Adobe Acrobat Sign

After Adobe decided to change the interface for the e-sign application, and migrate our data to this version, we are missing many templates and documents. We opened a ticket for this problem, but no one came back to us with an answer. This is very irresponsible behavior. Do you realize that people and businesses trust your services for legal matters, and you ended up losing their documents when you upgrade your software? As far as I understand from your support, several users have got impacted with this change, and you are looking into solving the problem. But it is taking too long and your business decision is interrupting our businesses. This is unacceptable and should go viral.

Hi,I have installed adobe sign for SharePoint 2019 on premise. I have added the integration key to current site. When I try to send a document for signature, it gives me error. Kindly advise to get over this issue.

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I used to be able to change the color of my signature by just selecting the big colored dot just the the left of the "sign yourself" choice.  It no longer lets me do that, either beforehand or after the fact.  It will allow me to change other filled-in text, just not sig nor initials.  What's up?

When my department email is cc'd on an AdobeSign doc, sometimes the completed doc is emailed and sometimes only a report is. Anyone know why? Thank you!

Hello Everyone,One of my users is having a weird issue. He is able to add his signature to PDF's and this would be a photo of his handwritten signature. There is one PDF that when he goes to add his signature it changes to the Adobe-generated signature. This is only happening on one document. Any help on what could be causing this would really help.

Hello Adobe Community, I am posting this query to find out if there are any Ruby on Rails documentation and examples or quickstarts available for the Adobe Sign REST API? My use case is basically to integrate the api with my rails project and have the ability to:upload documents.Create docuements.Send via email to sign.Capture response and return it Thank you!

Help!! I have created 3 forms each of multiple pages and they are setup as Templates within Abode Sign.Now I need to make a slight change to the background PDF. Is there an easy way to do this that will save me having to recreate all the templates again from scratch? Many thanksM

When using Mega Sign, is there a way to identify the person in the Agreement Name of the document?  Very burdensome to open each file to see who signed.  For example: AgreementName. Signer1:fullname.     Here is what I put on the Agreement Name line hoping to have the signers name next to the agreement name:  AgreementName. {{N_es_:signer1:fullname}}     I used Bulk Name upload the signers.

Hi,When I try and change my primary email address for my Adobe Sign account it claims that the email I want to change is "Email already used". However, when I go to sign-in using that email address Adobe claims that "Your Personal Account has been deactivated" - which I did to enable me to use as my primary email address for my Adobe sign account.Please can you help me in changing my primary email address for Adobe. Thank you

Hi,I am trying to see if there is an option to use form fields API to place text tags or signature/date fields after an agreement was created in AUTHROING/DRAFT mode. Has anyone successfully done this using program/API? The FAQ has a code provided to use PUT form fields API to place signature block for V6 APIs but it is not wokring when i try . Thanks!

Hello All,   I have encountered error message when I use Adobe Sign and sking for signature in the Date field.    My form has been setting up in "dd/mm/yyyy" format in Date Field of PDF Form. See attached screen for my date field setting.    However, when I use Adobe Sign and it ask for specific the signing position, I encountered error message on my date format. See attached screen captured as well.    It's kind of strange that I setup my form already in mm/dd/yyyy format but it required dd/mm/yyyy in Adobe sign (US format).    Could anyone have idea and let me know how can I fix it?   Thank you for your support in advanced!   With warmest regards, Kalex   PS, I'm using Windows 10. Adobe Acrobat Standard DC version 2020.006.20034.        

Hello,My PDF file is prepared with acrobat and contains form fields. Some are just readable, some are required and date fields formated with french format (dd/mm/yyyy). When the file is processed by adobe sign,  fields date format are ignored. Adobe Sign allways require mm/dd/yy format ! In attachement, file sampple with date formated fields...I can't believe that it is a bug, but i can't understand that Adobe Sign does not recognize Adode format form fields ? So how to custom format fields in Adobe Sign ?Thanks   

Does anyone have any definitive guidance on what type of service to use for Adobe Sign in Germany?It is our last country still using DocuSign, part of the reason is the use of a product to do Video verification of the end user. We our a company that manages Contractors for other companies so users are signing contracts related to employment/work contracts.  We can use Electronic Signatures but I can't figure if I need to use AES or QES methods in Germany.  I then can't clearly see which Adobe Advanced authentication product would be classes as QES or AES. Although support have provided some guidance it is all very vague.

Hi. I'm a first time user. I'm using Adobe sign to have a document signed. At the end of the signing process a person will receive the document and fill in a field on the form. They are not to sign the form but enter some text in a field.Is there a tag (like the signing tag) that would allow someone to fill in a field?Thanks 

How can I cancel my subscription??  Please help me. I'm about to file a complaint... Best Regards Marta

When the document gets sent to the user to sign the email they receive has the adobe sign logo on, is there anyway we can add out company logo so when they get the email they know instantly it is from us.

Are there step by step instructions available for the signer to sign with a digital ID signature?

I just upgraded through my employer to Adobe Acrobat Pro DC to take advantage of the Adobe Sign Features.  I used them through the free version no problem.  However, since upgrading, I cannot send any documents through Adobe Sign.  I removed the original Adobe Reader from my PC and verified I have the service as indicated in the picture attached.  I rebooted, but cannot get past this screen.

How do I download and print each individual completed document signed through megasign.  I can filter by the specific document, and completed and in progress, and can send a batch reminder. But I don't have any other options when I click on "all".  I should not have to, nor want to, click on each individual signed document and then click download and print for each one.

Hi,  Is there any option to capture the geolocation of the signing users? thanks!

i have to implement lightning esign functionality for the community page , but the problem is if i integrate into community page, it is redirecting to classic page.

Hi,I have been sent a document in echo sign re a dispute and there is a section with the next actions I am expected to take however, the writing in the box is cut off mid sentence and I am not able to click on the box to expand it....any tips appreciated.Thanks!

Buen díaRealice la alta de un susuraio como Adobe Sign GXP ONLY y la correcta es como Adobe Sign NON-GXP. ¿Puedo dar la baja de la priemra cuenta?Ya que al momento de querer enviar un documento a firma me cambia el correo por telefono y solo debo manejar correo

How to add stamp automatically to the document after all signers sign the documents