Hi, Glad to hear you're setup is back working properly. We deal with GPU driver issues here almost daily, and I too would love to have stable forward progress, insterad of the peaks and valleys that come with various update compatibility issues. Take a snapshot now, so at least you have a restore point to go back to next time something goes North (nod to your equitorial leaning). regards, steve ... View more

Hi Ryadia, 13.9 has seemed to be a solid driver update. See this post for more info:   http://forums.adobe.com/message/5764311#5764311 I would check that driver again to see if if works. Maybe the first uninstall of the driver didn't clear out some cruft? regards, steve ... View more

Hi Matt, If you mean using Variables and Data Sets, I haven't tried. I can imagine building the 2D artwork using Variables, and then creating an action that uses that output to generate paired opacity maps. But i haven't tried going down that route to see if there are any roadblocks. You can do some repurposing of the base mesh cylinder so it doesn't have to be generated each time. There may be some other efficiencies that can happen depending on what type of 'batch' you're trying to achieve. regards, steve ... View more

Hi Matthew, I'm glad this is useful. Step 9) captures the pixel data of the artwork, and then uses that to basically create a mask. The opacity map reveals everything that is white, and hides all that is black. Grayscale tints in between will control the opacity between 100 – 0 %. So take the new file from step 8) and use a famliar method to make a selction that captures all the existing pixels (it depends on the artwork on the quickest way to do this). A quick one to try is while holding down Ctrl/Cmd, click on the layer panel thumbnail. You should get marching ants on your artwork. Now fill that selection with white. You are basically using the pre-existing pixels to make a selection and filling with white so when applied in step 10) you only get the artwork displayed (and not the rest of the cylinder). Creating a new layer underneath this and filling with black, creates the area that will go to 0% opacity after loading in step 10). Let me know if you still have questions. regards, steve ... View more

Hi ycardozo, I'll see if I can get you better support. I'll contact you directly for more details on case numbers and preferred contact times/methods. I'm not fully versed on the known issues with valid activation not getting recognized. regards, steve ... View more

Hi Yammer, I contacted a collegue who works directly with ACR  and gave him the particulars and test files. I haven't kept track with any progress. I can take a look and see if there's any updates. regards, steve ... View more

Hi, We need more details in order to try and figure out suggestions. What OS are you using? What Adobe application is making this message appear, and when does it happen? Do you have 3rd party plug-ins installed? regards, steve ... View more

Hi, Do you have the case number that hopefully they issued to track your problem? I want to forward it on for investigation on the lack of follow-up. As Todd K. replied in your other thread concerning the new information dialog, 12.1 added this message, but the functionality hasn't change from 12.0 to 12.1 concering ray trace hardware acceleration. (http://forums.adobe.com/thread/1328273) regards, steve ... View more

Hi K, Try these steps out and let me know if you need more details or have questions. Outline for this exercise is to generate a 3D cylinder, create artwork you want to wrap around the cylinder, duplicate and modify that artwork to be used in an opacity map, and then arrange the 3D element on an image to composite together. So the basic steps I used to do this: 1) New 1024px x 512px, RGB doc w/White background. 2) 3D> New Mesh from Layer> Depth Map to> Cylinder. 3) Change the workspace to '3D' 4) In the 3D panel, select the material 'Background'. 5) In the Properties panel, select the Opacity texture pop-up and choose 'Remove Texture' (you will be adding one back in step 10). 6) In the Properties panel, select the Diffuse texture pop-up and choose 'Edit Texture...' 7) Here's where you add the label graphics that you want bending around the cylinder. I used a text layer w/stroke layer style for the jar example. You'll also want to scale the width down around 60% to account for the stretched UV mapping on the cylinder. (the scale factor changes if you use gray values instrad of white in step 1) 8) When you have the artwork as you want it, Layer> Duplicate Layer... to a new file.  This new file will be used for the Opacity texture which masks off the area of the label you want, while removing the unwanted cylinder (ie. die-cut label). 9) Select all the layer pixels and change them to white, then on a new layer below fill it black. This is your new Opacity map. Save it to a working directory for use in the next step, and close the file. Also save and close the artwork file from step 6 & 7 (it is stored as a smart object in the original file from step 1) 10) Back with the original file from step 1 (with the 3D layer selected) select the Background material again in the 3D panel. Now in the Properties panel, select the Opacity texture pop-up and choose 'Load Texture...'. Browse to the opacity texture from step 9 and choose 'Open'. 11) You should now see just your label artwork wrapping in a cylindrical shape. You can use the 3D Camera Rotate tool to view the various angles. 12) Now, bring in your jar image for compositing. This is where manipulating the 3D layer to align the scale and perspective can get tricky. I try to just use the 3D camera tools for this work (with global object scaling an exception). I also use the 'Shaded Illustration' Rendering preset to help visualize. Hopefully this helps out. I left out details around interacting with the 3D layers, but ask questions if you get stuck. regards, steve ... View more

Hi, You want to make an orthogonal view that is your text edit layer, and then create a Smart Object (SO) layer from it. Now transform that (SO) to fit the perspective of the final layout. You can note how they did it in the mockups by selecting  the SO layer and then Cmd+ T. Look at the Tool Options bar and you'll see scaling and rotation values. regards, steve ... View more

Hi, Make sure your document is RGB color. You'll also need to make sure the GPU option is enabled for the document. regards, steve ... View more

Hi Ben, I did these a while back with Ps CS5. I outlined the steps with that version's UI. I'll see if I can update the steps for Ps CC. regards, steve ... View more

Hi Ed, Are you talking about seeing these filter options? Do you see any of the categories? regards, steve ... View more

Hi Lorenzo, Ed can't even get the Output panel to load still. For your problem, have you tried creating a new user account, yet? And sorry if you've noted this before, but what version of OSX are you running? regards, steve ... View more

Hi Omke, The updated script from 8/22 removed the CS6 dependency. Something else is getting in Ed's way. regards, steve ... View more

Hi Yvette, If you mean how to quote from the post you're replying to, then look for the icon top, center-left, next to the smiley icon. regards, steve ... View more

Hi Jeremy, Can I contact you offline and get the source AI file as well? I'll send you a private message. regards, steve ... View more

Hi Noel, Yes that's what I was wondering. I'm seeing similar problems saving from Ps CS6 on OSX so I want to confirm this isn't a new 14.1 specific issue. (the save with Maximize Compatibiity ON issue). We'll keep digging to see how the layer bounds on that shape layer are getting so large. regards, steve ... View more

Hi, I wanted to follow-up and ask if you have the same issue with Ps CS6? regards, steve ... View more

Hi, Thanks for the quick work on this, Marijan and Noel. I'm logging the bug now and will look to see if we are already tracking it. regards, steve ... View more

Hi minirocket, Are these new installs? Are they being installed under separate individual licesnses or a volume license? Only after you have run the latest update is when you have run into the repeated activation Sign In screen? Answer here, but we may want to start a new thread with all the details. regards, steve ... View more

Hi, Sorry I let this languish a bit. The bug concerning the crop bounds has been fixed. The fix didn't make it into the 8.2 RC public release, however. It will hopefully be in the final 8.2 shipping update. I haven't tried Yvette's case specifically against the fixed plug-in. Yvette has mentioned that she's seeing much less of the regenration problem over the last couple months, but I have no solid explanation as to why that would be. regards, steve ... View more

Hi Kirsty, I'll send you a direct message with details. The intent is to make the process of checking the fix as simple as possible. I will certainly help out when needed, as well. regards, steve ... View more

Hi, Thank you for the pointer! The modifiication worked for me on 10.7.5. I'm forwarding on the script modification for the developers to review and comment on any potential downside. regards, steve ... View more

Hi, It depends on the build version you have, at a minimum. Starting with the 13.1 (Ps CS6) subscription, enabling the 3D features requires a 512 VRAM minimum. Even with the perpetual 13.0 (Ps CS6 Extended) version, there is a 512MB minimum requirement, but it was not enforced. The current subscription version 14.0 (Ps CC) cotinues the required 512 MB VRAM requirement. Other factors such as the video card driver support and class of integrated GPU chipset, will alos lead to disabled 3D features. regards, steve ... View more

Hi, I don't know why the download is failing. But, do know that the 30 day trial doesn't start counting until you first launch the application. regards, steve ... View more

Hi, So far it does appear you're not going anywhere with 3D in Ps CC. I'm still not sure why. I'll keep trying to track down suggestions for you next week. regards, steve ... View more