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getho
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getho
Advocate
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‎Mar 03, 2017
03:36 PM
they better have a file location, or I'm going to go mental. Had a computer epic fail, reinstalled windows. Starting the painful process of getting all my creative suite programs up to speed again (why is this not done from one place in the cloud app?) ppro cc up to date.
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‎Mar 03, 2017
03:20 PM
as yes, win10 photoshop cc up to date
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‎Mar 03, 2017
02:33 AM
can someone please point me to one. Here I am, 47. been using photoshop since I were 6 and I still dont know the most graceful way to do it: the reason? Because it sucks. Can I just copy my old presets over? nooo. Are my actions up to date? Why doesn't photoshop save the current actions, presets, and whatnots on exit? Or does it? it seems every time I do it, my last few weeks worth of brushes, actions and all get obliterated, and during the process I end up with duplicates. Why isn't all this stuff just saved in the cloud? its batty
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‎Mar 02, 2017
03:11 PM
Hi Kevin, Very useful thank you. Tick, tick, tick , tick. My sequences are mixed 4K, HD, and sometimes timelapse unique export size. 4K is 30fps interpreted to 25, HD is 25, 50 and 60 interpreted to 25. Nearly all footage is h.264, some in a mov wrapper. I pan and scan the 4K stuff, so downsizing that is out. Mezzanine codec is an option but Oh! the size of the project! I guess I should be happy that it ever renders at all! I've never thought to use previews because the quality is always a little degraded. I'm guessing theres a way to set the the preview quality somewhere, but I cant currently look because my computer is in bits
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‎Mar 02, 2017
03:01 PM
thanks neil, this is helpful - i guess its hard without having worked directly with other premiere users to know what is normal and what is excessive! (I still dont get why it fails in different places though, and will work after a reboot!?). Coming from a photography background, having 27 layers of adjustment just seems normal . I love the look I get from this setup, but I could change my workflow a bit - (like rendering out an interim sequence and doing the final effects on that). This is my system: [i7 5820, msi x99a sliplus, 64gb ram, gtx970, new psu (EVGA1200), RAID - 7 sata disks, internal areca 1882i, Nvme m.2 512gb, 3x sata HDDs, 1x960gb ssd. ] *update*. System died shortly after the original post. (facepalm). The rendering flakiness has been like that for months, though. Not sure yet why it did. (It BSOD'd after I pulled out a usb wifi dongle, and killed my windows install).
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‎Mar 01, 2017
09:29 PM
I agree. Its not just premiere, the lack of attention to detail at adobe does my head in. Things I've been complaining about since 2003 are still problems. The whole process of moving your prefs, plugins and presets after a clean install is from the ark.. Currently finding premiere stable to use, but utterly crapola for rendering. (which I don't get because it's rendering previews fine). I've always loathed after effects (I was spoilt by using discreet logic effect for a couple of years). So the idea of resolve/fusion is tempting. I think they'll see increasing competition from small lighter suites with new codebases. If I ditched premiere, I'd probably ditch the whole suite (and get the photographers suite instead).
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‎Mar 01, 2017
09:05 PM
I dont think I'm alone in not having a clue why renders fail. Its hard to be scientific about it when the exact same clip will fail at random points. This is the error: its always the same code. - Encoding Time: 00:01:10 03/02/2017 03:40:21 PM : Encoding Failed ------------------------------------------------------------ Export Error Error compiling movie. GPU Render Error Unable to process frame. Writing with exporter: H.264 Writing to file: \\?\D:\was on q\video\southbankrd524_red-sky GJ Kennedy.mp4 Writing file type: H264 Around timecode: 00:00:19:02 - 00:00:19:11 Rendering effect: AE.ADBE Lumetri Rendering at offset: 19.080 seconds Component: EffectFilter of type GPUVideoFilter Selector: 9 Error code: -1609629695 Sometimes closing premiere and clearing the media cache helps, sometimes I have to reset the prefs too. Usually I end up rebooting. Premiere now also occasionally crashes when I got to export. Once it's crashed in this manner it will continue to. I have to select a small piece of footage to export, to get the export diologue to open, then it will open on the full clip. Just for a giggle I reset the status in AME, and kept trying to render. It failed at 35, 19, 51, 21, 14.03, 14.18, 14.120, 17.9 then I lost the will to live. It also failed on export from premiere at random times. This is a typical sequence: 2 of the adjustment layers have a lumetri effect with different Blend modes. Each clip has 1-4 lumetri effects - some masked. is there anything unusual here? Am I asking premiere to do something it wasn't designed for? If I knew for a fact that it was a hardware issue I would replace my video card (gtx970). But its always been like this. If I knew if it was the blend modes on the adjustment layers or something - anything - that I could work on to eliminate I would, but why is it random?! Why?!!? Edit: windows 10, creative suite (up to date). i7 5920K, 64gb RAM. Mem tested ram, stress tested system including graphics card. All fine. My system drive is an 850 evo, files are on a raid 5. So I just rebooted, and the exact same Ame job rendered. I just reset the status and it completed no problem. So its NOT an issue with premiere cache files or prefs - those times it rendered after doing that was just coincidence. Mod note: Title of the post has changed to reflect the issue. Thanks, KM
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‎Mar 01, 2017
03:57 PM
Warp stabiliser does a great job most of the time, but tracking shots confuse it. Does anyone else find this? Is it worth doing a feature request?
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‎Feb 16, 2017
06:49 PM
I've been living with this for years. Its finally driving me mental. I dont understand how this isn't driving everyone mental. Including everyone that is developing this software. Why would a bit of software that relies so heavily on this key combination allow this? How many people really use alt to activate the menu? really?
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‎Feb 08, 2017
02:04 AM
just in case anyone else has a similar issue, Before reinstalling windows I tried this: https://www.reddit.com/r/nvidia/comments/2ha3q9/howto_fresh_driver_install_for_new_gpu_or_any/ It involved downloading a driver cleaner and doing a whole entirely clean install. I installed the previous version drivers, too as 378.49 seem to be buggy (admittedly with 10xx cards). Rending now completes without incident (but I have to say that playback in premiere with effects on a track seems a lot slower than previously. Not having used these drivers before, I cant say if its that. )
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‎Feb 01, 2017
04:31 PM
thanks jim, i didn't search on the exception code, but its similar to the faulting app -- it could be a list of things a mile long. I did finally get it to start to render, but now its failing reliably after 4 seconds in. I think I need to do a reinstall of windows wah
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‎Feb 01, 2017
12:00 AM
a project with lots of effects and lumetri layers: first time I tried to export (via AME) it crashed. No huge surprise for me. Cleared cache. reset AME status, still crashed. Cleared cache rebooted. At this point when I went file>export. Premiere would think about it, then crash: Faulting application name: Adobe Premiere Pro.exe, version: 11.0.2.47, time stamp: 0x5876029b Faulting module name: ntdll.dll, version: 10.0.14393.479, time stamp: 0x5825887f Exception code: 0xc0000005 Fault offset: 0x000000000004de4f Faulting process ID: 0x4050 Faulting application start time: 0x01d27c5d2f5b4a26 Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2017\Adobe Premiere Pro.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 4ee14f75-d029-4718-a69b-b722e2661cf6 Faulting package full name: Faulting package-relative application ID: (Which google helpfully tells me could be just about anything - driver, windows update, software clashing, corrupt ntdll.dll, less likely - hard drive failing, other hardware failing) I created a new project and imported the old, still crashed I tried to export a different sequence in the same project with little in it > still crashed. A new project, new sequence just with a colour matte would allow me to get the export dialogue up without crashing. Stop Press! New exciting behaviour - original project now spontaneously crashes without even trying to export. And another! I cleared prefs, loaded project now a bunch of media is showing as offline. despite the fact its patently right there! w10(up to date) nvidia 378.49 (gtx970) raid, ssd boot drive, ccloud up to date
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‎Jan 30, 2017
09:30 PM
Must * try * to * avoid * sarcasm. Would it kill adobe to install the new version with the old file associations? THis is yet another of those small fiddly niggly things that adobe makes you do. It used to be common, in 2017 adobe software is alone out of all the software I use in having usability this poor. I spend a lot of time farting around with adobe software rather than creating with it. I was a huge photoshop fanboy; say the word Adobe and I'd get the fizz. Now its synonymous with slowness, bugs, and drudgery. Its moved to the place in my head that used to be occupied by microsoft
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‎Jan 29, 2017
10:29 PM
Well I installed the 2017 release with bridge, and yet all my file associations are still pointing to bridge 2015. (ie if I double click a raw file it opens bridge 2015. Why would you just not replace the previous install? WHy does this always happen. And before anyone says: I'm talking about file associations in the OS, not which files within bridge open what adobe program. I've been banging on about this for since bridge 2. I have many files set to open in bridge, including psds, tiffs, ai files blah blah blah. When a new version of brodge is installed it should inherit these associations. Come on adobe, its pathetic
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‎Jan 29, 2017
10:17 PM
Well I installed the 2017 release with bridge, and yet all my file associations are still pointing to bridge 2015. (ie if I double click a raw file it opens bridge 2015. Why would you just not replace the previous install? WHy does this always happen. And before anyone says: I'm talking about file associations in the OS, not which files within bridge open what adobe program. I've been banging on about this for since bridge 2. I have many files set to open in bridge, including psds, tiffs, ai files blah blah blah. When a new version of brodge is installed it should inherit these associations. COME ON adobe, its pathetic
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‎Jan 27, 2017
05:51 PM
No It thinks I have the trial installed. its offering for me to install the CC version in creative cloud: (despite the fact it's installed) Buggrit, am installing, chances of it eliminating presets low I think.
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‎Jan 24, 2017
08:58 PM
That all failed, including the if that fails link So what happens if I just install the bloody thing?
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‎Jan 24, 2017
06:59 PM
cool thanks bill. $700 (aud) cheaper than a similar gtx1080 system
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‎Jan 24, 2017
06:07 PM
My plan was originally to get a dekstop processor and a gtx1080 in a latop, but one just came up which seems great value with the 7700HQ and a 6gb VRAM gtx1060 My current desktop is a i7 5820K at stock with a gtx970 (4gb). I know its a laptop processor, but will I find it unbearable to edit on? I use a lot of lumetri effects and layers (like 3 on a clip - sometimes its 4k, and a few adjustment layers to boot). Will the 1060 compare OK to my 970? ITs here: Metabox Prime P650HP/P650HP-G Free Shipping in Australia
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‎Jan 24, 2017
04:04 PM
this morning photoshop started with the start your 30 day free trial popup. I checked the CC app and sure enough photoshop and bridge were waiting to be installed (despite being installed and having been installed for months). If I install them at this point will I lose my presets, actions etc. I already lost my tool presets in an upgrade, I dont want to lose anything else
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‎Jan 15, 2017
03:58 AM
I had the same problem. These days the first thing I do is delete the media cache, the media cache files and the peak files. If that fails, do the same again and reboot. If that fails, I then find the likely culprit clip and try exporting it on its own. Sometimes I'll have to bounce clips that have a lot effects and re-import into the project.
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‎Dec 23, 2016
02:30 AM
yep there was a problem recently which meant it totally didn't work, and then it was "fixed" which meant it went back to what I was used to: working sporadically. I can run a batch from bridge after export, however I'd rather use the functionality that is supposed to be there.
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‎Dec 21, 2016
07:38 PM
It's just me then?
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‎Dec 21, 2016
03:41 PM
is there something up with lens distortion in the latest release. Just noticed that all three lenses I used on the last shoot seem to have warp in the top left corner. I had to to distortion down to 0 in the lens corrections panel. of course it could be my sensor has warped 😕
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‎Dec 18, 2016
07:35 PM
I thought I was going insane too. That's a corker
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‎Dec 18, 2016
06:35 PM
I used a friends laptop last weekend to do some editing. No Cuda, but openCl. I didn't crash once. On my desktop - with the same (ie most recent) ppro version, I've had three crashes this morning - which is not unusual. Just wondered how other people fair?
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‎Dec 17, 2016
02:07 PM
Is it just me, or does anyone else have this issue? this is my final attempt to get to the bottom of why this doesn't work. I've tried many and varied things, I've had discussions with adobe techs who have not been able to replicate the issue, even with my droplet. I'm posting here because when it fails it seems to fail in a group: I suspect that as lightroom now exports batches of files concurrently that one of the batches fails to work with the droplet. This feature has never worked reliably. even back to lightroom 2 (or wherever it was introduced). So its now been through 3 computer systems, and its been reliably unreliable on all of them. it is possible that there is a conflict with another app or process that has existed on all my systems. (But I still need to find what) I've been trying to find log entries that relate. Is there a photoshop or lightroom log somewhere (windows)? I've used the adobe log collection tool, but its no help.
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‎Nov 16, 2016
06:09 PM
When this started happening about 4 years ago I thought it was either a minor bug that would surely be fixed or a glitch with my system. But nooooo, its still there, several systems later. Every time I start illiustrator the first time I open a dialog box it appears in the top left corver of the screen. I have to drag it down to the middle. Its annoying. If it was my bit of software that kind of crappy glitchiness would keep me awake at night, but Adobe seems above such neurosis.
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‎Nov 16, 2016
05:57 PM
OH FFS. I switched it off and on again. Now it works.
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