
DaciaSaenz
Adobe Employee
DaciaSaenz
Adobe Employee
Activity
Mar 04, 2025
You're so welcome! Lemme know if you have any further questions.
... View more
‎Mar 03, 2025
12:26 PM
1 Upvote
@scrozier
WOO HOO!! I'm so excited to hear this! Thanks so much for letting me know and for your time.
... View more
‎Mar 03, 2025
11:49 AM
Thanks @Steve_Oiko thats great news! @Den Bersus & @Kirsi21888295ykon sounds promising but still not as smooth as 25.2.
Would it be possible for you to share a screen recording of the 1-3 second lags you're seeing?
Is there any chance that y'all could share projects with me?
You can DM me a link to whatever your preferred
If you can't share projects, can you let me know what kinds of footage and effects your working with so I can try to rebuild a similar project?
Thanks for your help y'all!
Dacia
... View more
‎Mar 03, 2025
11:30 AM
HI @JuMagne974,
The Media Replacement Control is bound to the dimensions, duration, and frame rate of the image, video, or comp that the control was created with by the time it gets to Premiere Pro. There is currently no way for the shape layer to "see" the dimensions of the new media that is being replaced in Premiere.
This is set in stone and was foundational to get the feature working to begin with so I don’t see it changing any time soon. But I’ve seen some interesting workarounds by creating a control that has the largest possible dimensions and using alpha / non-alpha information to drive the size of the shape or frame in your design. You can use a Precomp to create the Media Replacement control and make it whatever dimension, duration, and frame rate you need. Maybe that is a possible pathway?
The concept is that the shape looks for the area where there is no alpha and then re-sizes the shape at the boundary where the replaced image and the alpha of the MR Control (with larger dimensions) meet. sampleImage() is the expression that can be uses to sample the alpha channel. Depending on your design, you may get mileage out of it. Fair warning, though, sampleImage() is performance intensive and will slow down your mogrt a fair bit.
Thanks,
Dacia
... View more
‎Feb 28, 2025
09:10 AM
Hi @scrozier and all,
We've finally got an in-house repro and have introduced a fix in Beta build 25.3 x 03. Please download this build and let us know if you're still seeing this issue or if things look resolved on your end. Thanks!
... View more
‎Feb 28, 2025
09:03 AM
1 Upvote
We've finally got an in-house repro and have introduced a fix in Beta build 25.3 x 03. Please download this build and let us know if you're still seeing this issue or if things look resolved on your end. Thanks!
... View more
‎Feb 28, 2025
09:02 AM
Hi @Christian Leibig!
That is great news. We put a fix in for the timeline responsiveness in 25.3 x 03 for a bug that we had a cuss of a time tracking down. @Den Bersus : Dang! Did this thumbnail issues just begin with build 25.3 x 03? Or were you seeing it in 25.3 x 01 or 25.3 x 02 or 25.2???
Can you please send me your system specs and a screen recording or images of what you're seeing?
Thanks, Dacia
... View more
‎Feb 20, 2025
04:23 PM
1 Upvote
Hi @Kirsi21888295ykon @scrozier & @V-Edit,
We fixed performance issues with Media Analysis and would like to know if it improves the issues y'all are seeing with lags and delayed responsiveness to changes made to effects or adjustment layers. The fixes went in in Beta build 25.2 x 119 so please update to any build after that and let me know how things go. Thanks, Dacia
... View more
‎Feb 13, 2025
05:42 PM
That's awesome news @lee_0646! We are in active development on this feature so it's totally possible that your old project for borked in an older Beta build. Very happy to hear you're back in action. I've shared the request to be able to filter for un-analysed clips and have shared that back with the team, and again I thank you for your time and thoughtful responses. Have an awesome day and let us know if you think of any other things that you would like to be able to do with Media Intelligence. Cheers,
... View more
‎Feb 13, 2025
11:43 AM
Hi @lee_0646,
Thank you so much for your thoughtful feedback and sending your system specs. I'm passing on the feedback about filtering for un-analyzed clips to the team. I'm so silly and asked for your build with some inside baseball jargon-- my apologies for that. I meant to ask, "What Beta build number are you on?" You can go to the top bar Help menu > About Premier Pro and it will pop-up a screen that will say something like "25.2 x 100" for example. We took a stab at fixing the "Complete with Errors" bug, but I suspect it still needs some work. Would you mind updating to today's Beta build and letting me know if you're still seeing this bug? It's currently build number 110 and will be 111 later today if it passes. Additionally, it sounds like there may be a separate issue with clips over an hour long. Would you be able to share some of these clips with me? You can Direct Message me on this platform with a WeTransfer link or whatever method you prefer. I'd love to see if I can repro what you're seeing on my end. Thank you SO much!
Dacia
... View more
‎Feb 12, 2025
03:14 PM
Hi @lee_0646,
Thanks for trying out our new feature! We're super excited about it too. We are aware of this bug and are working on a fix. What build are you currently in? If you close and re-start the app, do the files that were stuck get re-analyzed? What happens if you bring those specific files into their own project? Do they still fail or is analysis complete? Thanks so much for taking the time to share your feedback. This is super helpful to get the feature rock solid for release.
Cheers,
Dacia
... View more
‎Jan 29, 2025
12:16 PM
Hi @jmro,
They will be in your Prefs if you're using a current version of Beta, today's version is 25.2 x 95.
Are you in Beta or release?
Also the logs I'm looking for need to be enabled by a debug flag in the Console 😞
1. Use the hamburger menu in the Console view to get to the Debug Database
2. Search for "Create"
3. Set "CreateLogFilesThatDoNotExist" to "true"
4. Relaunch the app
5. Get into the state where your playback is lagging
6. Reveal log files... I think this should get us the log files that will be helpful.
... View more
‎Jan 22, 2025
05:19 PM
1 Upvote
@scrozier @Kirsi21888295ykon, I've DM'd y'all both with a backdoor workaround for this while I figure out why those are disabled for you.
Thanks,
Dacia
... View more
‎Jan 21, 2025
11:26 AM
That's rough @jhhammond I'm so sorry. It sounds like it's def a color issue and I'm going to share this point with one of the color team members to reach out to you. Can you confirm that you are still seeing this issue when you turn the Media Visual Analysis preference off for me to just cleanly knock it off the list of suspects?
Thanks so much,
... View more
‎Jan 21, 2025
10:42 AM
Hi @Kirsi21888295ykon, I was out of the office. Thanks for your patience. Unfortunately, the logs you sent aren't the ones we're looking for. I didn't realize that the command Reveal Logs opened two different folder locations. Doh! You sent me the items in the top window, but I need the logs from the "Logs" folder and stay Premiere Beta Logs" in the name.
Can you please send those? Apologies for not clarifying.
Thanks so much,
Dacia
... View more
‎Jan 14, 2025
02:22 PM
Thank you so much for your quick response @jmro. And very happy to hear that you are not experiencing this issue anymore.
... View more
‎Jan 14, 2025
12:57 PM
I'd love to help you get to the bottom of things. First things first...
Can you please share your system specs, GPU, and OS version?
Can you reproduce this issue in the latest release version of Premiere Pro 25.1
Can you please share a log so devs can take a peek for any suspicious clues?
Start an app session
Get into the bad playback state
Navigate to Help > Reveal Log Files and send those files over.
Does this happen with any other types of files?
Screen Recordings also help a great deal to be able to see what panels you have open, etc
Out of curiosity, have you tried the new Media Intelligence feature?
Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?
Does this improve the lagginess you're seeing in the UI?  
Thanks for reporting this issue and for any further detail you can provide,
... View more
‎Jan 14, 2025
12:53 PM
That's super frustrating. We recently introduced a new feature, Media Intelligence, to help you find your shots through search. We're investigating to see if the visual analysis happening in the background could be the culprit. First things first...
Can you reproduce this issue in the latest release version of Premiere Pro 25.1?
Can you please share a log so devs can take a peek for any suspicious clues?
Start an app session
Get into the bad playback state
Navigate to Help > Reveal Log Files and send those files over.
Screen Recordings also help a great deal to be able to see what panels you have open, etc
Media Intelligence feature
Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?
Does this improve playback tr other lags that you're experiencing in the app like Lumetri and adjustment layers?  
Thanks for reporting this issue and for any further detail you can provide,
... View more
‎Jan 14, 2025
12:48 PM
That's not cool! I'd love to help you get to the bottom of things. First things first...
Can you reproduce this issue in the latest release version of Premiere Pro 25.1
Can you please share a log so devs can take a peek for any suspicious clues?
Start an app session
Get into the bad playback state
Navigate to Help > Reveal Log Files and send those files over.
Screen Recordings also help a great deal to be able to see what panels you have open, etc
Out of curiosity, have you tried the new Media Intelligence feature?
Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?
Does this improve the lagginess you're seeing in the UI?  
Thanks for reporting this issue and for any further detail you can provide,
... View more
‎Jan 14, 2025
12:47 PM
Hi @jhhammond,
I'd love to help you get to the bottom of things. First things first...
Can you please share your system specs, GPU, and OS version?
Can you reproduce this issue in the latest release version of Premiere Pro 25.1
Can you please share a log so devs can take a peek for any suspicious clues?
Start an app session
Get into the bad playback state
Navigate to Help > Reveal Log Files and send those files over.
Screen Recordings also help a great deal to be able to see what panels you have open, etc
Out of curiosity, have you tried the new Media Intelligence feature?
Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?
Does this improve playback?  
Thanks for reporting this issue and for any further detail you can provide,
... View more
‎Jan 14, 2025
12:45 PM
@jmro
That's not cool! I'd love to help you get to the bottom of things. First things first...
Can you please share your system specs, GPU, and OS version?
Can you reproduce this issue in the latest release version of Premiere Pro 25.1
Can you please share a log so devs can take a peek for any suspicious clues?
Start an app session
Get into the bad playback state
Navigate to Help > Reveal Log Files and send those files over.
Screen Recordings also help a great deal to be able to see what panels you have open, etc
Out of curiosity, have you tried the new Media Intelligence feature?
Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?
Does this improve playback?  
Thanks for reporting this issue and for any further detail you can provide,
... View more
‎Jan 14, 2025
12:30 PM
That's not cool! I'd love to help you get to the bottom of things. First things first...
Can you please share your system specs, GPU, and OS version?
Can you reproduce this issue in the latest release version of Premiere Pro 25.1
Can you please share a log so devs can take a peek for any suspicious clues?
Start an app session
Get into the bad playback state
Navigate to Help > Reveal Log Files and send those files over.
Screen Recordings also help a great deal to be able to see what panels you have open, etc
Out of curiosity, have you tried the new Media Intelligence feature?
Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?
Does this improve playback?  
Thanks for reporting this issue and for any further detail you can provide,
... View more
‎Jan 14, 2025
10:39 AM
Hi @federicoscienza,
That's not cool! I'd love to help you get to the bottom of things. First things first...
Can you please share your system specs, GPU, and OS version?
Can you reproduce this issue in the latest release version of Premiere Pro 25.1
Can you please share a log so devs can take a peek for any suspicious clues?
Start an app session
Get into the bad playback state
Navigate to Help > Reveal Log Files and send those files over.
Screen Recordings also help a great deal to be able to see what panels you have open, etc
Out of curiosity, have you tried the new Media Intelligence feature?
Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?
Does this improve playback?  
Thanks for reporting this issue and for any further detail you can provide,
Dacia
... View more
‎Jan 06, 2025
12:18 PM
Hi @jaydude-wb,
I'm not able to repro that behavior on my side. Would you mind sharing a screen recording of what you're seeing?
Thanks,
... View more
‎Dec 09, 2024
10:37 AM
Thanks for your suggestion @Bruno Quintin! I'm happy that you've found the workaround using the Expression Controls to access those parameters. That is definitely the way to go for now. I've added your request to our backlog and will update the channel if anything changes.
Cheers and Happy Holidays!
... View more
‎Nov 25, 2024
12:53 PM
Hi @Michał346649282wux,
Sorry that you're experiencing that. Can you please share
your computer specs
GPU information
version of AE that you're using
does this happen if you disable third-party apps?
can you please share a screen recording of what you're seeing in the app?
It would also be super helpful for devs to have a log of your app session. You can do that by doing the following:
Start AE
Help Menu => Enable Logging
Restart AE
Click through any errors.
Help Menu => Reveal Logging Files...
Find the "After Effects Log.txt" file and copy/paste the content back to this forum thread.
Thanks so much. Hope we can get you back in business ASAP,
... View more
‎Nov 21, 2024
02:02 PM
Hi @Sophia28039042r0w8,
That's wild! I'm reaching out to our devs to get some theories brewing. In the meantime, can you please share: - your computer specs
- GPU Card
- and After Effects version? Would it be possible to share the project so we can try to repro in-house? You can DM me a link to the files if you don't want to include them publicly.
Thanks!
... View more
‎Nov 15, 2024
10:53 AM
1 Upvote
Thank you so much @Airweb_AE! Project recieved and getting some help from Devs to investigate.
... View more
‎Nov 14, 2024
10:32 AM
Hi @SorinStefan,
This seems super suspicious. I'm happy there is a workaround, but agreed that AE should honor your layout in PR when converting to an AE Comp. Something is awry and I'd love to help figure out what that is. Can you please collect the dependencies and share your project with me?
Pkease feel free to send it to me via DM if there is proprietary info you don't want to share publically. Also, I notice you are on 2023 PR and AE.
Can you please install the latest versions of both apps, 25.x, and tell me if the problem is resolved in the latest builds?
Thanks,
... View more
‎Nov 12, 2024
03:41 PM
Interesting... so it seems like maybe there is a bug with Collapse Transformations perhaps?
Can you please collect your project and share with me?
Please feel free to DM a link to your project if you do not feel comfortable sharing it publically. WeTransfer, Dropbox, Google Drive... whatever works best for you,
Dacia
... View more