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Hello! Can notifications be set-up for Adobe Sign on an Android phone?
I've wasted 3 hours this morning trying to navigate Adobe's customer service maze to no effect.I'm an Adobe Acrobat DC subscriber, primarily for Adobe Sign. We're going through a SOC 2 Type 2 audit and I need to provide a copy of Adobe's SOC 2 Type 2 Attestation report. Adobe's customer care group in India doesn't have a clue. One of them emailed me their W-9... Another sent me to their compliance page, which shows what certs they have, but no links to the actual reports. Can you help? Most of our other vendors (e.g Salesforce) provide them online within a click or two.
Hi,I am sending a doc with recipient's email on it. I have the email field auto pop with recipient's email but it is NOT read only. The field does auto pop with their correct email, but how can I get it so the recipient can change it or update it if he wants? There is a salesforce integration. ty
When trying to do a bulk send the only option for "Identity Verification" is "Email delivery (default)". There are no other options to select. When we attempt to send with this setting, we receive "Signer identity verification method not allowed by account settings." We only have access to modify group settings in our account. Our only allowed Identify Verification methods are Adobe Sign for Internal and Adobe Sign\Phone for external. This works for non-bulk sends.
In the enterprise version of Adobe sign, is it possible to set rules for the recipient of the documents? For instance, if we wish to send 2-3 proposals to a client, but only want them to select 1 out of those to sign as opposed to being able to sign all of them?
Hello, I'm trying to get OAuth token, the API that I'm using is http://api.adobesign.com/oauth/token?code={Authorization_Code}&client_id={Client_ID}&client_secret={Client_Secret}&redirect_uri=https://www.google.co.in&grant_type=authorization_code I'm getting the error - 403 Forbidden You don't have permission to access /oauth/token on this server. Also, I've attached the screenshot for the same Can anybody help?
Lately when I have sent documents to clients to sign, it only gives them the option to sign through a mobile device. It does not give an option to sign thru the computer browser or even type their signature. Some client's don't have a mobile device available. How do I send documents so that the recipient can sign through any method, not just sending link to their mobile device?
How do I count the number of checkboxes that have been checked in an Adobe Sign template? My form is currently in Adobe Acrobat and counting works. This does not carry over when the form is converted to a template and I can't figure out the correct syntax under "Calculate Field" in Adobe Sign. This is what is being using in Acrobat, but I can't get it to work in Adobe Sign.var nSum = 0;var aCkFlds = this.getField("day").getArray();for(var i=0;i<aCkFlds.length;i++){if(aCkFlds[i].isBoxChecked(0))nSum++;}event.value = nSum;
Everyone time I send a template to be signed from my iphone mobile app in Adobe Sign it gives an error message saying "the page you are trying to access is not valid" and then I have to redo it and then it works. It consistently makes me do it twice to work.
Hi colleagues!!Does anyone know if it's possible to add a formFields to the default SIGNATURE_BLOCK?Adobe Sign, by default, is generating a SIGANTURE BLOCK with some fields at the end of the last page...I need to enhance the SIGNATURE BLOCK with national ID number for example.....Do you know if it's possible to add the field without to send FormFieldLocation attributes?I'm testing with PUT /agreements/{agreementId}/formFields methodRegardsMariano
Hi I’m a complete beginner and have designed an Adobe form. Then, I uploaded the form to create a reusable template in Adobe Sign. I need to create a field which will have automatic answer based on the answers given to 4 other sub-fields. i.e. if the suppliers have complied to 4 sub-fields, the final remark of the main filed will be ‘complied’ which will be automatically assigned. Suppliers cannot manually enter data into the final remark section. I got a formula for it but it works well in simple Adobe form but it Is not recognised in Adobe Sign reusable template if(this.getField("Compliance").value=="Compliant " && this.getField("Bribery").value=="Compliant " && this.getField("Responsible Sourcing of Materials").value=="Compliant " && this.getField("Audits and Assessments").value=="Compliant ")event.value="Compliant "; else event.value="Non-Compliant "; Any idea why for it to be working in Adobe Form but in Adobe Sign template? ThanksChitra
We curently use Dropbox and Adobe Sign. If I access the document from dropbox, send for signature with Adobe Sign, at the end of the process I can say where the document should be saved once sent and I can choose a dropbox file. We are lookign to change to Google Drive and can not find the same funactionality. The artical suggest at the end I can 'Change destination folder', but this option is not there. I pulled through the file from the Good Drive in the first place. Please help!
The Adobe Sign feature list says that all versions support "Send, track, and manage directly from your online Box or Google Drive account". Where are the configuration instructions for Google Drive? I see nothing in the help or forums.
Goal: add a formfield (a signature) to an agreement.Steps: 1. Create an agreement 2. Use the id of that agreement to GET the agreement which returns the ETag in its headers 3. Do a POST/PUT to agreements/{agreementId}/formfields with that ETag in the If-Match headerResult:The error "Resource is already modified with newer version" is returned.I get this using Postman and using my Java code. What am I doing wrong?Kind regards
Hello. I've sent some ducuments to two clients for signature via Adobe. Both client's are now experiencing the same challenge where they finish completing and signing the document but the "next" arrow keeps apearing. Please assist.
Does Adobe Sign support signing with dutch public eID like DigiD?So can a Belgian company send a document to a company in the Netherlands and can they sign with their DigiD?
I just signed a a pdf document and I want to unsign it. Please guide. I cant see the document in the agreement section
Hello all,I have a specific project I have been tasked with. My company needs to create a form of acknowledgment that training has been completed. I will create a hypothetical situation below that shows the need: 5 people come to our facility for training. Once complete, we have a form that essentially says "I have received training for (COMPANY) on this date" with a signature line, an email line, and a few checkboxes. While the form itself is easy to create, the way they must sign it has not been easy to solve. The goal is to pass around an iPad after the training is complete. Once the trainee has filled and signed the form, we will share it with them and ourselves, clear PDF and pass it to the next trainee. The reason this is so problematic is that every solution I can find for Adobe has downsides. For example, sign & fill will not show any of the forms fields, and it retains the previous persons signature (for some reason the "SAVE TO DEVICE" check is ALWAYS defau
Hello,After updating DC, When I try to send a PDF for signature I get this error message: requested view is not available for the resource in the current state I repaired, same....I uninstalled + reinstalled....same I used it on this machone for months though. Please help me 😞 Jacques
I've got a draft of an agreement with several pages. When I open the draft and click 'edit,' am I able to add another document to the draft before I send it?
Hi!I am trying to connect the Oracle tool Unifier to Adobe sign, however I keep getting an error. "Unable to authorize access because the client configuration is invalid: use_oauth_v2_apis" Oracle currently is hardcoded to only to use an Oauth url:https://secure.[Shard].echosign.com/public/oauth?redirect_uri=[UnifierWebsite]&response_type=code&client_id=[ClientID]&scope=user_login:self+agreement_send:account+agreement_read:account+agreement_write:account Is Oauth V2 a new requirement? or has someone seen this issue before? Below is a screenshot of the error. Thanks!Gideon
In a multiple signature document, if signer does not want to sign one of the docs, is there an option for this instead of resending the entire doc again?
I am not able to integrate Adboe Sign Add-in to our SharePoint Online (O365) site. I follow the instructions as per the installation guide but nothing happens. No package is installed. I tried calling support but they routed me to this forum to post the question here. Any kind of help/insight is appreciated. I have an Adobe Sign enterprise trial license.
Which behavior when I request signature to a group? 1. everyone in the group must sign2. One member of the group must sign
I have been unable to reach anyone from the customer support team for weeks, the support email adress is no longer active and the prompts on the website just keep me in a loop. We have had a number of issues with Adobe including documensts not being received, delay in documents being received and no option to decline or send back documents.
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