Using the Community

Hi, Could you please delete the message called "Why Flash CS6 randomly cuts off audio clips at the beginning?I posted it on the AS 1&2 forum by mistake. Thanks,Juanma

On my forum profile there is a mention about the Jive SBS app. Apparently I should be able to use it on my iPhone to access the Adobe forums. I downloaded it but it doesn't seem to work, it gives me an error when I try to log in with my email or the screen name. Am I doing something wrong, or the mobile acces is disabled?

InDesign forum page under resources.InDesign Cookbook is pointing to the wrong url.http://forums.adobe.com/community/indesign

In the Resources section the "InDesign Cookbook" links back to the forum pages.I think it should link herehttp://shop.oreilly.com/product/9780596100483.doI don't know if there's a way of creating a group of books through one link that are beneficial to people? Maybe like a library listing BeginnersIntermediateAdvancedSpecific Topics like StylesTablesIf anyone has any suggestions linking to various books and topics - knows any books or where the topics are very good on specific areas or anything like that.Or maybe just fix the link? Whatever works - if there's anything I can do let me know.

I am trying to get an idea of how many regular forum users still have a very old Adobe ID that is a nickname instead of an email address. can you post a note here if you DO have a non-email address ID?Thanks!

What can I think of this (scan) format - how secure/ standard is it. Will it still be readable in 10 yeard time? Can anybody help me with product specifications?

I have been using my middle initial in my screen name for quite some time. I remember when I first signed up in 2002 and wanted to keep it anonymous but since it would not take SLG (my initals) I added an exclamation mark. I went with SLG! for a long time. Then I started a web site using my own name so I switched to Steven L. GotzAll of a sudden, my middle initial has disappeared from my screen name.Anyone know why?

Below is a recent conversation transcript. I was trying to get a CLEAR answer as to what would happen after my 1 year "promo" subscription ran out - or if there was an avenue to simply just use the versions I downloaded. What I received was scripted sales "negotialtion" LOOK. We write code. We're detailed. We're somewhat smart. This "bargaining" was an insult. Plus I was given wrong information. Was told I could still use the Apps downloaded. NOT TRUE. I cannot use any of them - unless I continue to pay their monthly fee. Blatant false advertising. Its down right wrong. Has anyone else expereinced this? Rashmitha: Hello! Welcome to Adobe Customer Service.Rashmitha: Hi Lee,Lee Gallison: HI! did you just receive my info and question?Rashmitha: Please allow me a minute while I review your query.Lee Gallison: sure!Rashmitha: Thank you for staying online.Rashmitha: I understand you would like to continue your subscription, am I correct?Lee Gallison: Ideally yes, but I cannot offord the 50 p

What Illustrator program did i just download. I thought all the versions were CS6 up to date versions of programs. What version am i running now that i became a member of cloud?

I see in Captivate 6, you had to use a widget from the CPGuru. Is that still the case or has Adobe addressed this issue in CP7? Also has the issue with the Youtube playing through the widget in HTML5 been corrected?Thank you!Holly

Hi there,I purchased ITC Avant Guarde STD - DEMI typeface. Adobe has the wrong typeface linked to the file you purchase from them. As you can see from the screenshot, the file is titled "...DEMI, but you recieve the wrong file "...BK" or Book. Ughhhh! So I explained to Adobe that I really need the font to finish a project, and they said someone would get back to me within 3 days.... Ugghhhh! The also said I should try to repurchase the font to see if that fixed it...NO it didn't ughhhh! Now my issue still hasn't been resolved and I have to wait 5-7 business days to get a refund for the second purchase...Ughhhh! So I was on the phone with reps for three hours and escalted it all the way to whever their top is and they said they have no contact with the "FONT" team. All they could do was send them an email.  So essentially Adobe is selling the wrong product and I've missed deadlines because I am only allowed a small budget for fonts and can't increase it. There are so many font com

Does anyone have a work-around or local phone number for getting intelligent support in New Zealand?  I can't aford to waste more time having to speak to someone in India, who thinks they know how to speak English?  Dealing with Adobe is pretty much impossible. Adobe seem happy to leave the whole nation of New Zealand stranded.

Currently I started working on CQ5, and was able to integrate this with mysql and oracle.Now looking forward to integrate  CQ5 with mongodb.Has anybody have any idea on this ??Thanks  in Advance !!!!!!!!!!1

VisualStudio to comment all the places that you have range selectionThere is a feature. Do you think there is a similar function to FlashBuilder? Is it not you tell us?

Hi,every bodyI'm trying to draw some circles in a bitmapdata with the BitmapData.draw() method.when use the BlendMode.NORMAL everything is OK but when I try with the BlendMode.ADD some borderlines appear.the main code in following lines: function drawOneCircle():void{    _matrix.identity();    _matrix.rotate( circle.rotation );    _matrix.scale( circle.scale, circle.scale );    _matrix.translate( circle.x, circle.y );                _colorTransform.color = circle.color;    _colorTransform.alphaMultiplier = circle.alpha;                _bitmapData.draw( bdParticle, _matrix, _colorTransform, BlendMode.ADD, null, true );}can anyone help?

It happens to me a lot, when I'm editing a longer post: I hit Command-S to "save" the text. In any application this is a safe habit to prevent any loss of effort. And in webpages I even got used to hitting Command-dot subsequently to dismiss the upcoming but useless Save dialogue from the browser.But in the Adobe Forums, this minor mistake triggers a very dangerous and unwanted action: the message gets posted ! Of course, I can edit or even delete the half-baked post immediately afterwards, but it's a very intrusive result.Can this short-cut be altered or at least switched off ?So now I intentionally hit the Command-S...

How to find EchoSign technical discussion?

Why is it that when I go to any product's forum landing page e.g. http://forums.adobe.com/community/indesign, it's so hard to eventually find the list of Discussions ! There's a huge heap of Help resources and other more or less related navigational stuff, sometimes an undistinguishable mention of (some) popular forum categories, and a few traces of the most recent discussions. But only by typing search terms and jumping from the prompts, or taking a detour from the "Recent" list down below, I can get to the top level page of the Discussions.I do understand and appreciate that this approach might assist a first or casual forum visit, but a routined forum member probably prefers a more direct inroad to the Discussions.By now, every type of support page has turned into a vast buffet of all and more or less redundant help resource available at Adobe. The main website's product feature page, the HelpX pages that used to mimic the all-covering manuals, the Forum landing pages, even the Adob

Received an email from forum@photoshopuser.com. Saying:  please download the new photoshop version from here  LINK REMOVED thanks your photoshopuser!

Hi,If I go here: http://forums.adobe.com  and click 'Sign in' in the top right corner I'm brought to a page that says "Sorry this page is not avaiable". The url shown in the address ends with this: &loc=se. If I change it to &loc=en, the page displays.See the screenshots:

helloi have a problem when i want to access the path to set up the server (to send my photo to the server ftp) i have a possible error message "incorrect ftp:identifiant to access the server.same problem when i put  export i get a message: error when sending files:invalid usernameor out of id'show can i dothank you for your answersvirginie

What product/s would I use to allow me to create a pdf for use on the web that each time it is accessed it automatically updates the finformation in it from a database/xml file?

What's the deal? Clicking on a thread takes me to that thread, but I have to click the Back button twice to get to the list of threads.Stupid Jive.

hey guys! I want to say first off that i very much appreciate any help or advice that anyone offers, as there is no reason except out of the pure goodness of your heart to give "free consulting". Let's get it all out there in the open. I am a wedding videographer and i own a 2011 iMac. I know. Ok . I know I have been running into very troubling issues. I have completed the project in premiere with three separate sequences (ceremony, reception, trailer). I have brought those sequences into Adobe Encore to burn the actual content onto DVD. Unfortunately my imac cannot handle the burn. It simply does not have the hardware capable of doing such a noble thing (although it claims it does). I have been working for weeks now trying to just slip by a test burn, but again no matter what method i try i am at a loss. I need to have it done asap and the way i look at it i have two options. My roommate had a nice big 16gb ramm tower that i believe will be more than adequate to accomplish the said

Is there a Flex forum that isn't dead?  The one here hasn't had anwsers in months and the yahoo group related to flex is equally dead.Thanks,Jerry