Account, Payment, & Plan

Hello, I Cant cancel my plan I ordered a few days ago. The amount of 29,99 € was debited from my account so everything is ok.  But if I want to click on "Manage Plan", there appears an "Billing Issue". I updated my Bank Account, but the Billing Issue does not disappear. Very nice sart with Adobe, congratulations. How can I fix this an cancel my plan? Best regards!

Yesterday I payed 60 euros to cancel my plan early. And today I got charged 19 euros again for my plan. I canceled it. How can I get charged again and why? Please explain me and refund me the last billing. (I also can't see the last billing in history)

When does my Adobe Creative Cloud subscription start. I bought one in November 2022 but have yet to install it. Work, family bereavement, travel have meant I have not been able to get around to it. Does the subscription start when it is installed ?

Aylık ödemeli planımı iptal etmeme rağmen tekrar fatura geldi ayrıca bi ayda iki kez. Para iadesi istiyorum

Good afternoon, how can i change my tariff plan if i am a student now and i need several programs for university. 

I have a personal plan for ADOBE pro under a home email and then found I needed ADOBE at work.  Purchased an individual plan using work email. Realized I could particpate in company license so I cancelled mine.  Now when I try to save docs to ADOBE I get a plan canccled error.  I can open ADOBE fine in creative cloud,how to fix? 

Hello Dear Fellows, I have encountered an issue with redeeming a Photoshop plan. At the time of redeeming the code, I had entered the wrong email address that I don't have actually. But the redemption code already had been accepted. In this situation I cannot use the product, even I cannot use the redeem code to my original Adobe Email. Is there any solution in this regard?

To setup Two factor authentication by verification by e-mail, backup authentication method required. It is asking for phone number however there are people who don't have phone or can recieve texts. Please remove backup authentication requirement to turn on two factor. There is recovery method already setup like secondary e-mail. Please fix this.  

My subscription plan for full suite expired in June, so I tried to update and  I have become a teacher in a school so I opted for the £16pmonth 100GB Full package. However I was charged the full renewal fee of the standard full package at £50pm as well as the new package of £16pm. When I went to cancel the old plan it told me I had to pay approx £100 fee to exit the plan! This wasnt made clear to me when I signed up for the discounted teacher option.  I'd prefer an email address to contact Adobe directly but I cant find one. Please help!

Some internet shopping sites sell adobe products with unlimited licenses. Are these legal?

bonjour, Je souhaite résilier mon abonnement annuel avec paiement mensuel mais je ne trouve pas à quelle date le renouvellement automatique va arriver, il n'y a rien de mentionné sur mon compte.Merci de votre aide 

Hi, I just paid my subscription for Creative Cloud All Apps 100 GB and found that the subscription fees getting cheaper. Is it common that Adobe suddenly lower their price?, I don't remember changing my plans.

Hi, I just made a call with my Credit Card service provider, why Adobe charge with 0$ ?Is it related with my previous payment failed?

Hi Support, I recently did a trial using my university account. I liked it so I decided to purchase the subscription using this same account. However after purchasing the subscription I am unable to access Animate. Animate and Premiere pro are the main reason I purchased. This was said to be included as part of Creative Cloud right?  Do I need to wait for the system or something? I've attached screenshots and hope that gives more insight. Any help on this is appreciated. Thanks. Kind regards,Moe 

I was under trial period for a week(29th June to 5th July). However, my bank account got debited annual subscription fee of Rs.2599 on 5th July morning, twelve hours before the end of the trial period, without me getting any advance notification for the same. Now, I am behind getting my money back, for a week. This is unfair.

Hi. I have been trying to subscribe to Creative Cloud for weeks now but every time I tried the system rejected my card. I live in Turkey and I am using a Turkish card. There is nothing wrong with the card as I have already checked with my bank many times before. My account is in the right country either. The problem is on your end. Can a worker/expert please help me?

I paid with my personal credited card for a business Adobe CC subscription, I have since been fired and no longer have access to the email to cancel the subscription, but I have been charged for it anyway.

I have downloaded Adobe Photoshop trial several times without issue, but when it comes time to purchse, I am told I am unable to purchase from my location. What I want to know is if Adobe is restricted in Jamaica and if NOT, then how do I obtain it? I am a graphic designer who used the oder version some years ago when I worked with a company. Those used to come in discs. Now I am independent I need this software to enhance my work. I have been using two other progrmams that come noweher near the quality that Photoshop offers. Please help me figure this out.

Is anyone else, as of yesterday, getting this error?  It's not working; it works when I go through the creative cloud or change my login information.  What a pain!!!

i would like to know about subscription prices and activation period. I mean if i want to use it just for one month can i buy it for one month only or it will be for minimum one year only.@

Yesterday all was fine. Today Adobe took my monthly payment, but locked my son's school account. Every attempt to login with his account is met with "something went wrong" messages and 306 errors. I tried to contact support, but it says that "A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help." I've also tried my other account and used "Agent" in the chatbox to skip Bot, but it tells me I need to login with a paying account. But I can't login. I'm stuck in a loop.

I don't know what is going on, but you guys have been charging my paypal account twice for one product;  PHLT,ALL,MLP,DRI01,MUN,001,N/A,1 YR NEWItem# 65319695.  Is it possible to get full refund on this and cancel this double charging incident without making me pay for penalies?   

Hi My active use of my account is 23.11.2023 bur when I log in, it offers purchasesI can't use it. 

Possuo dois planos da Adobe, CC e Substance. A Adobe SEMPRE cobra errado estes valores. Segundo o banco, há uma "conversão para dólar" que aumenta o valor de cada parcela. Eu uso um cartão pré-pago para evitar esses problemas e a cobrança não é feita pois o valor cobrado não está disponível.Já estou cansado desse problema e acabarei cancelando minhas assinaturas. Não há um email de contato e a equipe da Adobe foge do atendimento.Não faço ideia de quem poderia me atender neste fórum. A Adobe nunca teve um atendimento tão ruim.

I am not going to read the Terms and conditions but they've created my account already.