Adobe Acrobat Sign

Estoy teniendo problemas con la firma de documentos de gran tamaño. Según los términos de uso yo podría tramitar para firma documentos de hasta 50 MB. Desde hace más o menos un mes que empeamos a usar Office 365 en la empresa, no he podido lograr que pasen para firma archivos de más de 40 MB y menos de 50. Alguien sabé cual puede ser el problema? 

Is it possible for signers of the same document to sign at the same time, or do they have to take turns? I have used the "sign in order/don't sign in order" button, but it doesn't seem to make any difference. I am new to creating AdobeSign docs and would appreciate any advice you can offer on this topic. Thanks! Cynthia

My colleague and I always add each other to a signature group, but the number of documents in our accounts is different (sometimes I can see documents he initiates, sometimes not, and vice versa). We need to archive all documents from both accounts for compliance. To compare our accounts, we are trying to export a list of all documents from each of our Adobe Sign accounts for a given date range. Manage Documents shows me 368 documents for that date range, but Reports for the same date range shows only 133. My colleague gets similar behaviour in his account. Any idea why?

I have created a template in Adobe Sign with few input fields such as a text field, a number field etc. If the signer or pre-filler input english letters it shows the text to the next signer and on the final signed pdf correctly. But if the input text is non-english (I tried Bengali letters), the input text does not show up to the signers or the final pdf. In fact, if the text is mixed, only the english letters can be seen. Am I missing something or non-english characters are not supported on Adobe Sign? Thank you.

I usually send 4 - 5 persons to sign by Adobe Sign using complete in order style.  When one of them signed, an email that says "person A has signed" has sent automatically to all signers.  Can I set up this kind of email not sending to signers?  Each signer wants a notification when his/her turn to sign comes.  Help me, please! 

Hello,  As part of my role, I send out bulk lots of personalised contracts that each have multiple signatories. The product that meets this need best is Gigasign (standard Adobe sign is one contract at a time, megasign allows many contracts but only one signatory per contract). However, as a standard user, I was not able to generate the Access Token/Integration Key required to make Gigasign work. In the My Profile > Personal Preferences > Access Token screen, the (+) button was missing. I was able to make one in the Adobe Sign API > API Applications screen, however it was the wrong kind for Gigasign (Gigasign doesn't seem to support OAuth, needs legacy Integration Key).  My admin has upgraded me to group administrator, and I am now able to generate Access Tokens/Integration Keys (along with a lot of other things). This is fine for me, our IT department know I won't cause trouble, but its not a solution that can be rolled out to our 50+ users who a

I need to change a signatory (i.e. the person witnessing is different).  Agreement has gone out to be signed by 5 people.  2 have signed and I now need to change the email address for a witness.  Is this possible? 

We are trying to find an easy way for our Leasing Specailist at our apartment communities to collect information and get digital signatures on rental applications. We will use workflows and template so everyone has the same paperwork with every transaction. As the account administrator, how do I set up a the Participant Roles of a template that will become part of a workflow? Here are the steps that we need to have happen:  I create a workflow (with a template) that will be used by the Leasing Specialists (employees) at our apartment communities.The Leasing Specialists need to prefill information, then send to the Applicant.The Applicant will complete information and sign.The Leasing Specialists will need to countersign. I have the prefill fields ready. But, how do I assign the Applicant and Countersign fields? As Participant 1 and Participant 2? Or, does the "Countersign" role get added as part of the workflow? Thanks for the help, I can't find this

How do you print a template that you have edited? 

I am trying to convert a complex legal document that requires several groups of radio buttons for the signer to choose which option applies to them. The problem I have is that space for the actual radio button displayed in the document is far less than code required to place the radio button in position in the Word document. When I upload the document to Adobe Sign web forms it properly converts the text tag code in to the radio button, but does not adjust the spacing of the table, so the cell remains as large as required to fit all of the text code on one line in the Word document.  How do I use Adobe text tags (which must all be on line) and maintain legible formatting in the Adobe Sign document or web form?

I have an active paid adobe sign subscription, but can't contact their support:From the "Contact Support" under the question mark menu at the top right corner inside the web app, I get redirected to https://helpx.adobe.com/support/sign.htmlFrom this URL, under "Contact Us",  I click "start now" and then get redirected to https://helpx.adobe.com/contact/enterprise-support.dc.html#signIn this page, there is a "sign in" option under "assisted support", even though I was already signed in... clicking this "sign in" gets me back to a sign in form, and after signing in I get redirected back to the web app...How can one contact their support?! Isn't there a simple support email??

Hi Does anyone know when creating drop down options in templates some of the letters are always cut off?E.g the Letter G would be cut off. Please see screenshotI have tried Different font sizes and increase the field size Thanks

I'm not sure what is higher, my level of embarrassment or my frustration, I just want to use Megasign.  The icon doesn't show up on the "home page" like all the videos I've seen... I want to give Adobe my money but there just ins't an easy way to do so... I've been searching for hours.  Which package do I buy that will enable it? Help?

Hello everyone,I'm using an individual plan (to test if this suits us) for our company to digitally sign documents. After completion, it was discussed internally to remove the agreements after one month. The first 3-4 months it was possible to remove the documents by: settings (1) > edit settings (2) > privacy (3) > searching involved emailaddress (4) > remove (5). But since a few months, using the same method, I get the message "We cannot process your request. Please reload the page and try again". I have contacted support multiple times but without any solution. Things I've already tried: (A) signing out on all devices, (B) deleting cookies and history of my Chrome browser, (C) using a diferent browser like Edge. But still without any success. Could anyone please help me? It is important to our organization that these documents are regularly removed.Thank you!

Hi,  I'm succesfully sending out documents and receiving the electronical signatures from others. However, some documents need to be signed with a higher level of security than just 'electronical' signature. For this, I request a 'digital' signature.  The problem now is that the recipients click the signing field and they can only opt to sign with 'It's me' (= signing app of the Belgian Government). I want recipients to be able to click the button 'review & Sign' and be able to sign with their smartcard. Additionally, when we try to sign with It's me, it just gives an error message: Oops something went wrong.  I've called and chatted with the helpdesk many times, and I waisted hours... They don't understand the problem. They advise me to download the document and to electronically sign by setting up a certified signature... However, when I sent out these documents to others, it's to complex to let each person download the document, set up a certified s

When I attach two forms to be sent, the fields in the second form are getting pre-populated from fields in the first form.  The two forms are unrelated and I don't want the fields in the second form to default to anything - I want them to be fillable by the signer.  Anyone know why this is happening?  thanks!

Estimados actualmente poseo el producto Adobe Sign para grandes empresas /(Imagen B) Necesito ver en la solapa Gestión el recuadro de "sustirtuir destinatario" ( Imagen A desde el producto Adobe Sign ) para que dicha sustitución lo pueda hacer cualquier usuario del grupo, El grupo se encuentra configurado según https://helpx.adobe.com/es/sign/using/replace-signer.html y aún no puedo visualizar desde la solapa de gestión dicha posibilidad de sustituir destinatario por ninguno de los usuarios del grupo. Agradezco aquellos que lean el mensaje y puedan darme una respuesta. Mi usuario es de administrador de grupo. Muchas gracias Saludos   

Hello,What are the integration options/methods available for Adobe Sign with Smartcomm. Also is there any reference architecture Adobe sign integrationThank you

I need to know if I can uninstall older versions of Photoshop and Lightroom that I installed prior to going on adobe monthly rental app.

We are integrating with adobe sign using OAuth to access adobe sign apis. At the first we need get the access token through user's browser. One moment that could be a little bit annoying for our user is need to choose user account for login everytime, even user has already login adobe sign and has gave allow for specified scope. As I know, in OAuth usually this option could be contolled by option 'prompt' with setting value to 'none'. Has Adobe Sign anything for this?

Hello,For some reason, now when I try to use the fill in and sign function, the signature block that I uploaded appears as a blacked out bar. When I click sign yourself it displays my signature, but when I go to place the signature in the document, the entire section is blacked out.I've tried opening documents I've successfully signed in the past--the old signature appears correctly but if I try to add a new signature I get the black bar.Thanks for any help/advice,Erik F.

How do I correct mistakes in a document sent to me for e-signing?

I have set up a template in Adobe Sign, but now want to edit not just the fields, but the underlying content of the template. As I don't have the original document that was uploaded to create the template, can I download an editable version from Adobe Sign? The two 'download PDF' options in Adobe Sign provide a PDF which is certified by Adobe Sign and so cannot be edited. Is there another solution? (The same issue arises with a web form.)

Does anyone use PDF attachments with AdobeSign? We really want to sign a PDF with multiple PDFs attached inside instead of adding them in-line (one after the other) in one document. When I submit a document with attachments to AdobeSign, all the attachments disappear.

Good day, I need my form fillers to have the option of attaching their signatures to a document as opposed to just been restricted to drawing signatures. The webform recipients have multiple options (draw, image & mobile) of adding signatures. How do i ensure the options of recipients are extended to the form fillers?Please help