Adobe Acrobat Sign

We have an application which pushes a document to be signed to Adobe for eSignature via the API.  Sometimes, this file requires several signers - which we include when pushing the document. But Adobe just assumes that any one of those people can execute the document.  When one person signs, Adobe says: "you signed on behalf of this entire group"We want to make it so that the document is not considered complete until all signatories have signed.  Can this be done?

I received an email from my bank asking me to review and digitally sign a document.  I am required to insert an image of my signature and also to type my name.  After doing this, there is an "Apply" button to tap/click but nothing happens.  I have reduced the size of my image to no avail.  I have tried to do this on Mac, iPad Pro 11inch, iPhone 12 Pro, laptop running Windows 10.  I have tried on Safari, MIcrosoft Edge and Chrome.  There is no error message so I have no idea what the problem is.  I have switched devices off and on.  I have tried to insert sig as a PDF. I spent almost a whole day on it yesterday Does anyone have any ideas?

Hi,When I call the'PUT /agreements/{agreementId}/formFields' API, I set the'top' and'left' properties but no effect. When I go to sign, the position of the signature area is always top: 171.6px; left : 153.9px; instead of the 10px I set, I don’t know why the value I set has no effect, thanks for any suggestions.Best Regards.

Hello! Wondering if it's possible to send a document to allow one or another user to sign? i.e. Person A or Person B could complete a specific field? I know there's an option to allow anyone to complete a field/sign, but I'd need to only allow 2 specific people to complete that field. 

It is very annoying that we have to type our title everytime we sign any document. Any suggestion on where it can automatically pick up signor's title, if the title field is present on contract? 

we got Adobe Sign developer account to connect to our SAP Ariba Test system. I created API / Access token and used it to configure Adobe Sign standard out of box integration solution with SAP Ariba.Created new contract workspace and created signature task for a document and triggered that task.Ariba system asks to select which Signature solution and we select Adobe Sign, system shows its processing, navigates to Administration tab of Ariba and back to contract workspace and shows task is in Signing status.But no document is sent out for signature.What are we missing ?

Hi,I haven't successfully sent any agreement using an uploaded transient document. Already with the sample template provided by adobe. Is there any specific reason for this?Thank you,Solem A. 

I have a drop down field with all of our customers called customers. I have 4 other text fields that are using the same value that was chosen in the customers drop down. Is there a way to populate the text fields with the customer choice. I can do it in Acrobat but I can't figure it out in Adobe Sign. Thanks in advance! 

Hi,Are there any APIs that allow us the securely transfer and update two way client certificates used for webhook validation? I have a requirement to auto rotate all certificates our service uses at a regular interval, including the client certificate we use for webhook validation. I want to ensure that the certificate is also automatically updated in our partner account when that rotation occurs. Thanks.

After a roundabout with support staff that didn't result in any meaningful success, I was recommended to bring this issue to the support community. Our company recently signed up for Adobe Sign specifically to utilize its integration with Netsuite for agreements. Despite some bumps and a complete lack of onboarding, we've started making headway on sending out agreements that can be tracked within our ERP. However, we've now noticed that when sending out agreements, the naming scheme for completed agreements Adobe Sign uses means that completed agreements are going to start clogging up the recommendation dropdown in Netsuite, as seen in the attachment. It's a huge hazard to not have a reliable way to help prevent our users from accidentally sending a signed agreement. The bundle is configured to place these agreements in their own folder in the file cabinet, but it seems like a bizarre oversight that it wouldn't have any sort of built-in configuration to block recommendations from

Hi, Currrently we are sending multiple agreements using the following api in salesforce. echosign_dev1.AgreementTemplateService.load(agreementTemplateId,MasterRecordId); We do have a business requirement to bundle agreements generated with different MasterRecordId but using the same agreementTemplate ( same Recipient as well) into a single mail.  This to prevent spamming the recipient. Ideally we are looking for an api like this:   echosign_dev1.AgreementTemplateService.load(<agreementTemplateId,List<sObject> masterRecords)  masterRecords is a array where we can pass a list of Masterrecords ids. A single mail is sent out containing one merged pdf document. Is this achievable with Adobe esign ? 

I am looking for a way to cancel an Adobe Agreement with just one member. For example, I sent originally for 10 people to sign, however, one of those persons is no longer applicable to have to sign.  Is there a way to cancel just that one person so the remaining 9 do not have to resign?

It's been over a week since I completed the form to request a Developer Edition account here: https://www.adobe.com/au/sign/developer-form.html How long does it normally take for a Developer Account to be provisioned? Thanks

Is there a way to create a report of all documents that have one particular approver? I need to see all documents at once that have one thing in common: the approver. 

I can't find any way to delete a draft in the Adobe Sign list. I uploaded the wrong document for signature. I guess I've been updated to a whole new interface and everything looks completely different. I don't see "delete" or a trash can icon. Thanks for all help.

Hi Complete in any order button has disappeared both in Adobe Acrobat Pro DC pannel and in website.How can i fix?Thanks

We have a timesheet form with multiple lines for the my team to sign.The layout similar to:Name | Time in | Time out | SignatureIs there a way to upload a .csv with the information and have it populate a single form to send. I don't want to accumulate the timesheet across multiple form as we have to send the complete sheet in each week.Thanks.

When I try to send a document for signature, I receive an error that says "You are not authorized to send documents for signature."Support chat:** (9/20/21, 11:59:33 AM PDT): You are now connected to our documents specialist, Kumar to help you further. Pleasegive them a moment to review the chat conversation so far. **You (9/20/21, 11:59:47 AM PDT): Hello Kumar!Kumar (9/20/21, 12:00:13 PM PDT): Hello Joshua, I'd be happy to help you today, let me first pull up your accountinformation and access your details.You (9/20/21, 12:04:02 PM PDT): Thanks.Kumar (9/20/21, 12:06:28 PM PDT): Thank you for your patience. I understand that you are looking for adobe sign transaction with free account. I am looking into this for you.You (9/20/21, 12:11:59 PM PDT): Yes, correct. When logged into Reader, it says I have 5 left, but when I try to send one I receive an error that says "You are not authorized to send documents for signature."Kumar (9/20/21, 12:13:35 PM PDT): Okay, could you please try to log

Hello. Can someone help me to resolve the below? When I am creating Adobe sign, 10 minutes later the below pops up. Click on "Reload" and all my completed fields empty, has to start all over again. It is very frustrating to do it a few times since client waiting for the documents. Any recommandation please? Or is there a way to retreave or save it during creation? Thank you, 

Im creating adobe sign workflow, where should be different attached documents appearing phase by phase if certain checkboxes are true. For example i send doc to be signed to customer, if he/she checks certain button and signs, document comes next to our companys approver. Based on the choices made by customer (checkboxes true/not), there should be certain file attachments with the document. If i send sales document to customer, where is computers and or displays to be sold... and customer checks only display equipment checkbox... and approver gets the signed file, there needs to be document attached explaining how to install the display. overall, i need some automation to deploy different extra file attachments to right customers.

We have two environments one with Dynamics 365 Sales and another with Power Apps Dataverse (model driven). After trying to install the adobe solution on de dataverse only app we receive an installation error. Is the solution also available for Power apps dataverse? The error is about missing entities like Campaign response, marketing OOB entities. This is not a part of dataverse. 

I need to send a form to over a 100 recipients at once and need for them to complete and sign the form individually.  It seems that Mega Sign can do this using a CSV vile.  My question is what plan do you need to have to do this.  I have Adobe Acrobat Pro DC currently.  Also, will they be able to view all the recipients?  Or will they only see that it was emailed to them.  For privacy I don't want others email addresses to be visible.  Thanks

Hi all, Please could someone help with the following question:'When using SMS for authorisation on Adobe sign, where will the mobile phone numbers be stored and for how long?' I'm currently setting up Adobe Sign for my organisation, and I'm trying to make sure I have all compliance requirements covered. I've found everything I need for 21 CFR Part 11, where our data centre will be etc. However I can't find any information specific to how these phone numbers are stored. We will be using the SMS method of signtaure authorisation for external users, so I need to make sure we can document clearly where their information will be stored in Adobe's system and for how long. I'm aware the number will be on the agreement for the life of that document, but does Adobe otherwise purge the number as soon as it's used? Any help would be much appreciated!

Good Afternoon, when you are in the adobe sign dashboard (where you can see signed/in progress, etc) does anybody know of  a way to copy past all selections, or export that data to excell. the goal is to get a list of all unsigned pages and send to somebody, but theres no way that I know of to do so. Any input is appreciated , thank you 

Hi Team Adobe, We are a CRM Company. We are looking forward to develop an application to use the services of Adobe Sign using the OAuth API services. This application will be used amongst our customers. Our question  is what kind of Adobe Sign account do (1) our customer need to have in order to participate in the integration using an OAuth login?(2) we as a product developer need to have in order to develop the application within our product? Thanks! Warm Regards,Claritysoft Apps Team