Adobe Acrobat Sign

https://opensource.adobe.com/acrobat-sign/developer_guide/gstarted.html#configure-oauth if we use an oauth token to operate on behalf of a user, and that user changes their password in the Adobe system, does the current access token or the refresh token get invalided? I read https://opensource.adobe.com/acrobat-sign/developer_guide/oauth.html#refresh-token-request which would allow me to continually request valid tokens, but I'm concerned about what happens when a user changes their password in between token usages / requests

Hello,We have been using Microsoft Teams Approvals with Adobe Sign, but recently it has stopped working. I can see all my Adobe Sign activity in Teams, but if I click "Needs action" and then "Review,"  I get a message that says "This content is blocked. Contact the site owner to fix the issue." The Adobe Acrobat Sign Teams app works fine, so I don't think it's a licensing issue. Thank you.

I thought I had posted this already, but it disappeared as soon as I selected the "Post" button at the bottom of my screen. Anyhow, no matter what I attempt to do, I cannot get my form tab order to work. It always only tabs through my form by row and not the defined order I have set up. I even turned off "Automatically adjust tab order when modifying fields" option under the Forms section of the Preferences dialogue box. Any help would be greatly appreciated. Thanks, SS

When bulk-sending to multiple people, each form needs a countersigner.Copy of form goes out to multiple recipients via bulk-send (Signer1) and once signed, is sent to a counter-signer (Signer2)Is it possible to have a counter-signer when using the bulk-send tool?   

I recently had to switch my adobe form to landscape view from portrait. Took quite a while, but I got it to work. Now as soon as I go to E-Sign -> Request E-Signatures and enter the e-mail address of the individuals I wan to sign the form every field on my 2 page form will shift about 0.2" to the left. I have no idea what could be causing this. I'm new to creating forms in Adobe. This is the first one I've attempted.   Hopefully I can salvage this form without having to put it back in Portrait mode because it is much easier to understand in landscape. I've attached a screenshot of part of the form to show the shifting.     Thanks, SS

On one post it said to change the address in the Preferences > Email Accounts. Here is a screen shot. I changed the names.Thom Parker told me that isn't where it changed and I can't find where to change it. Please advise.Here is a screen shot of what the person receiving it should see.  Thank youDavid Healy 

How can I sign the document in Adobe Sign before I send it to client to sign?

I'm displaying an agreement in an iframe for signing in our web app.  When the UI for signing is displayed, in the top left there's an Options menu which has an item titled "Read Agreement".  If the user clicks it, the iframe reloads with a read-only view of the document. I cannot see a way for them to get back to the signable version, and can't find a way to disable this menu item (though I did find a way to disable the delegate and decline options).  Once the iframe reloads in read-only mode, the Options menu disappears, and all icons are missing tooltips to make it easy to find out what they do, but I really think I tried everything that looked like it might get them back to signing. Our use case requires the participant to sign the agreement, and allowing them to go down other paths where they get stuck will result in frustration for them, lost revenue/participation for us, and a high volume of support calls. How can I disable the read-only menu item?&

Hello, everyone! I've been using the Web Forms, and all the features are great. HOWEVER, I'd like for the Web form filler to be able to select who gets a CC of the form (agreement), once the signer/approver has finished the process. It has to be controlled, as I work in a school setting. Perhaps, creating a drop down with the email options, or adding a field where to enter it (granted that said email has our domain)? Or some other way. Is this possible?

ear Support Team,I am having an issue with Adobe Sign on a mobile phone. I have outlined the steps below:1. User A opens Adobe Acrobat, either from the computer or from the mobile, and requests a digital signature from user B.2. B receives a notification on his android mobile through the Acrobat Sign application. When trying to sign, a message appears saying: "A few more steps. To complete the signing, you'll need to go to a Windows or macOS computer, download the agreement, open it in Adobe Acrobat or Acrobat Reader, and provide a digital certificate.". en spanish: "unos pocos pasos mas. Para terminar de firmar, tendrá que ir a un ordenador con Windows o macOS, descargar el acuerdo, abrirlo en Adobe Acrobat o Acrobat Reader y proporcionar un certificado digital".3. B installs a digital certificate (in his case from the FNMT CA) on the mobile, through the Settings menu > "Biometric data and security" -> Other security settings > Install certificates from SD.4. B tries to sign

Hello,is it possible to add an email in Adobe Sign, which also receives the notification mails besides the sender himself, when a document is signed?For now, I can only add an email as CC recipient and this email only recieves a notification, when the whole signing process is completed. 

In bulk send, it is possible to upload a customised .csv file to pre-fill in information fields, such as name, title etc as well as any custom-defined field, such as a $amount. Can a similar merge function be used when sending to just one recipient, rather than manually enetering text fields before sending?

 

Hii Team,          Currently we are trying to use webhook for getting back the signed document. But in the creation of webhook itself, we are getting an error that "webhook URL is invalid". We have tried becceptor for testing purpose. So it worked there . But when we tried with our production environment's webapi URL, we weren't able to create webhook.            We were thinking that due to change in the webhook url which contains special characters like "@" , ":" and few like that in text, for autheticating our webapi URL.           Does adobe is making validation over the webapi URL? If someone is facing similar kind of issues, assistance over this will be really helpful.   Thanks in advance.

Hello  When administratin and adding a Adobe Acrobat Pro DC license to a user, the user gets an emailthat says "Welcome to Adobe acrobat sign"Cant find where i can disable this. The swedish admin portal dont have this feature, and we want it to be disabled as default.Any suggestions ?Best regardsMichael

Hello, I am trying to get an authorization code using the following URL: https://secure.na3.adobesign.com/public/oauth/v2?redirect_uri=XXXXXXXX&response_type=code&client_id=XXXXXXXXXXXXXXXXX&scope=user_read:account+user_write:account+user_login:account+agreement_read:account+agreement_write:account+agreement_send:account+library_read:account+library_write:account After logging in with my adobe credentials and allowing access based on the configuration already set, I am directly redirected to my "Redirect_URI" without adding any code to the URI nor giving any error message to direct me. Thanks for helping.

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I need a list of all documents that were completed during a date range. I see the report is for overall numbers, but I just need a list of the titles and dates. When I go to the manage tab > completed tab - thats basically what I need to print but if I just highlight and select it wont print or c/p to another doc.  1. Is there a way to print a list of documents completed?2. If so, can it include both documents I sent, as well as documents I was cc'd on?  If not, please consider adding this. Thanks in advance. 

Hello,I've recently changed the primary email address associated with my Adobe ID and now can't send PDFs out for signature via Adobe Sign or sign in to Adobe Sign.The error message I get is this:We have encountered an issue due to possible Adobe Id change. Please contact your IT administratorI've seen this posted already in the forum and tried to replicate the solutions but links are dead and on most of them the response is a private message with the steps to take to fix it. I need to send a document out in the next 6 hours so I'd greatly appreciate the steps to fix this.thanks in advance,E.E.

Is there a way to schedule a template to send out on the first of each month? The email address and template never change. 

Hello!!!This might not seem as though it has anything to do with tooltips at first, but I arrived at a problem with tooltips in an attempt to solve an even greater problem. In the two files attached, one is in English and the other is in Spanish. The thing is that the Spanish document is the same thing in Spanish as the English document. I need to send to some clients to sign in Spanish, but I need to then forward the documents on to a hospital where none of the employees speak Spanish. I could have the two versions in one Adobe Sign document using the cloning/locations feature. However, this brings up a problem: Tooltips change in lock-step on all locations of the field. I understand that tooltips are meant to be short, and having multiple languages on the same line makes them quite long. It is impossible to condense the purpose of some of the yes/no questions to less than five words in English alone. I honestly believe that a simple solution to the problem of making Adobe Acrobat Sig

I need to be deleted from my current group before I can be added to a new group. How do I see what group I am assigned to and how do I delete myself from it? I cannot find any phone number or chat for help. Thank you!

We use the option of signing documents by hand (so called wet signature by downloading, printing, signing and then uploading). It has often happened that customers forget to wet sign the downloaded document by hand and instead upload it without a signature. Adobe Sign allows this step.Is there a way to prevent (or at least get a warning for the user) when a non signed document is uploaded?There has to be a security mechanism, otherwise the entire legal validity of such signature processes would be gone. I am grateful for every suggestion. Andreas Hofmeister

Wir nutzen die Möglichkeit, Dokumente auch handschriftlich zu signieren (Herunterladen, drucken, signieren, hochladen). Jetzt kam schon öfters vor, dass Kunden vergessen, dass heruntergeladene Dokument handschriftlich zu unterzeichnen und statt dessen ohne Unterschrift hochladen. Adobe Sign lässt diesen Schritt zu.Gibt es eine Möglichkeit, zu verhindern (oder wenigstens eine Warnung für den Anwender zu erhalten), wenn ein nicht-handschriftlich signiertes Dokument hochgeladen wird?Es muss ja einen Sicherheitsmechanismus geben, sonst wäre ja die gesamte Rechtsgültigkeit für solche Signaturvorgänge dahin. Für jede Anregung bin ich dankbar. Viele GrüßeAndreas

Hi everyone. I recently noticed when I exported data from an Adobe Acrobat document into an Excel sheet that some of the radio buttons are not coded correctly in the document and no not align with their actual variable number. For example, variable AS50 on this document has a value of AS51 in the radio button, so it is being exported into the Excel sheet as AS51 rather than AS50. Also, because there are two AS52 radio buttons, only one is getting exported and the other cannot be found in the export.Further, there are some discrepancies in the way some data is getting coded, as well as the locations of some variables, which will need to be amended.  To our knowledge, we can edit the properties and locations of these radio buttons in Adobe; however, we are wondering if there is a way to apply the changes that we make to the Adobe document to all of the already completed/filled out versions of the document. That way, we don't have to manually re-enter all of that data.&nbsp