Adobe Acrobat Sign

Hello, We are using Adobe Sign integration with Salesforce and would like to know if  we can limit the Contacts (list) for recipients, to display only those Contact records associated with the selected Account or Opportunity records(based on AccountId field). If an Opportunity has been added, then the list of Contacts available as the Partners to the Opportunity(field - Partner__c) should also be included. Can we get help on this?    Thanks in advcance.

When trying to create an Agreement from Account Object's related list, from Salesforce Lightning, the corresponding Account Name does not get populated.  Whereas, while trying the same with Salesforce Classic, I am able to see the Account Name gets populated automatically. Can someone clarify why this is happening? I would also like to understand if it is possible to populate the corresponding related Account, when trying to create an agreement for a particular opportunity.  Thanks in advance.

"Unfortunately, we were not able to create your agreement. There may be a problem with the document you uploaded." "We were unable to create thumbnails for your agreement [REDACTED] and have automatically canceled it.This may only be a temporary problem. However, if you have tried more than once to create this agreement with the same document, please visit our online support system." I am getting these errors when trying to run a workflow, I contacted support chat and was told there is an active bug for this, can I get more detail on what's going on and when the issue is expected to  be resolved? Thank you.

I need to create some documents to be signed in Adobe Docusign. But I intend to buy only one monthly fee, and after that I may not need to buy more monthly fees because my demand for creating contracts is very low. My question is, even though I no longer pay for Adobe Docusign, my contracts are still safe and secure for the moment I need them? 

We need to add an admin account set-up under the “integration channel” in Adobe which is required for Ariba to work properly. We need this confirmation from Adobe to proceed further. We need this configuration to proceed with a project. Regards

HI, So, I really need to archive completed agreements, ideally it would be great to be able to Arcive them to Dropbox, but I cant find a way to do that. But... there is also an Archive in Megasign itself, but I cant find any option to send any agreement to the Archive in Megasign either? Seriously, I have something like 250 signed agreements and need to be able to archive them, I've tried hunting help topics, and asking Adobe themselves, still nothing! Any help and advice appreciated! 

Hello, I am trying to create customised PDF with a specific Location for the Signature Boxes. In V6 the way to do this changed. But following the article it's impossible to make this happend. The default Signature Block always appears at the end of the document. No matter what location I set. https://helpx.adobe.com/sign/kb/formfields-option-is-not-available-in-v6-of-rest-api-adobe-sign.html Transient Document ID is valid.State is Authoring.contentType is SIGNATURE_BLOCK.inputType is SIGNATURE. But Signature Block always appears at the end of the PDF no matter what I set in Location.

I want the the date the name to be showin whan i crate a selfe sign in acrobat sign 

We have been utilizing adobe sign to have multiple documents signed at the same time and when it was completed, we would receive an email with each individual signed document as a separate PDF. As of today we are getting each document combined at 1 PDF which we are unable to use. Is there a setting to go back to how it was before?

Hi,I got an issue with the verification email. After signed up with Adobe Sign (from the link my employer sent me to fill out paper work), I received the verification email with activation link. But when I clicked on the link, they brought me back to the "Verification Require" page. I also clicked "Resend Verification Email" and it did the same. Do I have to do anything before I can access to adobe sign?

Hey Guys,I am having problems getting the Oauth to work when signing into adobe with the sharepoint connector. I can sign into adobe sign no issues. I have made a video of it happening  https://www.loom.com/share/77a3732c537742e19f2d2ae210d231ed It doesnt really give me any hint as to what might be happening. I contact support and they said I dont have a licence  Once it froze when i was trying to sign in and i was able to get the below code from the URL. Hope it helps Your+product+edition+does+not+support+account+scopes&state=f2cb88de-d7a5-4b11-b030-28ff5fedf971&error=access_denied

I was able to share pdf scans via my Google email account and now the default email is the Apple mail. How do I change it back to my gmail account? 

I have had my account with Adobe for three years and I was able to edit, share, combine, ,e-sign and more.  As soon as I changed the email address, I was denied access of all features on July 17, 2021.  This is the link https://secure.echosign.com/public/login I used to send documents to e-sign and I no longer have access.   I have been over charged this month from Adobe.  An upgrade was suggested but the issue was never resloved.  Has anyone alse resceived the same issue?  How do I get to edit,share, combine, ,e-sign and more

Brand New Client is unable to test Adobe Sign functionality to ensure it meets their expectations prior to becoming a post-sales customer. Since they are not able to receive Adobe Support, client is having issues with their Domain being redirected to OKTA SSO, but unaware of the reasoning. Client has chosen a different domain and registered new test accounts, but still unable to log in successfully to proceed with testing out the Adobe Sign product. Help is strongly required. 

Hi! I am just starting to use the webform and our process is like below: created a webform and its url posted on a website => one of the client open and fill it up to request information from a department ==the webform then needs the signature from the authorized person of the department (dynamic field to be check against the database) ==> webform routed to the the authorized person of the department for signature => completed The webform has been created that the whoever requests has the role of Approver, the process control person(IT) has a role of counter-signer. We could add the authorized person of the department to the counter-signer group and it worked as expected. We are moving forward to auomtate the entire process but couldn't find any REST API model schema that would allow such update during the process. We would like your help on this issue, thank you! 

Hi,just wanted to know how I can add the feature for sending private messages in Adobe Sign.Currently we don't have an extra button and have to sent only messages, that everyone can read.Thanks for the help. Steffi

I get the pop up to contact my IT Administrator for send/sign feature.  I am an administrator at our facility.  Another admin is set up the same as me and is able to send the PDF for signature.  Why one of us and not the other.

Hello, We have an Adobe Sign license with 1000 transactions.¿There is a way or method to create 5 groups and limit every group to use only 200 transactions for a total of 1000? We really need something like that, is very important.  Thank you very much.     

Hi , I am researching Adobe Sign as an option for having client e-sign documents. I would be using the individual edition as there is only me in the practice. I would wish to use SMS as an authentication method before clients could access a document to be e-esigned and believe this is a prmium feature which must be pre-purchased . I cannot see anywhere to add this when purchasing ? I am in Ireland.

Adobe fill and sign is not opening files that have already been fully filled out. Even files in there from weeks ago are corrupted. Opens up but is a complete white blank page. When I try clicking send, i get a message "could not generate completed form". These are extremely important files that have spend 40 hour weeks filling out. Please help!!Please see supporting pics.

Please update the Scheduled Report email to not have the "See Report" button and Unsubscribe button right next to each other. It also would be helpful to have the call out button for each be a different word from one another, rather than both of them being "here". I regularly accidentally unsubscribed from my own reports by accidentally hitting the wrong button. A confirmation screen to ensure that you actually intended to cancel the report would be nice as well. 

I sent a client a contract to sign, but it says he must supply a password. I didn't PW protect the document so I have no clue what to send to him so he can complete the signature transaction. What am I missing?

Definitely worth it 

I have an account on adobe that I created with an email, let's call it "email one". A few days ago I changed the main email of my account to a new one, "email two". I have documents send to clients that I, changing the "email one", I would receive the documents on "email two" (the new one). But no, I keep receiving the emails on the first one. How can I change that?

I'm trying to login here https://secure.adobesign.com/public/loginI'm following this doc:https://www.adobe.io/apis/documentcloud/sign/docs.html#!adobedocs/adobe-sign/master/gstarted/create_app.md I wanna to use API and  trying to create application, but always redirecting to different dashboard.Please help Seeing this dashbaord always: ''  But wanna this dashboard: Please help