Adobe Acrobat Online

Hi thereWe are experiencing difficult when exporting pdf to excel, word or powerpoint files.  It just keeps telling us that that conversion has failed.  Could you please tell me why this is happening?  And more importantly how to fix it?Thank you

critical error, Unable to fetch base_uris from files tierHelp please !

I have to convert a 4 page pdf to excel.The excel sheet either has no text or the text is corrupted.The original is a good quality pdf.I have used other programs to convert this file correctly but would prefer to use acrobat DC.Pls Advise on a fix.Kcim187

I am getting the following error when I try to send a file to anyone. The file is a PDF and it is save on my local computer.I am trying to send it through online. It is happening on almost all PDF's I am trying to send.

not able to send file only one page not a complete file

not able to send file only one page not a complete file

I have the Adobe PDF Pack. Can I convert my pdf to png?

I upload a PDF-A file to Document Cloud for conversion to Word, but the Word document returned is mostly garbage.Not very helpful conversion.

When I try to Export PDF I get a message that tells me my trial has expired.  I have a paid subscription that is good until January 26, 2018.  How can I access my subscription and Export PDF's - this just started happening?

I keep getting the error message, one or more files cannot be uploadedsomething upgraded over the weekend and now this doesn't work!  Last week I could send MP3 files fine, this week nothing will send!HELP!This is messing up my business!!!!!!!!Where is the phone number to get support???  I pay for this in my membership!

I deleted all sent and saved files that were stored to create more room.  Then tried to resend MP3 file , same error message, File or files cannot be downloaded.Help!

I am having a problem combining PDF files. I am receiving an error message -"Conversion Failure"  "Combined 1.pdf" failed to convert to PDF.  The document is password protected.Please help.Collin {removed for privacy}

How can I combine multiple pdf documents?

i can login on the member page but when i want to change a pdf into word the same login doesnot work?

I am not able to export/convert pdf to ms word.   Brings me to page which indicates I need to subscribe but there is no way for me to do that.   When I try to subscribe, Adobe indicates that I already have an account which is current.   Thoughts on how to fix?  Thanks.Here is what is shown on screen...You're buying  Adobe Export PDFAnnual plan, prepaidSubtotal  US$23.88  /yr  Tax  Not yet included  You already have this product  You already have a Adobe Export PDF, Annual in your account. We're unable to assign two licenses of the same product to one account.Buy a different product →Buy with a different account →

QUERO CANCELAR MINHA ASSINATURA, QUE FIZ ONTEM.

I have subscribed to the adobe export application.How do I download this to my pc?

I verified my payment, quickly charged my account, and I still just keep getting errors when attempting to convert PDFs. I cannot do it online or from adobe acrobat.

I have Adobe PDF Pack, and the Annual Subscription appears to be current. It allowed me to Password Protect (only file opening) a file that I sent. I now want to remove the password protection, but I see Add under Protect, not Open. What should I do?Thanks,Joyce

reader doesn't reconized i've paid for the tools  adobe pdf pack an redirects me to pay for membership i've been trying to get to a person to chat or email to adobe directly, but it just keeps directing me to forums for help so thats frustrating as well if you can help trouble shoot either please and thank you

Hi Akanchha,Attached is the original file. I've had similar problems over the (many,many) years working with PDF's so I'm very interested in the your diagnosis.Thank you (even more) for your kind support,Brian

For whatever reason, I am no longer able to convert PDFs, and now it only says "conversion failure" and "an error has occured which has stopped the processing of the pdf". I have an active account that I am logged into, and I was exporting PDFs last night with no trouble. It's not due to a broken file, as I tried again on files I've already converted and they didn't work either. What do I do?

what is the size of the adobe cloud

I have a PDF that I have split so that it can be exported to Word. When I export I end up with a Word document full of squares, and no text! The PDF was originally a word document that was converted to PDF so why won't it go back?

In the past I have sent multiple PDF files over 100MB my Adobe-PDF pack but now when I send them after a few minutes it shows a pop up window that said    Error uploading files       One or more files could not be uploaded. Please try again.When I try again the same think happens. Your note below states – With the exception of Adobe Send, the Document Cloud services allow files that are up to 100MB.Is Adobe send not part of Adobe PDF Pack? If not what is Adobe Send?