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Hi there - I can't believe how difficult this has been to accomplish, but we are looking to upgrade our account from Pro level to Enterprise level and I cannot find a UK team to get the desired information.Yesterday I found out from Adobe's contact centre, in the UK that the sales team is in the US - west coast. It would be so much easier if there was a UK / European contact to speak to. Does anyone have any info on this?ThanksJohn
order AD003157181UKfinding it impossible to cancel online
I purchased an in app subscription to create a PDF in my Adobe files but then within minutes realized that all I had to do was change the save as type and save to my adobe document cloud to share. I would like a refund of the $9.99 that was charged to my account. I have already cancelled the subscription so that there will be no future charges. I do not have a need or intention to use the create a PDF subscription and appreciate any consideration you can afford me on this matter. The purchase was less than and hour ago. Please advise of you need me to forward emails of confirmation, cancellation etc. Thank you very much.Sincerely, Leigh McMath
I purchased an Annual Adobe Export PDF subscription on September 5, 2015, which gave you the option to cancel the subscription within14 days of the order for a full refund. Today is September 16, 2015 and I cancelled the subscription on the Adobe website. However, the cancellation page indicates that my subscription will not be cancelled until September 5, 2016. It is still within the 14 day period. I want a refund of the $23.88 that I paid. What's the deal here?: Please respond with help ASAP. Thanks.Pat in Marietta, GA
I have a series of Word 97 .doc files laid out with text and tables using various fonts, all embedded in the .doc file. After conversion all the fonts but one display properly, but the layout is different to the original, which makes it unusable. The font not included (and there is no error message) is a chess font and is embedded in the word file. After conversion, because the chess font is not embedded in the pdf file, the chess diagrams don't display properly. They are also sometimes split over pages, whereas in the original document, the layout is correct.What am I doing wrong? Or am I expecting too much of this service?I can convert to pdf correctly using Word itself, and it converts properly, but ... I need press quality, hence trying this service.Any thoughts appreciated. Thanks.
I would like to cancel this subscription to Export PDF immediately and receive a refund.How will this happen, because I could not find anywhere on the website the ability to cancel it myself.Peter
Certain information about individuals (religion, income, debts, etc) are considered sensitive by Swedish regulators, and are hence NOT allowed to be uploaded to servers outside the EU by others than the actual individual. The organization I work for has a document archive containing among other things files (pdf) with letters informing our customers about their financial situation. Keeping these documents on our own servers in our server room is legal, but accidently storing them in Adobes Document Cloud is not acceptable.So how do I block a pdf from being automatically uploaded ("Mobile link") to the Document Cloud by someone reading it in their Acrobat Reader?Is there a switch that we can set when we generate these files (we generate about 5000 files per night using a batch processing routine at the printing company) to prevent them from being possible to upload?
want to cancel my subscription
I am an author and my software produces a pdf file as the output.Some editors cannot work with pdf so they demand the manuscript in docx format.All my pages have chapter number , chapter title and page number at the topWhen i use the pdf export to export these pages to docx all the headers at top of page get left off,Is there anywhere to do settings for the docx pages.pdf export producesAlternatively is there a way to make it put page numbers on the docx pages
I just purchased the adobe PDF converter and now it won't create any pdfs for. Just says unsuccessful. Please help
I'm trying to send a signed document through my linked gmail account. When i click the send and track link, a draft is generated. However when it automatically opens my gmail account, gmail screen states the conversation does not exist. How do i get the document from the adobe document cloud to actually link to an email?
is there anyone here to help me with my Document Cloud subscription?
I want to buy and application indicated in my program and don't find it in the list. Who can help?
Which Adobe product provides a fillable form for a website?
Hi, I don't want my credit card to be charged automatically. Is there any option about it?
I paid money for this rubbish! When will this work? No wonder everyone hates Adobe, thank god that disgraceful flash rubbish has almost been eradicated.
Send for outlook has stoped working. This time it just does not upload anything but says it does. Not so good for business to send an empty link (zero kb-file) to my clients! Any solution?
Je n'arrive pas a modifier les fichiers convertis en word. pouvez vous annuler mon abonnement souscrit ce jour.Pouvez vous SVP annuler mon abonnement
I want to convert some articles to PDF file from my blog (http://www.tiertier.com/blog), and share the PDF files on slideshare or other documents sharing community. What product should I use? The Cloud PDF?
I created a form with a signature field, sent it to my android tablet and was able to sign it and send it back. I added some calculated fields and while everything appears fine on the PC, when I send it for signature it now errors that the file is "not a valid PDF document" when the Reader tries to open it on the tablet. Any suggestions? Is there a limitation I'm unaware of?
I think I am locked out of the eSign service. I tried resetting, but when I went to sign in, it said bad password or locked out. How do I unlock myself?Thank youDavid
En voulant autoriser mon PC ou en voulant telecharger un ebook j ai le code erreur suivantcode erreur E_AUTH_NOT_READYavec une erreur sur le serveur d activation (donc chez Adobe)comment résoudre le problème
I moved to Mexico and I cannot renew my Adobe Export PDF subscription. There are no options to edit my account to change my address and new credit card in Mexico. Is Adobe Export PDF available in Mexico? Please advise.
I cannot get documents stored to DC to download. The documents can be viewed and opened, but when I click to download, it will not start.
I recently bought Adobe Acrobat DC. I need the MailMerge function to put information into forms. I found a plugin from one of your partner companies, Evermap. I have not been able to reach them by phone or email. I would like to buy 10 of the MailMerge Plugin licenses. Can we still use the plugin if we download it to a terminal server and restrict usage to 10 users.
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