Using the Community

Please get rid of all those blue buttons or make the post/answer stick to the bottom of the thread and not somewhere in the middle.  

we are trying to load data in to campaign but due to some reason we are getting xml tags for the product name like xxproductname and we are having it as <span class="xxx">xx</span>productname.how to remove the xml tags and update the product name in ACC and have final output as xxproductname?

How do I read replies to my enqiry?  Whenever I try all I get is 'message not found'

Hi, Got a mail from the forum: Date: Sep 26, 2019 05:03 AM Did it solve your problem? Click here to view the replies and mark one correct. This helps others find helpful answers in the community too! Where can I mark a question as "solved" or "Correct" as mentioned above? Must be totally blind or something is missing?/Daniel

When forum emails stopped, two forums I follow (RoboHelp and Back Room) also showed a Follow buttion instead of Unfollow. The email problem has been fixed but the buttons are still wrong. In another thread someone is having the same problem with the check box, untick it but still the email comes through.   The problem does not occur in other forums, at least, not for me.  

Why can I create posts without replying to other people's comments?  At first, I saw the blue reply button, but when I press the blue reply button, the blue reply will turn gray or disappear, and no dialog box will appear. I log in  China. The problem is that there are restrictions on Chinese Internet? 

The Premiere Pro forum has Character Animator on the right as a Related Community   https://community.adobe.com/t5/Premiere-Pro/bd-p/premiere-pro   Character Animator has nothing to do with video editing   Please remove Character Animator from the right side of the page

Since the adobe support community website was updated, I have been unable to display the posts of each software page every time I enter. And I can create post normally, but I can't reply to my own post and others' comments. I've also tried the latest versions of Firefox, Google Chrome, Safari and ie11 4 browsers, all of which have this problem. At the same time, I also try to replace other computers and networks. The problems are the same. What's the problem? Is this my account setting problem?

Why can I create posts without replying to other people's comments? At first, I saw the blue reply button, but when I press the blue reply button, the blue reply will turn gray or disappear, and no dialog box will appear. I log in China. The problem is that there are restrictions on Chinese Internet? Or is there a problem with my operation?

Hi Folks,Maybe someone here can help me out. My recent queries to the community have been answered, but in all cases all I can do is "like" the response--there is no "approve" or "issue resolved" or "correct answer" button for me to choose on the page. So, of course, I keep getting emails asking me to mark an answer as correct.  If someone could please tell me how to go about closing a query that would be wonderful.

  Does not look English to me.

Big issue is, as I have said time and again, Nested replies. They have to GO the sooner the better. Now other stuff   1. The main list of forums need to be listed in Alphabetical order. This Popular stuff is just ridiculous and Stupid. Popular to who/what. When someone comes to this forum they are looking for help with a specific Adobe program. So having a list of those programs in alphabetical order just makes sense. Popular is fine if this was a Social Media site but it isn't. It is the main Adobe Support site.   2. An actual description of what each forum is for. OK maybe that isn't needed for program/forum like InDesign, Photoshop, Illustrator and the like but the Get started forum, which is on top in the Popular sort order, get a lot of posts that should not be there, IE for other programs.  So for forums like the Lounge, Community Help, Community Feedback and maybe a few others need those descriptions.   3. when going to a forum you need to list the usern

I wished several times to answer a discussion, to discover I was answering a post... Getting the blue reply to thread button at the bottom would alleviate the problem. Also, One needs to scroll back up to reply, it is unecessary friction It might be an intermediate step that would reduce the nesting threads appearing all the time.

Congratulations !As the result of your contributions to the community, you have earned a new rank.Your new rank is Spectator .This was an amusing email notification I received today.I always knew I was a Spectator since I have never posted to the Community after 20 years of being an Adobe enthusiast; seems Adobe just noticed. Mostly though my ranking is more apt as "Less Than Spectator" Status since I do not pay attention to Community pages accept when I try to contact Adobe and inevitably end up redirected to the Community Sandbox rather than Adobe staff support. The Community sandbox is where users expend their time sharing their experience and knowledge which is very cost effective for Adobe not having to pay wages to support reps when the Community can take over the company's role. Why would they? A cost effective strategy undoubtedly yet more useful that the virtual assistant that religiously believes everything but knows nothing and like an obedient prose

It would be very, very useful if the UI indicated whether or not I've already read a thread or responded to it. Elsewhere I've seen this handled by adding a checkmark to the end of the title to indicate that I've responded, and the thread title is blue and bolded if I haven't read it (or someone has responded since the last time I read it) and a lighter blue and not bolded if I have read it and no one has responded since the last time I looked.   I find myself rereading things a lot.

Adobe, please provide a safer way for your customers to contact you other than by forum; the scamming issue is getting out of control and is putting your customers at risk.   Scammer alert: Adobe_Erica_Ratiner messaged me as an “Adobe Team Member” telling me to email Adobecare@mail2expert.com and that they would help me with my problem. I emailed them and they are asking for my login information and said they will provide me with CS6 since my current software will not work. I then realized other people have been approached by these scammers asking for payment for the CS6 version.   

When I login through a AEM user in AEM author - aem/start.html page. I don't see the "Personalization" component on home page. But if I clear browser cache and reload the page then we see the component. Can someone help with why is this happening? I have given read permissions to all nodes in useradmin. I don't see any errors in console.

Adobe seems to have quite a firewall built up around the company. Is there a way to write a letter - paper or digital - that will get read by an actual human being? 

Getting below issue while accessing AEM tools on Internet explorer. On other browsers, it is working fine. I'm using AEM 6.3.   File: miscadminSCRIPT5009: 'HTMLFormElement' is undefinedFile: granite.js, Line: 258, Column: 5SCRIPT1028: Expected identifier, string or numberFile: widgets.js, Line: 117294, Column: 1SCRIPT5007: Unable to get property 'namespace' of undefined or null referenceFile: widgets.js, Line: 1, Column: 1SCRIPT5007: Unable to get property 'MultiField' of undefined or null referenceFile: widgets.js, Line: 22, Column: 5SCRIPT1028: Expected identifier, string or numberFile: widgets.js, Line: 5602, Column: 13SCRIPT5007: Unable to get property 'ns' of undefined or null referenceFile: widgets.js, Line: 26, Column: 1SCRIPT5007: Unable to get property 'XTemplate' of undefined or null referenceFile: emailservice-clientlib.js, Line: 135, Column: 2SCRIPT5007: Unable to get property 'ClearableComboBox' of undefined or null referenceFile: widgets.js, Line: 226, Column: 1SCRIP

The EMAIL ME WHEN SOMEONE REPLIES option box is now checked by default   Please change this to blank, so someone who really wants an email may check the box

I keep posting in places and then my posts disappear later. Are the forums still broken?

I've been a contributor to these forums for well over a decade. Why are my posts flagged with “Currently being moderated”?[Moved from the Lounge to the Forum Comments forum - moderator]

Good evening.It became a new forum, and there was a function to follow users in the old forum era, but it seems to have disappeared. Is there an alternative function?I used to follow the ACPs and MVPs who gave me answers to study, and looked at their answers to study.In the old forum (Jive), we were able to follow the user in this way.