Adobe Acrobat Sign

We had several documents cancelled automatically. Below is the error that occured and I checked with all parties and no one made any changes/cancellations on the pending signature. Trying to understand how this happened and if we can reverse the cancellation.    

Help, please.  I authored a beautiful reusable template, only to find that I skipped the step that would have allowed me to share it with others.  Is there anyway to convert an private template to a shared template?

Hi, I currently have the Adobe Sign Small Business trial. Before I subscribe I need to make sure that the software will meet my needs, and in its current form it does not. I want to test two features 1) turning off the final signed document email notification to everyone and 2) allowing multiple signers for web forms. I spoke with several specialists through the support chat and was told that these features can be disabled/enabled via backend tools if requested here. Can someone assist me with this?

just signed to a free trial & sent a test documents to myself & esigned. Now I am trying to find the document on adobe, as our compliance officers new a mega data sheet for every document we get esigned, can anyone point me to where I find this? 

If you are someone who has trouble finding the option to delete the Signed, Archived or document Out for signature? This article will walk you through the steps:      Option-1: If you are trying to remove the document from the Adobe Sign “Manage” (image a), select the file that you are willing to remove from document list and use the "Hide" (image b) option given in the right-hand tool-pane. Hide option will remove the document from the Manage page in your account.     Note: Acrobat DC users will also be redirected to Adobe Sign “Manage” page.                                                                              (a)                                        

     The tutorials that I've found for creating webforms with Sign show a home page that does not resemble my own.  Can anyone provide guidance as to where to create webforms?

Hello,I am getting the error message "Unable to authorize access because the client configuration is invalid: invalid_request" From other posts, the problem was that the developer did not have an enterprise account.But I work for a government agency and I believe that we have an enterprise account.Are there other problems with our account? I am testing with "localhost" as I don't believe that this should interfere at this point. Here is my URL:https://secure.echosign.com/public/oauth?redirect_uri=https://localhost&response_type=code&client_id=[SECRET CODE GOES HERE]&scope=user_read:self+user_write:self+user_login:self+agreement_send:self Any indication on what the problem is? Thank you,-tomas  

Please help! When I share the link to a web form I created, I don't want Adobe to require email verification. In my setting, the box is unchecked but when I ran a test, it required one. Not sure how to turn this off since it displays to be off in my settings. Please help! 

How do you add parallel recipents in a workflow with an OR condition instead of an AND condition?  I need a step where either one of two recipents can sign and the workflow continue to the next step.

Hi, I found this help article: https://helpx.adobe.com/sign/kb/split-up-a-signed-document.htmlIs this article accurate if you use Adobe Teams and your Adobe Sign is licensed through Acrobat? When I signed into Adobe Sign and go into account settings, I seem to only see Teams account settings.  In my administrator account, I do not see any of the account settings mentioned in this article. I only see my Teams settings for Acrobat Standard and Acrobat Pro. Adobe Sign is not listed as a separate product. I really need the ability to keep documents separate, so is there another way? 

I may be over-thinking this but we are looking into using Esign for our small dept (10 people typically). Our employees seldom come into the office but I need them to sign to verify their time cards. At times it takes weeks to get the process completed. Esign potentially could be the perfect answer. My queston, "What constitues a User?" Is the author of a document or the author AND all the signers, in this case 11 (myself and 10 employees) considered users? Supervision has to also countersign the documents. Does this make 12 users? Is one document signed twice considered 2 documents?  For a small dept you can blow through a limit of 150 docs (timesheets)/year quickly if that is the case. Trying to make it easier on folks, particularly in these days of Covid-19 isolation. Apologies for being dense and thank you for any help. 

I use the Adobe Teams Admin Console to purchase licenses for my compahy. Some users in my company only need Standard, and some need Pro. All Standard users are able to use the Fill & Sign -> "Get others to sign" feature to request signatures. Some Pro users - not all - receive an error when they click "Specify where to sign": "You do not have access to this service. Please contact your IT administrator to gain access." What do I need to do to give Pro users access to request signatures? 

When I try to convert a PDF to Word using Adobe Acrobat Reader DC, it ask me to sign in. When I attempt to sign in, I receive an error message "! Java script is disabled.Please enable java script and sign in again."I have enabled java script on Windows 10. I have uninstalled and re-installed Acrobat reader.When I asked a support rep, he stated that I have to post in forums and then my question would be answered. If anyone can help that would be so appreciated. 

I am looking at using adobe sign or adobe fill and sign to get patients to fill in a consent and then have it download directly to ,my own desktop or server files to put into their chart. Which ever way it appears that you have to put in that patients email address and then it sends them a copy etc but I just want a copy for them to look over on my iPad and sign but not send them an email and then an emailed copy as well. Is there a way to do this with templates and an easier way than to have them fill in their email address? 

In Salesforce, I have an agreement template and some simple criteria for when it should be sent for signature (when an Opportunity goes to a specific stage). I see a bunch of semi-technical documenation, but nothing that actually says what you have to do to make it work. Can someone please define the steps needed in the Process Builder to automatically send a template for signature? (Recipient is a lookup on the Opportunity to a specific Contact.) From what I can glean you need to use Apex to create an agreement, then can update it to send the agreement. So, I created an action for "Load Agreement Template" (passing in "Master Record ID" & "Agreement Template ID"), then a second "update records" action for the related record "[Opportunity].echosign_dev1__xxx" (passing in "Recipient (Contact)" & "Background Action"="Send"). I've given it a try, but nothing happens - no errors, no new agreement records created, etc. What am I doing wrong?

Does anyone know of a way to allow a non-Adobe Sign user to fill out a form and send it out for signatures using the workflow I've created in Adobe Sign? Is that even a possibility?

Hi – I am having difficulty using a workflow which I recently developed.  The workflow in question does not appear in the dropdown of workflows available from the home screen It is activeIt has been activated for the “Information Technology” Group (I am part of that group)It contains 2 document templates – both of which should be available for anyone in my group “Information Technology”Thanks.

Hallo togetheri have to setup a process where we stamp PDF-Files with a stamp. This stamp would contain several signatures and also some other Form fields. Actual, when i just create a dynamic stamp, and stamp my PDF-File i get the grapic but no fields to fill or sign. how to combine this two functions (Stamp with Fields and Sign-Functions)  BrMichael

Just signed up for 90 trial for adobe sign.   sent a couple of docs.now getting error message contact customer support.Was working fine earlier.  Can anyone help.  The chatfeature is automated and led me here. 

Hi, I'm getting the error message below after installing Adobe Sign integration for SharePoint. A message appears in the last screen as an installation summary. I also get an access denied when assigning a site collection (see first image) It seems the software installed correctly but I can't find the Adobe Sign settings in my sharepoint site. I am using SP 2019 on premises and testing on a classic Team site. I'm using a 30 day trial of Adobe Sign. I also have a Developer account since I'm able to obtain an API key. I apprecciate your kind support  Info: ***** FEATURE ACTIVATION ******Error: http://sitecollectionurl/sites/demoesign*Error: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex, Boolean allowCompleteRequest)at Microsoft.SharePoint.Library.SPRequest.OpenWeb(String bstrUrl, StorePath path, StorePath& pspServerRe

I bought an Adobe sign account late last year. Finding my account and my documents is so difficult. Each time I log in to my account it tries to sell me the product again and I can't locate any of the documents I have loaded for signature. When I manage to get in I can load the document, add the email addresses for signatures, set it up the signature boxes, click on the Adobe Sign link on the right and I can then see the documents I have in the dashboard/system for signature. The, when I log out it and log back in I can't see my account nor the dashboard or any of the documents. Sometimes it can take hours/days to locate them. This is not an efficient use of my time. Why is this occurring? How can I stop Adobe from trying to re-sell me the same product? and how can I get straight to my dashboard?     

Suite au changement d'adresse de mon compte adobe je ne peux plus me connecter a adobe sign.Il m'est recommandé d'archiver mes doc signé précédement mais je n'accede pas a mes document pour les archiver.J'ai tenter de remttre l'adresse mail précédente pour archiver mes doc mais impossible aussi.Aidez-moi svp

I am in an Enterprise agreement and my user profile doesn't have account settings whereby I can remove the date requirement.  Does anyone know how I can fix this? 

All - the Small Biz License for Adobe Sign allows for up to 9 users in this license. I have added the "users" but they can't gain them access...how do we gain access for our users?  

Good Afternoon -  Is there any way to have fill and sign and acrobat be compatible with adobe spark? I want to be able to print and sign documents on my adobe spark page?