Adobe Acrobat Sign

I recently installed version2 of the Adobe Sign for ServiceNow app,and I cannot get the document fields from a Library Template. I only get 1 Signature Field no matter the template. I also cannot use the Local Template feature as it comes back with an error when try to post the template to Adobe Sign.

Is there a way to have multiple recipients for in-person signing on an iOS device?  Helpful when you have a couple signing documents.  Also, I would like to technically add a third; me.  All three of us will be in the meeting and there is no need to wait until we get back to our emails in order to sign the document.  Thanks.

Our Adobe Sign account configuration has by default authentication company users using Adobe Sign before they sign a document. Company users who are not licenseed still have rights to sign documents without Adobe Sign authentication (using email auth). How to disable company users without licenses to sign documents?

I created a new agremenet in Adobe Sign and sent it for signature. The email that was automatically sent to the signers has a blue ubtton that says "Review and Sign" but it's not a live link, nothing happens when you try to click the link. Any ideas? I have searched for an answer everywhere and also can't contact Adobe support.  Help! Thank you!

Hi,Recently a contract was returned as normal, but the signer had not printed their name as requested in the name field and had just written initials in lower case.  We require the full name with their signature so I'd like to know if there is a way to send the contract back to them to complete properly or not.  It is currently set for me to sign to finish the process but I have not done so yet.  Any advice would be appreciated.Thank you.

Hi Can we request for the feature to assign users to multiple user groups. We cannot do this at the moment but would be extremely useful if implemented in a future release. Many thanks

In Power Automate, when I attempt to connect to Adobe Sign, after I sign-in successfully I get the following error:Request Entity Too LargeThe requested resource/public/oauthdoes not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.Apache Server at na1.documents.adobe.com Port 443

I have a contract document that needs to be signed first by the tenant and then by the landlord.  Looking for help on how to process this function with Adobe Sign. I have the contract created and all setup for the tenant to fill-in and sign.  I need to receive back and add my signature and then forward back to the tenant. Any help would be appreciated. Thank you.

We have some workflows that apply to multiple groups within our organization, but those workflows should not be available to other groups.  It would be great to have the ability to select multiple groups for a workflow instead of just one or all for a workflow.  For example, some workflows apply to our finance department and our administration, but HR and early childhood should not be able to select the workflow.  There is no way for us to select only two groups out of 10 - our only options are one group or all within our organization.

I just signed up for Adobe Document Cloud.  Trying to send a document out for signatures and the only thing I get is 'Unable to Process Request'. Is there someone I can talk to to see why this is not working?  The Support and help contacts are very fuzzy and misleading.  I am posting to this board because I don't have any other alternative for help. The Adobe Sign Status board says it is up.   

My office uses Adobe Creative Cloud for teams, which includes Adobe Sign. I want to stop the system from automatically sending the completed forms to the client and to us as an email attachment. We want to use the service to allow our clients to sign their tax forms electronically. However, these docs contain sensitive information and should not sent as email attachments.I read in a previous thread that it was possible to change the global settings and turn off the email attachments, but I don't see a global settings tab on my admin page. Here is the previous thread: Re: Is it possible not to get a signed PDF as an email attachment once the form is signed?

This has been happening all morning. Chat help with Adobe did not resolve the issue. I requested a callback and haven't heard back yet. Any ideas? 

I know for the Adobe Sign Enterprise accounts the transaction limits are pooled even in the per user licensing model, but it isn't clear if it is the same for the "individual" accounts included as part of the Adobe Acrobat DC Pro Enterprise VIP subscription. The transaction limit is listed as 150 per year per user. I'm hoping the transactions are pooled so if we have twenty-five licenses then we have a limit of 3,750 transactions. Is that correct? Or if a single user goes beyond 150 transactions in a subscription year, will we be asked to upgrade to a standalone Adobe Sign Enterprise subscription? Regards,Lawrence 

How can one edit the text in the template itself? Its so annoying that once the template is set you can only edit the fields but not the text. Would I need to create separate templates everytime? There are 20 or so field that need to be added each time. I am so frustrated that I am thinking about just cancelling this subscription.

We are having a very difficult time tracking a doument in a centalized location. I wish esign had a better visual manegement tool (like trello) to tell people where a document or payment is. Our Directors are wanting qus to use somethign other than esign's vauge titles and activity drop downs.  

Hello, I have been getting this message for a few hours now, on recurrent attempts:Please can you let me know what to do next?Best,Shelley 

We've developed an app for the scuba industry -- so we want to offer Signing to diver stores, so their divers can sign their documents. In this instance - how does pricing work?  We as the App creator, are not actually signing anything, we'll just use the API to create the features to allow dive stores to send documents to their divers for signing. I'm assuing each dive store that wants to use this service that we'll write, will have to have a subscription to Adobe Sign? Is there a cost for us, as the developers? Many Thanks,

When using Adobe Sign and using a Template that I have used several times before I get this message below when I hit next after entering in the Recipient’s email. It won’t let me proceed and if I do it on a different computer it works fine and a different bowser and it works fine. This issue I have never seen before and only happens when trying to send a document through Adobe Sign.I am useing Google Chrome Browser when it happens. Request Entity Too LargeThe requested resource/api/rest/v6/agreementsdoes not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.Apache Server at na1.documents.adobe.com Port 443

Hi, dont want to initial notificaiton to CC. We need to send only signed copies to CC. How we can edit this ?

We want to enabled intermediate notifications for CC recipients. Does anyone know how to do this?

Cannot send the document for signature from Acrobat Pro DC.   Acrobat DC includes tools to allow you to work with e-signatures. If you have the latest version, you will see Adobe Sign and Fill & Sign – and Fill & Sign has 2 options: Fill and sign (You) and Request signatures (Others)   The options for Adobe Sign & Request signatures (Others) are powered by Adobe Sign Individual (“Sign Pro”) and allow Acrobat users to send documents for signature.     If you are not able to send the document for signature when using Acrobat Pro DC and receive the following error message:   “Access Denied: You do not have access to this service. Please contact your IT Administrator to gain access.”   It may be due to two possible reasons:   You are using the Acrobat Pro DC as a part of the End term license agreement provided by your organization. Recently, Adobe Sign individual has been removed from the Acrobat Pro DC in ETLA offers. In this case, we

I sent a document to three employees to e-sign and return, so I could upload and send to the requesting department. Now I'm receiving a notice from the requesting department stating that I need to re-do the document and re-send for signatures as "it should be generating a routing log that shows the details regarding signing, dates, etc." I viewed the signed document on my Adobe account and see the e-signatures, but no routing information. Is this something I failed to do on my end; or is that supposed to be automatically generated when I send the form for signature? 

When I have signed documents I cannot see signing date.   [PII removed by moderator]   And this is important for us. How you can see somhere it is possible. Why I cannot add Date field to my signatures in my profile? Thank you for your answer. Best Regards Ivan.

Anyone have a work-around for this problem? You send a conflict of interest agreement to all staff via Mega Sign.The form offers two fields: "I have no conflicts" and "Yes, I have a conflict and they are....", then they sign.Other than reviewing each and every signed agreement to see which feilds were complete, is there a way to search to see if a particular field was complete? (I only need to review the docs that have the field "Yes, I have a comflict" complete).  I realize it may be too late for this one, but also exploring ideas for future sends. Thanks! 

Getting 2 seperate error messages when trying to send out a document using Adobe Sign. This error comes up before you can even add an email/document to send.Then if you can get it past that point you get this error when trying to send