... View more

On the Mac visual image corruption is often a video issue, not file corruption. Have you tried turning off the GPU under preferences? Terri ... View more

Hello, you might find this Phlearn video useful for learning how to use the Pen Tool. The Pen tool is harder work than the other selection tools but gives nicer results. You will find that when you create a path you can apply a stroke that looks like its been drawn by hand, so its well worth learning. Like a lot of Aaron Nace videos this one shows you how to do something practical-in this case removing a background, but its very good just as an introduction to the tool itself, which most people find hard to use-once you learn it you realize its easy as its largely all in the mind. How to Use the Pen Tool in Photoshop - YouTube Terri ... View more