Re: CAMERA RAW

Per Berntsen · ‎Jul 10, 2025

Suddenly if I open any file with camera raw from photoshop, photoshop freezes. I updated the graphics card driver, I updated the program to the latest version. Nothing changes. Has anyone had this problem? The other programs in the suite work perfectly. By @Vincenzo5E63 Try resetting the Camera Raw preferences. In Photoshop go to Edit > Preferences > Camera Raw (Windows), or Photoshop > Preferences > Camera Raw (Mac). Click Camera Raw with the Control key pressed (Windows), use the Command key on a Mac. Click Yes in the dialog that follows.

Per Berntsen · ‎Jul 08, 2025

Lightroom Classic has no option to edit photos Hello i bought the lightroom version LR and LRC but I can't edit the photos with LRC it can look in the photo I sent. Lightroom LR looks like it works. I also have error code 198 when I try to download creative cloud. By @jenn_3539 Click the little arrow (or press F5) to display the Module picker, where you can choose Develop. You can also press D to go to Develop. As for error 198, see the correct answer in this thread: https://community.adobe.com/t5/creative-cloud-services-discussions/can-t-sync-error-198-install-synchronisation-component-creative-cloud/m-p/12905102#M32993

Per Berntsen · ‎Jul 07, 2025

Maks sure that you have chosen the correct option from this menu.

Per Berntsen · ‎Jul 03, 2025

According to your system info, the Logi plugin is enabled. I'm not familiar with Loupedeck, but I don't think it has anything to do with Logitech. Installed Plugins: 1) AdobeStock 2) Flickr 3) Helicon Focus Export 4) Logi Plugin 5) ON1 Photo RAW 2025

Per Berntsen · ‎Jul 03, 2025

In the past there were lots of issues with the Logi plugin, causing very long startup times. I haven't seen any reports about this for a long time, but try disabling it, and see if that cures at least some of the issues. Go to File > Plugin manager, select the plugin and disable it. Also make sure that your are using the Studio driver for the GPU, not the Game ready driver.

Per Berntsen · ‎Jun 26, 2025

When I imported my photos to lightroom, they appear perfect (ready for development) but When you want to switch to the Develop tab, they turn black. As if they had an exposure filter at -100... I tried to see in the settings in the "rapid development" but there's nothing to do. Do you have a solution to this problem?? PS: I had a Canon 80D (RAW format: CR2) and had no problems. Now that I've switched to the Lumix S5 Il (RAW format: RW2) By @Ryan28199372h8pf The white text on a black background bottom right in Library most likely says "Embedded preview". This means that LrC has not rendered a preview for the image, but is displaying the jpg preview which is created by the camera and embedded in the raw file. This preview will reflect any setting you have applied in the camera – like Picture styles or Photo styles. These settings are also written to the raw files, but LrC doesn't understand proprietary settings and ignores them. You seem to have used a camera setting that severely underexposes the image, but the jpg (which is also what you see in the camera) gives you the false impression that the image is correctly exposed. The underexposure is confirmed by the LrC histogram, which is bumped up to the left. So Develop is displaying the image correctly. To stop this from happening, don't use Photo styles, and make sure all camera settings are set to neutral or zero. This will result in a much closer match between what you see in the camera and in LrC. Also, in the Import dialog, set File handling > Build previews to something else than "Embedded and sidecar". This will force LrC to render its own Library previews.

Per Berntsen · ‎Jun 23, 2025

I forgot to address the "?:0: attempt to index a nil value " error message. Take a look at this thread: https://community.adobe.com/t5/lightroom-classic-discussions/0-attempt-to-index-a-nil-value/m-p/12882163 It appears that there is no single fix for this that will work in all situations. See the Word document posted by @Rob_Cullen in the thread. The original poster fixed the issue by creating a new, empty catalog, and then importing from the original catalog.

Per Berntsen · ‎Jun 21, 2025

As suggested by @Ian Lyons , you need to update the GPU driver. A two-year-old driver is bound to create issues with the current version of LrC. Make sure to install the Studio driver, not the Game ready driver. Your system info also indicates that you have an integrated GPU that seems to be active. Adapter #2: Vendor : 8086 Device : 3e9b Subsystem : 140a1025 Revision : 0 Video Memory : 80 An Internet search for Vendor : 8086 Device : 3e9b identifies this as a UHD Graphics 630. Adobe software does not work well with dual GPUs, so go to Control panel > Device manager > Display adapters, right click the UHD Graphics 630 and choose Disable device.

Per Berntsen · ‎Jun 21, 2025

Ged, you can click the Report button below the original post and request that the thread is moved. (i just did it)

Per Berntsen · ‎Jun 21, 2025

Take a look at this post by @johnrellis https://community.adobe.com/t5/lightroom-classic-ideas/p-avoid-preferences-quot-corruption-quot-by-changing-when-the-preferences-file-gets-written/idi-p/12981414#M15620 where he writes "LR stores a large amount of internal application state in the preferences file, not just user settings, and if that state gets recorded inconsistently, then chaos in the user interface results. Unfortunately, the preferences implementation has a design flaw that makes it too easy for LR to store inconsistent values."

Per Berntsen · ‎Jun 21, 2025

There seems to be a pattern on my two computers – one running version 14.2 and the other 14.4. The first Compare I do after launching LrC will display Embedded preview as described in my previous post. If I carry out the procedure with swapping left/right twice, it doesn't happen again until I close and relaunch LrC.

Per Berntsen · ‎Jun 21, 2025

Two things stand out in your system info. First of all, Photoshop is set to use up to 98% RAM, which means that only 2% will be left for the OS and other applications. Go to Edit > Preferences > Performance, and set Memory usage to 70%. You have 64 GB RAM, and 70% should be sufficient for Photoshop. Your GPU driver is nine months old. Download the latest Studio driver from this page, and install it: https://www.nvidia.com/en-us/drivers/details/247854/

Per Berntsen · ‎Jun 20, 2025

This seems to be Lightroom Classic.

Per Berntsen · ‎Jun 20, 2025

I don't know which link you've used, you installed a subscription based version, as @Rob_Cullen wrote. By @AxelMatt If the installer detects a Creative Cloud subscription, it will install as version 2015.14. This is the same version as 6.14, but has a few more features, like Clarity. Lr 6 was released at the same time as Creative Cloud was introduced. You could buy it as a standalone (perpetual) version, or get it as part of the subscription based Photography plan, in which case it installed as Lightroom CC 2015. @sigo As mentioned by @Rob_Cullen you either have a Creative Cloud subscription or a 7 day trial. The first system info you posted reports that you are running Windows 8, the second reports Windows 10. Are both these system infos from the same computer? Lightroom is known to sometimes report the wrong Windows version. If you have Windows 8 and a Creative Cloud subscription (not sure if that's possible), you will not be able to install the current version of LrC (14.4), which requires Windows 10 or later. If you have Windows 10, the current version of LrC might install and run, but it will be very slow because of your very old GPU. The Nvidia Quadro K3000M was released in 2012, so it's 13 years old. You also have only 8 GB RAM, which is listed as minimum by Adobe, but you really need 16 GB or more. But if Lr 6 works OK, you can of course continue to use that.

Per Berntsen · ‎Jun 19, 2025

Please go to Help > System info in Photoshop, click the Copy button and paste in a new reply.

Per Berntsen · ‎Jun 19, 2025

This happens to me too from time to time, not only with raw files, but also with tiff files. Sometimes, Embedded preview will show for both images briefly, but disappears on the right image. Swapping left and right image will fix it, and I can then swap again without Embedded preview appearing. I use version 14.4, but I believe that it also happened on previous 14.x versions. I'm on Windows 10.

Per Berntsen · ‎Jun 18, 2025

According to the system info you have version 6.0, not 6.14. Use the link below to download the installer for 6.14. The page loads very slowly, so be patient. https://web.archive.org/web/20231127160507mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC48B8B82B1B63AE8E620E/1552643270580/Lightroom_6_LS11.exe

Per Berntsen · ‎Jun 16, 2025

Edit tab in Photoshop disabled I couldn't send the photos from the light to photoshop, the "edit in adobe photoshop 2025" tab is disabled, I've already reinstalled the programs and it didn't work. In the edit menu > preferences > external editing: the photoshop 2025 version and the sRGB color space are already selected. Does anyone know how I can solve this error? By @Franciele_Calgarotto8816 LrC needs access to the original to send an image to Photoshop. The menu item Edit in Photoshop will be grayed out if The image is missing (exclamation mark in top right corner of the thumbnail in Library) You are working with smart previews

Per Berntsen · ‎Jun 15, 2025

After I upgraded Windows to 11, Lightroom has been crashing a lot. It takes time to render, if I use the crop tool, it crashes, and if I use the masks, any one, it takes 2 minutes to work again. Sometimes it crashes to the point of having to finish in the task manager. By @authentic_motivation5E9D Please go to Help > System info, click the Copy button and paste in a new reply.

Per Berntsen · ‎Jun 15, 2025

See this thread, and read the pinned reply by @Sameer K https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-color-distortion-when-opening-images-saved-from-fb-in-photoshop-26-5/idi-p/15237352#comments

Per Berntsen · ‎Jun 14, 2025

Library > Folders, disclosure triangle opened to show entire hd folder structure like in MacOS Finder. By @Scott Citron LrC will only display folders that contain at least one imported photo. Folders that do not contain imported photos will not be visible in the Folders panel. In other words – LrC is not a file browser, and will not show the entire HD folder structure – unless every single folder contains one or more photos that have been imported. However, renaming a folder should not change the entire folder structure, but since folders are sorted alphabetically, it might move to a new position after renaming. Perhaps you could post a screenshot that illustrates the issue. Use the Insert Photos button in the toolbar to embed it in your post.

Per Berntsen · ‎Jun 11, 2025

I don't know if this by design or not, maybe it has something to do with ACR not being an application, but a plugin. Adobe might not acknowledge it as a bug, but if you want to, I can get a moderator to change this thread to an Idea (feature request). If you hadn't had a second monitor available, resetting the ACR preferences would have fixed it. This is done from Photoshop, where you go to Edit > Preferences > Camera Raw, and click Camera Raw with the Control key pressed.

Per Berntsen · ‎Jun 11, 2025

Your GPU driver is 12 months old. I agree with @dj_paige that your GPU might be too old to perform well with LrC, but updating the driver might help a bit. Download the latest studio driver from here: https://www.nvidia.com/en-us/drivers/details/245675/ You also have an integrated GPU – UHD Graphics 630. Make sure that it is disabled, LrC does not work well with dual GPUs. Go to Control panel > Device manager > Display adapters. If the UHD Graphics 630 is enabled, right click it and choose Disable.

Per Berntsen · ‎Jun 11, 2025

If you want help, please post your system info as I requested above. It contains lots of information about your computer and your LrC configuration, and is an invaluable tool for troubleshooting. We get quite a few posts from people having issues similar to yours, and I'd say that more than half of them are solved by means of the system info. Reinstalling rarely fixes anything. If you're replying by email, you cannot post images and videos, you have to use a web browser to do that. Please do not attach images, use the Insert Photos button in the toolbar to embed them in your post. The button to insert videos is right next to it.

Per Berntsen · ‎Jun 10, 2025

I am no expert on metadata and have no experience with Exiftool, but I believe you can use it to remove metadata.

Per Berntsen · ‎Jun 09, 2025

A 4080 x 3060 image will print at 17 x 12.75 inches at 240 ppi (pixels per inch). A digital image does not have physical dimensions, but Photoshop does the math for you – 4080/240 = 17 3060/240 = 12.75 So nothing seems to be wrong here. Since the image has the same pixel dimensions in LrC and PS, it should display identically.

Per Berntsen · ‎Jun 09, 2025

For a small amount of upscaling you can just export at the desired dimensions. The upscaling algorithm does a very good job, up to a point. For larger amounts of upscaling I would use Super resolution, and then export at the desired dimensions. There is no need for Photoshop here, unless you need a very precise crop, which is difficult to achieve in LrC. Experiment with these two methods, and see what works best for you. I have never used Transform for upscaling, but I suspect that it's only designed for small corrections. But you can try it, and compare with the two other methods.

Per Berntsen · ‎Jun 09, 2025

What are the pixel dimensions of the image in LrC? Listed under Dimensions in the Metadata panel in Library. And what are the pixel dimensions in Photoshop? Go to the Image menu > Image size to find out. Screenshots may also be helpful. Do not attach the screenshots, use the Insert photos button in the toolbar to embed them in your post.

Per Berntsen · ‎Jun 09, 2025

The DNG converter does not have any options for metadata. So the DNG files will have the same metadata as the original raw files, with a few entries added in the conversion process. You can use RawDigger to examine metadata in raw/dng files. In the screenshot below I have set the filter to only display data that contains "dng".

Per Berntsen · ‎Jun 09, 2025

Adattatore n. 2: Fornitore : 8086 Dispositivo : 4680 Sottosistema : d0001458 Revisione : c Memoria video : 80 This seems to be an integrated GPU – Intel UHD Graphics 770. Adobe software does not work well with dual GPUs. It can cause issues like the ones you are describing, so try to disable it. Go to Control panel > Device manager > Display adapters, right click Intel UHD Graphics 770, and choose disable.

Per Berntsen

Per Berntsen

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