Hey there, Webs! I'd be happy to search around and see if I can find you a Premiere tutorial for this effect. Could you share a link to the After Effects tutorial you found so I know exactly what I'm looking for? Thanks -Caroline ... View more

Hey there, wolfkain! I did some searching around and this resource seems to be helping people who are receiving this error: Premiere Pro Clip Markers – Solved! | Creative Impatience In short, try Edit > Preferences > Media > uncheck "Write Markers to XMP" Let me know if that works! Caroline ... View more

Hi there! Is there something specific we can help troubleshoot? If it's general workflow problems then it can be a great idea to revert back for the time being, but I'm more than happy to look into anything you need me to. Let me know! Caroline ... View more

Hi grzegorzz! Does this link help you? Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors, or the exported fil… Let me know! Caroline ... View more

Hi everybody! First and foremost, I'm so sorry that Lumetri is causing these visualizations on your projects. That's incredibly frustrating. Our engineers are informed of this behavior and are actively working on a solution that will be made available to users as soon as possible. The problem lies somewhere within the HSL Secondary adjustments, so if you can avoid using those, you should be okay. The new Hue-Sat curves introduced in 13.0 can achieve similar corrections as the HSL panel, so I'd advise users to focus their color-correcting energy there. Thank you so much for working together to find a temporary solution and allowing us time to improve our software. -Caroline ... View more

Wow, that would be so useful! The development of .mogrts is still ongoing and we're constantly looking for ways to improve the feature. Please follow the link that Neil shared to request keyframing within .mogrts! Our engineers check that page regularly for ideas to work on. If you share the link here, I'll upvote it as well so it will have a higher priority! -Caroline ... View more

Hello! Here are some instructions on how to create proxies in Premiere Pro CC: 1. How to use PROXIES in Premiere Pro CC for Smooth video editing - YouTube 2. How to Use Proxies to Edit Fast in Adobe Premiere Pro CC — Premiere Gal 3. Adobe Premiere Pro Help | Ingest and Proxy Workflow in Adobe Premiere Pro CC Does this help you? -Caroline ... View more

Hi, OskarR! Let me know if one of the links that John provided fixed your problem! Thanks, Caroline ... View more

Hey, Jason. That's super weird! I bet it's really frustrating to not be able to see where the clip is going. Have you tried resetting your preferences? FAQ: How to reset (trash) preferences in Premiere Pro? Nothing will happen to your project, but it'll reset some of the program's behaviors. Let me know if that helps! -Caroline ... View more

I totally get it. Keep an eye out for that unlinking feature and maybe Rush can win you back someday! Caroline ... View more

So glad you could finish your project! How did you fix the problem? Caroline ... View more

I'm so sorry to hear that. I will be communicating your experience to our engineering teams in case there is any info they can learn from! Thanks for reaching out, I hope we can get to you faster next time. -Caroline ... View more

Totally understandable. We're gonna get this thing to work with 4k if it kills us. Downloaded some 4k footage to play with and see if I can get it to export correctly! Stand by. -Caroline ... View more

Unlinking A/V has been one of our most popular requests right beneath time remapping. It's high on our engineering teams' list of priorities! Until they can get around to it, the workaround that Ko suggested sounds possible. Have you tried importing your footage and audio separately? Or even adding the same clip to your sequence twice and using the audio from one and the video from another? Might be usable until they can get around to adding the unlink feature. For example: I added this sample media twice, disabled the bottom track's visual and turned the volume on the top track down to zero. Now I could resync the two tracks manually if I needed to. Let me know if that helps! Caroline ... View more

Hey Dude! So glad that your video is displaying correctly again. For the benefit of others who may be having this same problem, could you list the steps you took to fix your problem? Or is it the same steps listed here: Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors, or the exported fil… Thanks! Caroline ... View more

Hey there, Handeilk! This looks a lot like an issue that another user was having. This thread had a lot of possible solutions: Export Issue - Maximum Render Quality/Depth Would you mind scrolling through there and seeing if any of those solutions work for you? Please report back here so we know you've been taken care of! -Caroline ... View more

Hi there KamiyaY! Unfortunately, Premiere Pro does not have the capability to make changes to multiple text objects at once, and the copy+paste feature does not include facets like text shadows or strokes. I agree with you that this should be a capability of Premiere! There are lots of ways to improve the software so our engineers are very busy people, but they check this page regularly to see what users would like to see. Please submit your feature request here! Premiere Pro: Hot (3138 ideas) – Adobe video & audio apps Thanks for reaching out! I wish I had a more convenient answer for you. Caroline ... View more

Hey there, mariegilfabris! Has this issue been solved? We'd love some feedback! -Caroline ... View more

Has everyone been having an easier time using Rush since the most recent updates? Any further feedback or issues that we can help troubleshoot? Let us know! Caroline ... View more

rmintzes 17Philou paulabevan Did anybody's launch problems go away? We've been working hard on getting Rush to run smoothly for all users. Let us know! Caroline ... View more

Hey there, ArthurG! My apologies for the delayed response. I'm so sorry for the dropped frames, as well! Can I ask if your iMac is updated to the most recent OS? What kind of footage are you importing? Let me know! Hopefully, I can help. -Caroline ... View more

Hey there, Mike! How's Premiere working for you now? We're checking in with folks after the most recent updates. Any feedback? -Caroline ... View more

Hey there, Matthias! Is Rush working for you now? Please let us know! -Caroline ... View more

Hey there, Jon! So sorry about the slow response. I was attempting to get more familiar with the app so as to better assist you. My understanding is that when you import footage through the desktop app, it will create proxies for you to edit with. Upon export, it will use the original files at their original quality and bitrate. To be honest, I'm surprised to hear that your export is not looking like the original footage. Are you on the desktop? Mac or PC? Or have I waited too long and you've already fixed your problem? Let me know! I'd love an update on how the app is working for you. Caroline. ... View more

Hi Sawood! We've added some updates recently to improve Premiere Rush usability. Have they helped you out? Have you had more luck importing from the desktop? I'd love an update. Thanks! Caroline ... View more

Hey there, edh47656834 We've added some updates to Rush within the past week. Are they helping with your workflow? Any other feedback you can give us? Thanks! Caroline ... View more