Account, Payment, & Plan

HI, I bought the plan for InDesign and I wanna cancell it.When i'm trying to do that i'm getting a notice says that i'll be charged an earlly cancellation fee  - 407 NIS!!!That's crazy I need to pay 100 dollars for cancelling this planThats a lot of money for me.... 😕😕Please help me find out how to contact Adobe service or how can i deal with this problem

Move to Account..........forum.

I made a contract with adop as a student ,after one year they change it to normal customer with 12 month payment, i want to stop it but they say that i should pay 150 dollar as a bunshment , i have the first email with them , i tried to reach som customer service or support without results, can anyone help me please? 

BONJOUR VEUILLEZ SVP ANNULER MON ABONNEMENT DU 26 OCTOBRE 2019 JE NE SOUHAITE PAS CE SUPPORT NE PAS ENCAISSER MON PAIEMENT PAR CARTE 

Hi, I'm hoping to get a more affordable plan option for InDesign, Illustrator and Rush. I'm paying for them separately and accidentally got the monthly Stocks plan as well. I hadn't wanted Stocks but I forgot to cancel in the allotted time and can't currently afford the cancellation fee. Can someone help me find a plan that is more affordable please? Thank you! 

Tuve un plan de estudiante con cobro mensual durante 1 año. Cuando venció me hicieron el cobro del paquete normal. Cuando estaba en el proceso de cancelar mi suscripción (inicios de Diciembre), la página me dio una opción en la que podía pagar MXN 46.36 pesos en mi próximo cobro que sería el 8 de Febrero. Nunca me llegó la factura de Diciembre ni Enero. Todo es genial, pero no me gustaría que fuera un error de sistema y me cobren otra cantidad aparte de la que dice mi plan. Es una lastima que el horario de soporte en Español sea tan reducido. No todos tenemos esas horas de día libres:/ Solo quería preguntar si;¿El cobro que me van a hacer este 8 de Febrero es correcto? ¿Tendrá algún cargo extra que no mencione en la página?

I cancelled my subscription to Adobe Illustrator, but have decided to renew after all. I see no option to do so. My current subscription runs out 2/13, should I just wait until then and start all over? Or is there a better option to continue use of the product seamlessly.

Hello togehter,I had used the trial version of Adobe Premiere Pro for 7 days and wanted to cancel my subscription afterwards. In my account I do not have the option "Manage subscription" and therefore I can not cancel my subscription. Today, the first month's rent was debited, which I did not want.In the account, no orders and payment methods are displayed.I can not manage or do anything in the reason but the money is debited. Can someone help me further? I would be very happy! 

Purchased a software and misspelt my email, registering with a wrong email address and unable to verify my account. Need help to revise the adobe ID to the correct email address.

Now I cannot cancel. I have no idea why I owe 150. I cancelled months ago as I lost my job and now im landed with this. I just got an email saying I missed a payment of €30, I try to cancel the account and for some reason its 5x the price. What the hell is this? I just want to get away from this company and these tactics, this is causing me stress as this is many weeks shopping I wont otherwise be able to afford. What do I do?

Hello everyone, i can pay one solution 292,57 euro , and after i not need to pay nothing to use it?

I have only noticed now that since November 2022, I have been charged approx $33.15 each month for Adobe Acropro Subs Dublin IRL plus a currency conversion fee of $0.63I had signed up for a 7 day free trial of Adobe Acrobat Pro on the 6th of November 2022. I have the email that confirms it, and that states the free trial ends on the 13th Nov, and that if cancelled before Nov 27th I would get a full refund.I cancelled it on the 9th Nov 2022 (NZ time) and also have the email confirming the cancellation, yet have been charged every month.I spoke to the online help and all they could say was that they have no records of transactions apparently and had no advice or indication that they could help any further. Why is there no email to be able to converse and share files in these circumstances? this seems to be a reoccuring issue with MANY people on this forum.Im going to my bank to hopefully get these payments stopped at my end, but i want my $101.34 refunded! 

I want to ask a question about licensing.When my company currently has no plans to purchase team plans and enterprise plans.(The number of people used and not so many) So, can I buy a personal plan to use in a business environment?Is this the legal scope of authorized use? Are there any specifications or usage restrictions for the finished product?

I have had auto payments set up on Adobe for years. I recently bought a couple harddrives that advertised a free month of creative cloud, so i added them to my account. Since then I have had a red note in the top right of my welcome screen in photoshop saying that I have a billing issue, but all my credit card information is the same. Is this a bug, or was i not credited for the 2 months of free subscription? Am i going to lose my subscription?

Can anyone help please. Based in the UK and trying to query a cancellation charge with customer services - loads of helpful guides but none of them actually link you to an actual person to chat with; have found the blue "contact us" button but when I click on this, nothing happens (have opened in several browers) - failing getting onto a live chat, even an old fashioned email address would do so I can stop draining cash! Many thanks for any advice.  

Hi i have question, I forgot about canceled my photoshop after free trial and they took many for that. But after that i canceled my plan and I'm thinking about that if they will return money to me. Thanks for all answers.

I would like to propose that Adobe would consider, at the the very least, a discounted annual subscription fee for users (especially long time users) who have chosen not to update the apps that they using. I greatly appreciate the features available to me although, for many of us, the vast majority of new updates do not apply to our workflow. In the past, we would only update (purchase a hard copy) when updates were relevant to our needs. Today, we are required to purchase the apps that we use on a yearly basis regardless of whether or not we use the latest features offered. A more neuanced subscription model would be greatly appreciated. Perhaps long time users could graduate into lower annual fees? I hope that Adobe might take this into consideration.Gratefully,- Nathan 

Hallo, ich habe ein Problem. Ich habe mich vor längerer Zeit mit meiner Emailadresse bei Adobe regestriert und ein Photoshop und Lightroom Abo abgeschlossen. Später wollte ich noch Premiere Pro und habe auch dafür ein Abo abgeschlossen, habe mich jedoch zuvor nicht mit meiner Email Adresse, sondern mit Google angemeldet. Die email Adressen sind eigentlich bis auf einen Punkt zwischen vor und Nachnamem identisch und gehören auch beide zum Selben Google Konto, EIGENTLICH. Adobe sieht diese 2 Email Adressen als 2 unterschiedliche Konten an und ich muss jetzt je nachdem welche App ich nutzen will, das Konto wechseln, was ziemlich nervig ist.Gibt es da eine Lösung ? Adobe selber kann man ja scheinbar nicht kontaktieren, zumindest finde ich keinen Email Kontakt oder ähnliches. Liebe Grüße ✌️

Bonjour! J'ai choisi l'abonnement basique ADOBE CC. Il est écrit que cela inclue l'accès notamment à Photoshop. Mais ce n'est pas proposé dans l'interface. Si je le cherche, je le trouve mais avec un prix supplémentaire...Es-tce une erreur de compréhension de ma part. Il ne s'agit pas du logiciel PS?Merci de vos réponses.Bonne journée!

Aún no he recibido mi reembolso por un cobro indebido de US$359.88. Hoy han pasado 34 días para ser exactos. No logro encontrar el logo del chat y estoy haciendo las gestiones desde un teléfono móvil. Se me ha hecho muy difícil lograr algún ccontacto o vía para resolver esta situación. 

Hello, I had previously created an account on a free trial via my university. I canceled it so I am not sure why it still says I am enrolled and is charging me. I would like to cancel my subscription without a late fee.  Thank you, Adi 

Solo me deja actualizar los datos de mi tarjeta, pero no deja meter mi RFC para el comprobante INVOICE de México, me sale un mensaje de ID de IVA con errores

Dzień dobry, Przez nieprzejżystość strony dwuktotnie pobrało mi z karty podwójnie wartośc subskrybcji. Gdzie prosić o zwrot płatnośći?

please cancel my plan.. you have charged my credit and I didn't know ?

Hi. I changed my plan from Illustrator and InDesign, to "Creative Cloud all apps". Shouldn't my earlier plans be deleted then, since they are included inn the "all apps-plan"? They are still showing under "my plans"..