Adapter #2: Vendor : 8086 Device : 7d55 Subsystem : 36a81043 Revision : 8 Video Memory : 80   You have an integrated GPU as well as the Nvidia RTX 4060. Adobe software does not work well with dual GPUs. Try to disable the integrated GPU, which seems to be an Intel Arc Graphics. Go to Control Panel > Device manager > Display adapters. Right click the Intel Arc Graphics and choose Disable device from the context menu.   This is not a bug, so a moderator will move this thread to Discussions. ... View more

Tell me though..how do I get things working correctly,  I have no help from @Adobe they said they would give me a callback but failed again 20hours late now. By @A. J. Bates   Start by posting your system info as requested by @johnrellis above. (LrC > Help menu > System info > Click Copy button > Paste in a new reply) We do not have access to your communication with Adobe support, and have no idea what it might contain. ... View more

The profiles listed directly below the histogram are camera profiles that determine how the image is rendered initially. There should normally be a list of Adobe profiles (Adobe Color, Adobe Standard, etc.) as well as a list of camera matching profiles. I have seen one or two reports of a "Matrix" profile appearing for Canon cameras, but no reason or fix for it. Try resetting the Camera Raw preferences as suggested by @Sameer K above. Pressing Ctrl + Alt will not work – press the Control key only.   I can no longer choose for example PROPHOTO or ADOBE RGB98 when I develop my raw in camera raw By @annick sutter   These profiles are ICC profiles (color spaces), and are different from camera profiles. A raw file does not have a color profile (it's a grayscale file), and needs to to be rendered into a standard color space when it opens in Photoshop. The file that opens in Photoshop is not the raw file, but a new RGB file, rendered from the raw file. You choose what profile to use by clicking the text at the bottom of the Camera Raw window, and your screenshot shows that it is already set to Adobe RGB.     In the future, please do not attach images, use the Insert Photos button in the toolbar to insert them directly in your posts.   ... View more

As far as I know, Lightroom (cloud) does not have a Develop module, and the Presets panel is indeed top left in LrC's Develop module, so I think this is Lightroom Classic.   This is probably a GPU issue, please go to Help > System info in LrC, click the Copy button and paste in a new reply. ... View more

You are using Lightroom Classic, but have posted in the Lightroom Ecosystem forum, which is for the cloud version of Lightroom. A moderator will move your post to the Lightroom Classic forum. ... View more

If disabling the Show import dialog option in preferences doesn't help, make sure that AutoPlay is turned off in Windows settings.   ... View more

When the interface is affected, it's always caused by a defective monitor profile, although it's usually the histogram that gets discolored. Your histogram looks fine, but to make absolutely sure that it's not the monitor profile, please post a screenshot of the Devices tab of the Color management dialog. (after setting the monitor profile to sRGB)   I also see in your system info that HDR in Library is enabled. Try turning this option off in Preferences > Performance. Then rebuild a few previews and see if it makes any difference.   Also follow the advice given by @johnrellis and install the Studio driver for the GPU. ... View more

For the record, all Community Experts can do this. I am not a moderator, but I can mark (and unmark) replies as correct answer. Adobe employees also have these rights. ... View more

Hi all! I'm in trouble! I'm on LR classic and I made the mistake of deleting my sausavegardes that I used to do every time I closed Lightroom! As a result, I no longer have access to my photos! Is there  a solution to find my lost sweetguards and recharge them on the computer? I'm on Windows 10 64   Who is going to save my life? By @pierron_1121   What exactly did you delete? Was it the images, the catalog, or something else? Have you looked in the Recycle bin? Please provide details. ... View more

The file "Lightroom 5 Preferences.agprefs" keeps coming back to the same location after trying to import.   By @Acai06   This is normal, Lightroom cannot run without this file. The preferences file can become corrupted, and when you delete it, a new (uncorrupted) file will be created on the next launch.   Now it even asks to format the sd card..    By @Acai06   These messages are from Windows, not Lightroom, and might indicate that you have a corrupted camera card. (But I wonder why the first message refers to drive E: and the second to drive F:) Are you able to copy the images to your hard drive using the File Explorer? Use a card reader if you have one rather than connecting the camera to the computer. ... View more

This is a known issue with images saved from Facebook. (and possibly other social media) See the pinned reply by @Sameer K in this thread. https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-color-distortion-when-opening-images-saved-from-facebook-in-photoshop-26-5/idi-p/15237352/page/7#comments ... View more

Having watched your video, I can only repeat what I said in my first post: There is no such thing as "the actual raw image". And even if there was, you wouldn't be able to see it in the Photos app, which cannot render raw files.   A raw file needs to be rendered into a new file to produce a useful image. The image you see in the Photos app has been rendered by the camera. The image you see in ACR has been rendered by ACR.   A raw file is like an analog film negative, that can be printed in an infinite number of ways. So a raw file can be rendered in an infinite number of ways, depending on the raw converter. The camera does its rendering based on camera settings, ACR has its own default rendering. If you want ACR to render raw files similar to the camera rendering, there might be a camera matching profile for your camera that you can apply on opening.   https://helpx.adobe.com/camera-raw/kb/acr-raw-defaults.html?x-product=Helpx%2F1.0.0&x-product-location=Search%3AForums%3Alink%2F3.7.2-dev.2 ... View more

ACR is not displaying a jpg preview, it displays its own rendering of the raw file. The Windows Photos app cannot render raw files, so it displays the embedded jpg preview, which for some unknown reason is much darker than the raw file and the jpg you shot at the same time. The ARW and the jpg (not the embedded jpg preview) are very similar, as seen in my screenshot from Lightroom Classic.   As far as I can tell, there is only one issue here – the embedded jpg preview is too dark. I have no experience with Sony cameras, but this  has to be caused by a setting in the camera, or possibly a bug in the camera firmware. ACR is not at fault here. ... View more

I imported your files in Lightroom Classic, which uses the ACR engine. The raw files look fine, and the jpgs are very similar. The raw file also looks identical in ACR. As far as I know, the ACR plugin for Photoshop does not display any embedded previews, it just renders the raw file. Please post a screenshot of the entire ACR window with the image below (DSC00023.arw) open, with no edits.   ... View more

There is no such thing as "the actual raw image". A raw file, if you could see it, is a dark, flat greyscale file. To become a useful image, it has to be rendered into a new (RGB) image by a raw converter, like Adobe Camera Raw, Lightroom, or your camera. The image you see in Camera Raw is a rendering of the raw file, not the raw file itself. And the image that opens in Photoshop from Camera Raw is a new (non-raw) file, rendered from the raw file. It still has the .arw extension, which is misleading, because it's not a raw file – in fact it is just an array of pixels with no particular file type until you save it.   The rendered image you see on the camera may or may not match the rendering you will see in Adobe software. It doesn't have to be different, and it doesn't have to match – it doesn't matter. I downloaded your files, and the jpgs and raw files are pretty close, which is fine. The jpg previews embedded in the raw files are for some reason much darker, and I have no idea why. But you can edit the raw files to your liking, regardless of what the jpgs look like.   In the future, please do not attach screenshots (as well as other jpgs and pngs), use the Insert Photos button in the toolbar to embed them in your posts. Viewing attachments is extremely awkward on this forum, especially if there are more than one.   ... View more

You should be using sRGB IEC1966-2.1, not the sRGB virtual device profile. I don't know what the virtual device profile is for, or what it does, but sRGB IEC1966-2.1 is the one you want.   ... View more

In a side note - whoever designed Adobe's software interfaces and infrasstrcture, including the information regarding the location and moving of the catalog, the amount data picess, the volume of information stored (out of your control), and hiding it from the users should be imprisoned. I don't know where the software decided to save the cataluge, if the backup failed or wich cataluge I'm working with (Information that the corporation decided to hide from it's users). By @Takeone.Digital   The default location for the catalog folder is inside the Pictures folder in your user account. The catalog folder can be anywhere on your computer, but preferably on your fastest drive.  You can move it to a different location with the File Explorer (close LrC first), then double-click the catalog file (which has the extension .lrcat) to launch LrC from the new location. For easy access, you can for instance move the catalog folder to the root of the C: drive – C:\Lightroom catalog.   To find the location of the catalog while in LrC, go to Edit > Catalog settings > General, where you can also see the size of the catalog file. You will find the size of the Preview cache (Library previews) in the Previews tab of the catalog settings, where there are also options for limiting the size of the preview cache and for how long to keep 1:1 previews.   Then there is the Camera Raw Cache, which holds the Develop previews. You can view its location and set a maximum size by going to Edit > Preferences > Performance.   As for your issues with ratings and crashing, try resetting the preferences. A corrupted preferences file can cause all sorts of weird behavior. See https://helpx.adobe.com/lightroom-classic/help/reset-preferences.html Method 3 is the easiest. If that doesn't help, please go to Help > System info in LrC, click the Copy button and paste in a new reply. ... View more

You have to attach the DNG file (like you did with your screenshots previously).   ... View more

If you don't mind sharing an original, pick one NEF file that you consider noisy, export it as DNG (which will include all your edits), then attach it in a new reply. We can then take a look at it.   The screenshots you posted are from two different images, for a valid comparison you'd need to use the same image. And the screenshots should be taken at 100% view. In the future, please don't attach screenshots, use the Insert Photos button in the toolbar to embed them in your post.   ... View more

Please go to Help > System info, click the Copy button and paste in a new reply. The system info contains detailed information about your computer and your LrC configuration, and is often helpful for troubleshooting. ... View more