Join the Acrobat Sign community. Connect, Help, Be helped.
Recently active
Ugh......My OLD Documents are missing again. I don't have anything prior to November 24th. Is anyone else experiencing this?
Hi. Love this program. Have been using it for two days. It is very intuitive. Have done a lot, BUT, now I need the community's expertise!- No problem sending a document to 50 parties. That document appears as an individual email to each person, each person is responsible for reviewing signing their own document, they see it as their own personal document. I can use tracing reports to stay on top of it.- No problem sending a document to two people, with one signing first, and the document automatically transmitting to the second person to sign second.HOW DO I COMBINE?Meaning, I have an identical contract to send to 50 families. The contract first goes to the student for review and approval. The contract then goes to the parent or guardian for the second set of review and approval. I know how to do this one by one.BUTIs it possible to have a large group of those who must sign first and a large group of those who must sign second? But each two person group signing their own.Have read post
Is it possible to validate two phone fields using AdobeSign text tags to ensure that they are different? The existing tags looks something like the following.{{#r1p=*Reference_1_Phone_es_:phone}}{{#r2p=*Reference_2_Phone_es_:phone}}
Hello,We are evaluating Adobe Sign for integrating it with our (my company) Web app named Customer Portal. We are trying and evaluting the Rest Api service https://secure.na1.echosign.com/public/docs/restapi/v5On the course when we try to create widget with uploaded transient document, service returns 400 Bad Request, when investigated on Api request log I got the following response message - ================================= code": "BAD_REQUEST", "message": "Adobe Sign was unable to create your agreement because the document(s) exceeded your page limit. (apiActionId=CBJCHBCAABAA2i7S6qaj056DLiCtc9nPGCQ9jGMB38ub) (apiActionId=CBJCHBCAABAA2i7S6qaj056DLiCtc9nPGCQ9jGMB38ub)" ======================Also i got email like below - ============================== We were unable to create your agreement [DEMO USE ONLY] superwidget because your document one page.pdf exceeds your page limit of 100. ================================Though our uploaded document have only one page and size of tha
Hello,On three occasions now, we've had e-signers not able to get to the documents to sign when accessing the link from their iPads. The links themselves were fine when accessed from their laptops, so that wasn't the problem. Has anyone else encountered this issue? Any way to work around it?
Hi,How can we delete an agreement using V6 API? It looks like it is only possible to delete the document.V5 seemed to have the option, but we haven't come across this in V6.NOTE: We already have retention policy enabled, and the delete scope set
When I send multiple documents to be completed and signed, they autofill between each other, either making the first or second page completely inaccurate. I believe this started happening with the most recent product update. Also, would like to extract all the email addresses I've sent documents to. Can't find how to do that.
HiI have been having the same problems over the last 24hrs. Some documents get through and are successfully signed, whilst others get blocked by this error messageWhat is going on?
Hi all,Originally in Document Cloud, when accessing sign manager, all of our documents would populate. But after the UI overhaul to Adobe Document cloud when we would attempt to access the Sign manager, we would get a banner that says "Due to the size of your account, only agreements from the last 30 days were loaded, CLICK HERE to view all of your agreements"This banner would allow us to load all of our agreements, some of which had yet to be signed, or needed reminders sent. That banner appears to have disappeared for some, but not all of our users, and it's causing a bit of an issue.What happened to this banner?
I have a user who uses this feature frequently and lately and he is having issues with the signature. Sometimes it works flawlessly, he,ll click and drag and it will work fine. But sometimes he will click and drag and nothing happens. He would have to close out and re open for it to work and there are other cases where he will have to close and open multiple times for it to work.Has anyone ran into this issue?
Is it possible to export multiple documents from Adobe Sign
Hi,We have launch the Adobe sign service in our company today.Several user can't login to the adobe sign service. I'm not able to create a support request anymore. by following this path:To open a support case, please log into your Adobe Sign account and click on "?" in the top right corner. From there, click on “Start here” under the Support Case section then click on “Support Request”. From the our Company Adobe sign page Once I click on the "?" then I land into the adobe sign login page.Any one as an idea on how create an Adobe sign support request or an email adress to contact them ?Thanks for your answer,Regards,Jérémie
Typically I find my templates in "For Signature" > Library Templates. I am looking to refresh some old documents so I'm needing to delete old templates and enter new ones. In the past couple of days when I go to For Signature> Library Templates I only see 4 templates (I have many more than that). When I go to send a template for signature they all show up there however in that area I can't delete.Did I do something that would have made most but not all of my templates not be found in my template library?
I want to send a document for signature. However, following recent update, when I click on "Send for Signature" I get a "Loading AdobeSign" message that never goes away. I never get to the next screen.I also cannot see my hundreds of already signed documents anywhere. Help.
Am a new user. Is it possible to send the same form to 75 different email addresses at same time to fill and sign via this software?[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Comments is to ask about the operation of the Forum, not a specific program][Moved from the Comments forum to the Adobe Sign forum... Mod]
HiI am signing in from Salesforce - Adobe Sign Admin. Every time I login it lands on below page. Account synching is not happing and not able to proceed with eSignature process. Please guide.
A pdf form was made using Adobe Acrobat and a digital signature was applied that makes all fields READ ONLY. The document was then sent for signature using Adobe Sign. The signer was able to modify the text of the existing fields, then apply the signature without invalidating the digital signature.I have attempted to modify the document in Adobe Sign before sending for signature and get an error that prevents the document from being sent because the digital signature is no longer valid. This did not appear to happen when the signer modified the document. Has anyone else noticed this or know a fix?
When I try to send out a pdf to receive a signature on adobe sign I get a "Forbidden: the operation could not be completed. Please try again later" Message. Adobe sign was working before....[Moved from the non-technical Lounge to the specific Program forum... Mod][Here is the list of all Adobe forums... https://forums.adobe.com/welcome]
After the whole change to Adobe Sign, fields with a format (such as Currency) don't show the formatting when the document is sent for signature. I've checked each field individually while in Adobe Sign before actually sending for signature and each field shows that it is set up for Currency and USD but when the recipient opens it, the fields just appear as numbers without the "$" or ".00 for whole dollar amounts". Any ideas or anyone else having this issue?
Anybody know how to archive a signed document on the new version i am struggling how to find it
One of our users had an unexpected shutdown on their Surface Pro 4 | Windows 10 while working on a PDF file. The user turned back on the machine, but Acrobat did not prompt to auto-recover the file so the user lost hours of work (I know it is the user's error for not periodically, manually saving his/her work). Check Acrobat's Preferences --> Save Settings and "automatically save documents..." option is enabled.From other Adobe forums, I checked the location the autosave temp file may most likely be saved at. But cannot find any autosave copy of the file.C:\Users\<USERNAME>\AppData\Roaming\Adobe\Acrobat\11.0Does anyone know where else to look for the autosave temp file? For now the user decided to redo the work.
Is there a way to send a pdf document for electronic signature securely? Perhaps have a password to open the file or black out the Tax Identification #s, but then be able to un-black them upon receipt of document with signature? I just need to make sure the document is completely secure.
Hello,I changed the account email address and now I don't manage to connect to adobe sign.Can you help me ?Thanks
I need to send a document template to 250 of my employees, but I don't want them to see each others' signed documents. Is there an easier way to send it to each of them individually than having to manually repeat the "send for signature" process 250 unique times? I'd like to be able to put all of their email addresses into the "to" field but have the documents come back to me individually from each person... NOT to have them all sign the same document. Possible?
I've attempted to send two documents multiple times for signatures yet recipient did not receive nor did I. I also sent tests to email no agreements sent. Please advise ASAP this is affecting our business.
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.