Hi, Please provide the following information to help investigate the issue at santalwa@adobe.com Reproducible Steps – What were you doing when you encountered the issue in InDesign? Error snapshot or video recording of the issue? Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Regards Sanyam Talwar (InDesign Engineering Team) ... View more

Hi, Can you please share the package with me at santalwa@adobe.com. Regards Sanyam Talwar (InDesign Engineering Team) ... View more

Sent an email requesting more information. Please respond. ... View more

We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please send the following information to santalwa@adobe.com : Error snapshot or video recording of the issue? Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue? Sanyam Talwar ... View more

We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Error snapshot or video recording of the issue? Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue? Sanyam Talwar ... View more

We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Error snapshot or video recording of the issue? Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue? ... View more

We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Error snapshot or video recording of the issue? Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue? Sanyam Talwar ... View more

We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Reproducible Steps – What were you doing when InDesign crashed? Error snapshot or video recording of the issue? Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue? Sanyam Talwar ... View more

We have released InDesign CC2019.0.2 with lot of stability fixes. I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Error snapshot or video recording of the issue? Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File -> Package) Sanyam Talwar ... View more

We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Reproducible Steps – What were you doing when InDesign crashed? Error snapshot or video recording of the issue? Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File -> Package) Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue? Sanyam Talwar ... View more

We have released InCopy CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Error snapshot or video recording of the issue? Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Sanyam Talwar ... View more

We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust. If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Reproducible Steps – What were you doing when InDesign crashed? Error snapshot or video recording of the issue? Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File -> Package) Sanyam Talwar ... View more

Please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Reproducible Steps – What were you doing when InDesign crashed? Error snapshot or video recording of the issue? Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File -> Package) Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue? Sanyam Talwar ... View more

Please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, please send the following information to santalwa@adobe.com : Error snapshot or video recording of the issue? Sanyam Talwar ... View more

Please provide details from Event viewer when the crash happens. ... View more

Sent a mail. ... View more

Please submit the crash report to us. (Guidelines to submit crash are available at Submit a crash report for InDesign ) Also, please send the following information to santalwa@adobe.com : • Error snapshot or video recording of the issue. • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them. Sanyam Talwar ... View more

There are multiple factors both internal and external to InDesign application that can lead to document corruption. However, I can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com and I will take a look at the document. If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link. ... View more

InDesign 14.0.1.209 was released in November'2018. To reconfirm goto Help->About InDesign ... View more

We are aware of the issue. Please follow Crash on using Align Distribute option – Adobe InDesign Feedback. ... View more

Please submit the crash report to us(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, Please send the following information to santalwa@adobe.com. Reproducible Steps – What were you doing when InDesign crashed? Error snapshot or video recording of the issue. Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Regards Sanyam Talwar ... View more

We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version. If you still face this issue even after updating, please submit the crash report to us(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, Please send the following information to santalwa@adobe.com. Reproducible Steps – What were you doing when InDesign crashed? Error snapshot or video recording of the issue. Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Regards Sanyam Talwar ... View more

We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version. If you still face this issue even after updating, please submit the crash report to us(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html) Also, Please send the following information to santalwa@adobe.com. Reproducible Steps – What were you doing when InDesign crashed? Error snapshot or video recording of the issue. Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Regards Sanyam Talwar ... View more