Hello LinSims , Yes, if you participate in Adobe Document Cloud review using Reader app you must sing-in Reader using Adobe-id. And as you know anyone can create Adobe id for free very easily.  But if you participate in Adobe Document Cloud review via browser then it is not mandatory to sign-in. You can participate as a guest(without sign-in) as well.   Regards, Arvind ... View more

Hi Trevor5E61, This is possible. Acrobat will continue to support collaborative reviews via local servers/SharePoint or web. To use the collaborative reviews via local servers/SharePoint or web, please follow the steps below- -Launch Acrobat app -Open Preferences (Use ctrl+k on Windows or cmd+k on Mac) -Select "Reviewing" from left pane -Uncheck the option "Share for review using the Adobe Document Cloud" -Click "OK" to save and close the Preferences dialog - Now click "Send for Comments" from RHP or tool center, you will be redirected to the older collaborative methods.   I hope this helps. Please let me know if you face any issues?   Regards, Arvind ... View more

Hi, Could you please check if Sandbox mode is enabled for Acrobat on you system? Please note that it is expected with Sandbox mode. You may refer this note To resolve this issue, you can disable the check-mark “Enable Protected Mode at startup..” and then restart Acrobat. Alternatively, you can set the policy configuration if you do not want to disable Acrobat Sandbox, see the following Please use the config file mentioned at (section: Policy configuration) https://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/protectedmode.html This page explains around reader. Please follow all that for acrobat. The config file should have below content if you choose dkrmed018. replace this if choose any other server. ; Files Section FILES_ALLOW_ANY = \\ dkrmed018\*   I hope it helps. Please let me know if you face any issues. Regards, Arvind ... View more

Hi there, Addition to what Document_Geek has said. You can reuse the created customs stamps on your other machines. You can follow the steps to reuse the custom stamp file: -When you create a custom stamp on a machine then a stamp file with a random name is created at the path: C:\Users\Administrator\AppData\Roaming\Adobe\Acrobat\DC\Stamps (Path is for Acrobat DC) -Copy the file present at the above place and paste this file on the same location on the machines where you want to reuse the created stamp. -Now you can see that the above stamp is also present on this machine in the stamp dropdown list.   Regards, Arvind ... View more

Hi there, Could you please let us know if you still face the issue? Please make sure you select the text box(a grabber appears around the text box when the text box is in selection mode) and then right click to goto Properties dialog to set background and fill colour. If you are in text insertion mode, the above properties dialog does not appear. You need to first deselect the text box and then click on the boundary of the text box to select it. Regards, Arvind ... View more

Hi there, Could you please let us know if the issue is regression i.e. it has started occurring recently at your end? Regards, Arvind ... View more

Hi there, Apologies for the inconvenience caused! Could you please provide the following info to further investigate the issue ? -Is it regression i.e. has the issue started occurring recently at your end? -Adobe Acrobat version? -Machine version?   Regards, Arvind   ... View more

Hi, Could you please try Sign-out and then Sign-in into Acrobat and see if it erases the entry ? Also please let us know the versions of Acrobat and Machine you are using.   Regards, Arvind ... View more

Dear user, I have added a response on your following post: https://community.adobe.com/t5/document-cloud-pdf-services/shared-cloud-documents-remain-in-shared-documents-list/m-p/11396794?page=1#M34340   Kindly check.   Regards, Arvind ... View more

Hi, Could you please try Sign-out and then Sign-in into Acrobat and see if it erases the entry ? Also please let us know the versions of Acrobat and Machine you are using.   Regards, Arvind ... View more

In Addition to what Amal said, reviewers can participate using Reader as well. They can follow the steps to open review file in Reader -Opened the received link in a browser -Click "Open in Acrobat" present on top right corner of browser -Click "Open Adobe Acrobat Reader DC" on the prompt that appears -Click "Sign In" (Sign In dialog appears if you have not signed in Reader) and complete sign-in using your Adobe id. -Review file opens in Reader, now you can start reviewing the file. Regards, Arvind ... View more

Hi There, Could you please update Acrobat to the latest version if not done already? If crash still occurs on the latest version, kindly send the crash logs to investigate the issue further, follow the steps to send the crash logs: -Click Report on the dialog that appears after Acrobat crashes - Copy all the text under "Problem Details and System Configuration" and save it in a text file -Upload the above text file on any cloud storage and share the link here.   Regards, Arvind ... View more

Hi There, Currently it is not possible. When you open PDFs directly from the Document Cloud location, review comments won't appear. You have to open the shared PDF from Shared by You/Shared link to get the review comment. You can Save Copy of the shared PDF locally then comments will be in the file. As you know, shared file which you are working on, will be at top in the list in Shared by you/Shared by others tabs and you always have option to sort the shared files under these tabs. Could you please let us know why do you want to open PDFs from Document Cloud location? Regards, Arvind ... View more

Hi Tony, As a workaround, you can also consider changing the author name in the RHP comment list. For example: Please see the attached screenshot I have changed the author for the first three comments and it works as a label for the comment if I guess your requirement. Regards, Arvind ... View more

Hi Andrew, Could you please let us know if still face the issue after running OCR as suggested by Document_Geek ? Regards, Arvind ... View more

Hi There, Could you please let us know if the following info if you still face the issue: -Which Annotations tool are you using(Text/Text box/Pencil..)? -What are the values of opacity and Line Thickness? Regards, Arvind ... View more

Hi markretzloff, Apologies for the inconvenience caused! We are looking into the issue. This issue occurs only when we try to resolve someone else’s comment which has a mention in the main comment body.   Regards, Arvind   ... View more

Hi jadel11070947,   Apologies for the inconvenience caused! We are looking into the issue. Meanwhile, as a workaround, could you please use “Customize Quick Tools” and add the needed tools in quick toolbar. I hope Color Picker, Line Thickness and Text Properties would work when you use these tools from quick toolbar.   Regards, Arvind ... View more

Hi tensun_studio, Could you please send a sample pdf and screen recording of the issue to understand the problem? You can upload these on any cloud storage and share the link here.   Regards, Arvind ... View more

Hi Haziq993, Could you please slightly move the incomplete Annotation in Acrobat Desktop and see if it resolves the issue?  If you click on the annotation, a selection box will appear around it. If you move the selection box, the issue should be fixed. If you save then the annotation should render properly in future as well. But, the annotation position will be affected by this. Kindly let us know if it helps.   Regards, Arvind ... View more

Hi paulrulez742, Could you please take look on "Keys for working with comments" section in the below link: https://helpx.adobe.com/in/acrobat/using/keyboard-shortcuts.html   Please let us know if it helps.   Regards, Arvind ... View more

Hi Amybeth_M, Please let me know how you are sending the PDF with others. Kindly take a note that check boxes are still not supported in those files which are shared for comments using Adobe Document Cloud. You can visit either of the following link and request this feature: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac  Feature Request/Bug Report Form   Regards, Arvind ... View more

Hello Amybeth_M, Currently, it is not possible. You can visit the link and request this feature: Feature Request/Bug Report Form   Regards, Arvind ... View more

Hi Jens, We are looking into the issue. Meanwhile, could you please try the following workaround and let us know if it resolves the issue at your end. Try the following steps to do that:  -Quit Adobe Acrobat Reader if already running. -Download the registry file from: https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:81721873-7907-45dc-9616-ca429b31c008 -Right click on the reg file and select “Merge” then click “Yes” to apply the reg file -Now try your workflow   Kindly let us know if this helps. Regards, Arvind ... View more

Hi Veith, Thanks for the update, glad to hear that the issue is resolved at your end!   Regards, Arvind ... View more

Hi Veith5EA9, We tried but the issue it is not reproducible at our end. We are investigating the issue. Meanwhile, could you please try the following workaround and let us know if it resolves the issue at your end. Try the following steps to do that:  -Quit Adobe Acrobat Reader if already running. -Download the registry file from: https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:81721873-7907-45dc-9616-ca429b31c008 -Right click on the reg file and select “Merge” then click “Yes” to apply the reg file -Now try to attach PDF   Kindly let us know if this helps.   Regards, Arvind ... View more

Hi Matthew5C6E, You can set MS outlook as you default email client and the next time you click on the envelop your PDF file will get attached. Also, you can disable the link option in the popup UI or from the Acrobat Preferences dialog. Please follow the below steps to achieve that: Launch Acrobat and then open Preferences dialog Select "Email Accounts" from the left Pane Now click on “Default Email Application…”  and then click “Make Default” button You can also “Send link in attach to email …” if you want to attach the PDF not the link Click OK to save and close the Preferences dialog. Quit Acrobat ... View more

Hello Balav483, Currently, it is not possible. You can visit the link and request this feature: Feature Request/Bug Report Form   Regards, Arvind ... View more