Adobe Acrobat Sign

Hi All,I'm also curious to know the difference between Adobe Sign and the free option in Adobe Reader to apply digital ID (certificates) in the light of 21 CFR part 11 compliance. Does the latter option allow for 21 cfr part 11 compliance? I'm really struggling with this. Most of the information I find linked to this is for AdobeSign.Many thanks in advance,Bert

Hi all, I am fairly new to Adobe DC as a school business manager trying to run operations remotely. I need a quick way of sending different finance documents to be annotated and signed.  Normally we would print off an invoice, stamp it with specific text/fields to complete (Cost centre, "I confirm receipt of good and services", Signature) plus they could add any comments. This would go internally to staff then returned for payment. I would like to replicate this by email.  I have tried the fill and sign function which is good for collecting signatures, and I can drag comments boxes but I can't see where to write instructions. It's quite long-winded each time. We will be sending multiple documents for authorisation per day and ideally I would just like to overlay a small form, I just can't work out how.  Maybe there is a better way? Many thanks

Hi,  I am just now testing the adobe sign service and am looking for how I can have a document signed by just one person, but then many. We have more than 500 staff members and each of them has to sign our new Code of Conduct digitally. So this is not a contract where two parties sign but a document that is signed by only one person each time. In the application I see that I can do that but not in a bulk, I have to make up a new document for each email address (signee). Is there a way how I can automate this to more email addresses with each of them being a single signee to their very own document (without another party signing as well)? Thanks for your help! 

I want to sign a document in Adobe Acrobat Pro.I have updated my password on the Adobe website. The password IS associated with the email I used to set up this digital signature and now when I try to insert a digital signature the program says says I have an Incorrect password. Help.

On hold with support but there is not phone support option I guess for Adobe Sign. Hopefully they can shed some light on this service outage. Much needed service during these times or social distancing!!

Hi,Adobe Sign newbie -- as in "bought it yesterday."  And of course, my first assignment is complicated, at least for me.My task is to create roughly 150 Salary worksheets that are used to set salaries for the next fiscal year. Typically they are created by the finance department via a mail merge in Word, then distributed via email to supervisors who get them signed during in-person meetings. This year, it has to be done virtually.My question -- Is it better to create the individual worksheets in Word as always, then upload them to Adobe Sign - or can the actual merge be done in Sign? The supervisors will not have a Sign account, so we need to configure each document to go to the proper supervisor and the proper staff member, with both needing to sign and then return them to our Finance department for approval.Good heavens, I hope that question makes sense! I'm overwhelmed right now and hoping someone can save me some time -- since they want this done in 2 days. 🙂thanks.

I just received this text message:( 1 of 2) S:[WARNING: MESSAGE ENCRYPTED][WARNING: MESSAGE ENCRYPTED]CSA_RIC_860502514_36634854_955760321A_English.pdf has been Signed and Filed M: Empty. Does  anyone have any idea what this is, or why I've received it? I haven't sent any pdfs to be signed, so this is unwarranted and it has definitely confused me. Please help?

I have saved an image of my actual signature.  I have created a "digital signature" in adobe that I can drag and drop.  I have also created a "digital ID" that I can select a signature field and use my password to complete.  When using the digital ID it has its own form of my signature and can add date and time, etc.  I am wanting the digital ID to use the image of my actual signature instead of the format I have seen it use. Is this possible?

Hello, I am looking for the validation package that is supppose to come with Adobe sign in order to validate it for Pharma usage. Anyone had the chance to aquire that documentation package? Thank you  

I use Adobe Acrobat DC from my creative cloud account documents out for esign.As from yesterday the signature request email that I send round my work place (workplace using Microsoft outlook) no longer receive a link to the document to sign.  I have now tried to send the esign document to my personal gmail account and it works fine.  Our IT dept have looked into all of this and are absolutely baffled by it.  So am I.I have attached and image of the esign that is sent to my work.  Note that the blue blutton to click on is missing.Help on this would be much appreciated as my sign documents are really stacking up.!! 

Every time I digitally sign the document and press submit, I keep getting sent back to the signature (with red line underneath it), so I assume there is an error. I keep resigning and still won't submit but doesn't say what the error is? Any suggestions? Thanks in advance

I get a "Could not Send" Error when I have specified an email recipient and get to 60% when I am preparing to specify where to sign. The PDF is only 2.0MB, so I don't understand why I am having this problem.Any suggestions?

After completing my form on my desktop. I press "Done", then an error message appears: IVALID_ACCESS_TOKEN.  What does that mean and can I save my 5 page document?  Please help?

I need to send secured documents to parents to sign and I don't know how to do that. I sent out a document to sign, and the parent received a link to click to sign the document. The problem was that if someone opens that person's email and click on that link, they would have access to her private information. How do I prevent something like that from happening? I tried to put a view password but I could not have the document e-signed afterward. Help! 

We had several documents cancelled automatically. Below is the error that occured and I checked with all parties and no one made any changes/cancellations on the pending signature. Trying to understand how this happened and if we can reverse the cancellation.    

Help, please.  I authored a beautiful reusable template, only to find that I skipped the step that would have allowed me to share it with others.  Is there anyway to convert an private template to a shared template?

Hi, I currently have the Adobe Sign Small Business trial. Before I subscribe I need to make sure that the software will meet my needs, and in its current form it does not. I want to test two features 1) turning off the final signed document email notification to everyone and 2) allowing multiple signers for web forms. I spoke with several specialists through the support chat and was told that these features can be disabled/enabled via backend tools if requested here. Can someone assist me with this?

just signed to a free trial & sent a test documents to myself & esigned. Now I am trying to find the document on adobe, as our compliance officers new a mega data sheet for every document we get esigned, can anyone point me to where I find this? 

If you are someone who has trouble finding the option to delete the Signed, Archived or document Out for signature? This article will walk you through the steps:      Option-1: If you are trying to remove the document from the Adobe Sign “Manage” (image a), select the file that you are willing to remove from document list and use the "Hide" (image b) option given in the right-hand tool-pane. Hide option will remove the document from the Manage page in your account.     Note: Acrobat DC users will also be redirected to Adobe Sign “Manage” page.                                                                              (a)                                        

     The tutorials that I've found for creating webforms with Sign show a home page that does not resemble my own.  Can anyone provide guidance as to where to create webforms?

Hello,I am getting the error message "Unable to authorize access because the client configuration is invalid: invalid_request" From other posts, the problem was that the developer did not have an enterprise account.But I work for a government agency and I believe that we have an enterprise account.Are there other problems with our account? I am testing with "localhost" as I don't believe that this should interfere at this point. Here is my URL:https://secure.echosign.com/public/oauth?redirect_uri=https://localhost&response_type=code&client_id=[SECRET CODE GOES HERE]&scope=user_read:self+user_write:self+user_login:self+agreement_send:self Any indication on what the problem is? Thank you,-tomas  

Please help! When I share the link to a web form I created, I don't want Adobe to require email verification. In my setting, the box is unchecked but when I ran a test, it required one. Not sure how to turn this off since it displays to be off in my settings. Please help! 

How do you add parallel recipents in a workflow with an OR condition instead of an AND condition?  I need a step where either one of two recipents can sign and the workflow continue to the next step.

Hi, I found this help article: https://helpx.adobe.com/sign/kb/split-up-a-signed-document.htmlIs this article accurate if you use Adobe Teams and your Adobe Sign is licensed through Acrobat? When I signed into Adobe Sign and go into account settings, I seem to only see Teams account settings.  In my administrator account, I do not see any of the account settings mentioned in this article. I only see my Teams settings for Acrobat Standard and Acrobat Pro. Adobe Sign is not listed as a separate product. I really need the ability to keep documents separate, so is there another way? 

I may be over-thinking this but we are looking into using Esign for our small dept (10 people typically). Our employees seldom come into the office but I need them to sign to verify their time cards. At times it takes weeks to get the process completed. Esign potentially could be the perfect answer. My queston, "What constitues a User?" Is the author of a document or the author AND all the signers, in this case 11 (myself and 10 employees) considered users? Supervision has to also countersign the documents. Does this make 12 users? Is one document signed twice considered 2 documents?  For a small dept you can blow through a limit of 150 docs (timesheets)/year quickly if that is the case. Trying to make it easier on folks, particularly in these days of Covid-19 isolation. Apologies for being dense and thank you for any help.